Customer reviews of Flibustierparis

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/08/2019 à 15h17 following a purchase from 26/07/2019

Many choices, I remain a very good customer and fan of the brand even if some products can be expensive.

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/08/2019 à 21h16 following a purchase from 26/07/2019

Beautiful jewels, worth the wait.

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/08/2019 à 07h28 following a purchase from 25/07/2019

Good site.

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/08/2019 à 00h17 following a purchase from 14/07/2019

Very nice site with good product descriptions and beautiful photos.

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Acheteur vérifié

Rating: 4 out of 5

Published on 31/07/2019 à 00h45 following a purchase from 30/06/2019

A little slow at times, but very well presented.

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Acheteur vérifié

Rating: 3 out of 5

Published on 18/07/2019 à 19h07 following a purchase from 19/06/2019

The repair service was very correct but the delivery service was too long, especially when the relay point proposed by the site was in fact a closed store and so I had to reselect another relay point to finally have a place for delivery.

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Response from Flibustierparis Published on 24/07/2019

Hello, unfortunately we are dependent on the service of the carriers and they often fail us. For their part, the point relay stores don't always inform them of their exceptional closures or vacation closures etc... We will pass on your comments to our carrier.

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Acheteur vérifié

Rating: 4 out of 5

Published on 17/07/2019 à 20h06 following a purchase from 10/07/2019

Quality products.

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/07/2019 à 06h26 following a purchase from 03/07/2019

Excellent

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/07/2019 à 19h42 following a purchase from 07/07/2019

Very satisfied

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/07/2019 à 16h51 following a purchase from 30/06/2019

The box is a little big for the order

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/06/2019 à 17h33 following a purchase from 22/06/2019

Package arrived quickly. I am very satisfied with my purchase!

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/06/2019 à 16h18 following a purchase from 16/06/2019

Good, clear site, easy to access

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/06/2019 à 12h18 following a purchase from 15/06/2019

Comprehensive site and easy navigation

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/06/2019 à 10h27 following a purchase from 14/06/2019

Clear and pleasant site. The list of items already viewed is very useful.

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/06/2019 à 14h23 following a purchase from 05/06/2019

Super site and jewels all as magnificent

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Acheteur vérifié

Rating: 4 out of 5

Published on 24/05/2019 à 19h03 following a purchase from 14/05/2019

Very good, you just have to understand that the straps are really different depending on the range, because on the photos, they are almost identical. I made the mistake of ordering a "MINI" instead of a "KISS".

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Acheteur vérifié

Rating: 4 out of 5

Published on 23/05/2019 à 21h44 following a purchase from 16/05/2019

High-quality articles

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Acheteur vérifié

Rating: 4 out of 5

Published on 23/05/2019 à 07h00 following a purchase from 19/05/2019

Quality products, fast shipping, but a small problem with the site's adaptability to a tablet.

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/05/2019 à 22h22 following a purchase from 15/05/2019

Original products with a wide variety of ranges

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Acheteur vérifié

Rating: 3 out of 5

Published on 13/05/2019 à 06h16 following a purchase from 29/04/2019

The product description could have been more precise

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Response from Flibustierparis Published on 13/05/2019

Hello, We try to be as precise as possible in our descriptions. Nevertheless, it is always possible to miss a detail. Could you please tell us which feature you are missing? We'll be happy to answer your question and fill in the gaps. Best regards,

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Acheteur vérifié

Rating: 4 out of 5

Published on 08/05/2019 à 21h43 following a purchase from 22/04/2019

Convenient. There could be more description for repair services like the ones I used.

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Acheteur vérifié

Rating: 3 out of 5

Published on 05/05/2019 à 13h02 following a purchase from 26/04/2019

I measured my wrist before ordering, but the bracelet is a bit big... I don't know what I'm going to do yet, send it back for an exchange or find a local shop to remove two/three pearls, as the return postage will be very expensive. What's more, you haven't solved the problem of customs fees, which add terribly to the price of jewelry, especially for the Swiss, and greatly reduce the number and frequency of orders.

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Response from Flibustierparis Published on 06/05/2019

Hello, concerning prices for Switzerland, you do have to pay customs fees which are linked to the payment of your local VAT. In exchange, you order on the site at prices exclusive of tax and therefore 20% cheaper than our customers in France. Unfortunately, customs regulations are beyond our control and we cannot change them. Concerning bracelet size, it's not always possible to adjust them perfectly, and the sizes cover most wrists, but an L bracelet won't fit the same way on an 18 or a 19 wrist. That's why we have a customization service that lets you order the exact size you want.

