Customer reviews of Foie Gras Gourmet

Unencouraging packaging

A delivery company is chosen by Foie Gras Gourmet that does not transport food on Sundays and public holidays. Food items are then left somewhere in a distribution station or in a transport vehicle because one wants to spend Sundays and public holidays elsewhere instead of delivering goods. My delivery took almost 9 days. Customer service informed me that I should have chosen an "Express" delivery otherwise.

Everything else was more than okay, I just ordered gingerbread in heart shape to present the foie gras, they were so terribly dry and not tasty that I threw them away!

The taste did not convince me at all, bland, too little enjoyable. Too bad, I expected more, lived in France for a long time, so I know the taste very well. The smell and consistency were good, shelf life too.

One of the livers bought was extremely bland and tasteless. Disappointing.

Unfortunately, the foie gras from the jar tastes very much like canned food and has been disposed of by us. The delivery was quick and straightforward.

Unfortunately, the taste was/is not as intense as that of other Foie Gras

The taste of the goose foie gras disappointed a large number of guests. Including me! I thought we might have had duck foie gras last year, but I checked, according to the 2024 order we also had goose foie gras!! So it's very unfortunate that this year it was a "bad choice"!

I immediately complained via Paypal after opening the jar. The surface of the goose liver looked very unappetizing. I disposed of the contents. A photo was attached. I have not received a response to this day. Regards, Juergen Koops

The foie gras was bland and disappointing

mold !

I ordered too quickly without reading the weight properly. I have never bought foie gras sooo small! Now unfortunately I have no foie gras at home for the celebration :-(

the order confirmation form is not clear, so I could not receive the package at my home but had to go to a delivery point even though I had also made the request via email

duck foie gras is nothing special.

I have never eaten such poorly tasting Foie Gras and I have eaten a lot of it. It tastes and smells like simple coarse liver sausage. Unfortunately, my friends could not give a better judgment either. Sorry.

I had problems with the payment and the delivery was embarrassing.

the order has been at the pickup point for a week without us having received any notification, also a product is leaking and another one is past the expiration date, we are not used to this, sorry

I cannot understand why they send the goods to a DHL drop-off point and not directly to the customer's address. Now one has to drive out specifically to pick up the goods. Furthermore, they send emails in French, even though they are dealing with German customers. This is absolutely unprofessional. If German companies want to do business in France, then they should address French customers in French, which is their mother tongue, and not in German. That's the subtle difference!!

Delivered to a different address than where I live. This was sent to a pick-up point 15km away from here.

The supplier GSL has only one delivery day, but did not provide a more specific time indication. One cannot stay home all day and wait. There are also personal appointments. In summary, the supplier was narrowly missed. There was no delivery card. He also did not leave the package with the neighbor or at the central reception, but took everything with him and possibly left it at the post office in Schwabing, which is far away. I drove there in the evening. Nobody knew anything. The newly scheduled delivery date with the post fell through. After a week and a half, the package was finally delivered. I hope that the goods, which of course are no longer refrigerated, are still good.

The process fit perfectly. I wanted a selection of goose liver and some duck liver. What I received was almost all duck liver and 1 goose liver. The goose liver was too lightly seasoned for me and had too little foie gras flavor. I'm sorry.

Unfortunately, I received a jar that was not well sealed and therefore some of the contents have partially leaked out.

The taste is different from what I am used to.

The Foie Gras I recently purchased is excellent. I will buy more.

the products are very good, but one glass was broken

No, I am not at all satisfied. My parcel did not arrive as I had hoped. In addition Paypal "said that the refund of my order was made on December 31" but to date and after several checks, I still have not received my refund. voila, very bad experience for me.

it took to long

Unsatisfactory quality

Everything was okay with the order. Only Fedex had forgotten my package and the delivery came a little later.

Dry and sandy does not melt in the mouth. Taste ok but bad structure.

Parcel has not arrived

Have not opened yet.

Great service fi shipping but the quality is taste of the product leave something to be desired and are far from the canned fois fats of a few years ago.

Great product but the DHL courier is a disaster. They said they tried 2 times to deliver but they didn't and in the end I was forced to drive miles to be able to pick up the package!

There was mold on opening and a bad smell and color. We threw it away. Fortunately, there was a small jar of duck gift that we did like.

Relation qualité/prix excellente.

At the moment the parcel is stuck in customs. If nothing happens I'll ask for my money back.

quality was a disappointment

Sono esigente perchè lo faccio anch'io in casa con una vecchia ricetta di famiglia e francamente lo trovo più buono del vostro, che comunque non è male.

First order was great Then I ordered again and your feedback was you are having trouble with dhl Still waiting