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/05/2019 à 15h44 following a purchase from 27/04/2019

Top but order arrived with package "smashed" fortunately, everything inside was intact.

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Acheteur vérifié

Rating: 3 out of 5

Published on 29/04/2019 à 07h11 following a purchase from 02/04/2019

I'm a bit disappointed by the comments about my use of the tracking object. as if I'd played with it until I broke it. when in fact I was careful to take it off for sleep or other activities.

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/04/2019 à 08h30 following a purchase from 30/03/2019

Easy to understand

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/04/2019 à 20h15 following a purchase from 31/03/2019

Site very well faitiden

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Acheteur vérifié

Rating: 4 out of 5

Published on 23/03/2019 à 14h23 following a purchase from 16/03/2019

Too many choices: difficult to decide from photos

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/03/2019 à 09h22 following a purchase from 11/03/2019

You should add a few more photos with models of your models.

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/03/2019 à 08h26 following a purchase from 08/02/2019

very well

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/03/2019 à 11h05 following a purchase from 26/02/2019

Simple and to the point

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/02/2019 à 09h05 following a purchase from 17/02/2019

Clear site, easy to find the product you're looking for

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/02/2019 à 10h33 following a purchase from 20/02/2019

Beautiful jewelry for those who love the pirate style!

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/02/2019 à 09h51 following a purchase from 20/02/2019

Fast delivery and very beautiful product, I am nevertheless somewhat disappointed by one of the stones of the product which on the presentation was very red and I find myself with a rather pink ruby stone.

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/02/2019 à 14h31 following a purchase from 11/02/2019

The merchandise is magnificent and the site super... Only one remark concerning the customs clearance fees for Switzerland, they are just astronomical.... 75 extra for our 15th wedding anniversary, which went a bit awry....

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Acheteur vérifié

Rating: 3 out of 5

Published on 22/02/2019 à 18h48 following a purchase from 07/02/2019

SOMETIMES SOME PHOTOS OF AN ITEM DON'T APPEAR. I HAVE TO RETURN THE BRACELET TO CHANGE THE SIZE. I WAS MISLED BY THE SIZE MEASUREMENT SYSTEM (SEE ORDER EVALUATION). I BOUGHT IT DURING THE PROMOTION PERIOD AT A PRICE THAT SUITED ME (-40%). I REALLY HOPE YOU CAN GUARANTEE ME THAT THE EXCHANGE WILL BE MADE ON THE BASIS OF THE PRICE OF MY PURCHASE?!?! OTHERWISE, THE SITE IS WELL PRESENTE

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Acheteur vérifié

Rating: 4 out of 5

Published on 19/02/2019 à 13h54 following a purchase from 07/02/2019

As ordered

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/02/2019 à 16h48 following a purchase from 13/02/2019

None

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Acheteur vérifié

Rating: 3 out of 5

Published on 17/02/2019 à 23h28 following a purchase from 01/02/2019

Delayed delivery. Hard to get a response from customer service.

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Response from Flibustierparis Published on 18/02/2019

Hello, the Valentine's Day pack was a victim of its own success and we did everything in our power to ensure that they were delivered on time. Unfortunately, once in the hands of our carrier, we are no longer able to influence the delivery. We apologize for this inconvenience.

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Acheteur vérifié

Rating: 3 out of 5

Published on 16/02/2019 à 20h04 following a purchase from 10/02/2019

There's nothing to complain about on the site except that you can't see the back of the tee shirts, which is a shame, and secondly, I discovered that since I had to return an item, I had to pay for the return by post! No bar-coded return label for a free relay return like on most other sites. Personally, this discourages me from recommending!

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Response from Flibustierparis Published on 18/02/2019

Hello, thank you for your feedback on the back of the Tshirts, we're going to do a new photo session to add this side which is clearly missing from the product sheet. Concerning paid returns, unfortunately this is a service we can't offer, unlike the big players on the web. As independent designers, we don't have access to their delivery rates, and we can't offer delivery and returns. So we've chosen to offer delivery and let the customer pay for a return in the event of a size error, for example. If it's a mistake on our part, however, we'll pay for the return.

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/02/2019 à 07h54 following a purchase from 11/02/2019

A superb necklace like all the ones I've ordered in the past from Flibustier, and alas I'm going to have to send it back because it's too small and my wife can't fit her head inside, next time I'll have to check the length of the necklace with the size of my wife's head...

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