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R
Rating: 4 out of 5
Not entirely according to order but well handled
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Customer reviews of Foie Gras Gourmet
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 310 published reviews
Summary of reviews
Foie Gras Gourmet consistently delivers products with impressive quality, including foie gras and geese liver that are described as delicious, tasty, and free from fillers, with careful packaging and fast, reliable delivery. Customers note timely arrivals, well-packaged orders, and smooth ordering processes, often accompanied by helpful and responsive communication from the team. The service is highlighted for flexibility and reliability, with many orders arriving on schedule and several reviews calling it a regular, trusted source for high-quality items. Overall, the store is praised for excellent product quality, prompt delivery, and strong customer service throughout the ordering and fulfillment experience.
Reviews 1, 2 and 4 stars
Reset filtersC
Rating: 4 out of 5
Good, but not open yet
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S
Rating: 1 out of 5
Disappointing. A piece of the foie gras was damaged upon delivery. No satisfactory quality
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Response from Foie Gras Gourmet
Hello Soufiane, we have not received any messages or photos from you regarding a damaged product. Please contact us to receive a replacement. Best regards
F
Rating: 4 out of 5
Everything is OK, NO COMPLAINTS
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M
Rating: 1 out of 5
A delivery company is chosen by Foie Gras Gourmet that does not transport food on Sundays and public holidays. Food items are then left somewhere in a distribution station or in a transport vehicle because one wants to spend Sundays and public holidays elsewhere instead of delivering goods. My delivery took almost 9 days. Customer service informed me that I should have chosen an "Express" delivery otherwise.
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Response from Foie Gras Gourmet
Hello Martin, no transport company operates on Sundays and public holidays. Your order was delivered within 5 working days, which corresponds to the standard delivery time. As already mentioned, the ordered products are canned goods that can be stored at room temperature for years. To receive your order as desired within 1 to 3 days, please choose DHL Express shipping. Best regards, Foie Gras Gourmet
H
Rating: 4 out of 5
just good
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B
Rating: 2 out of 5
Everything else was more than okay, I just ordered gingerbread in heart shape to present the foie gras, they were so terribly dry and not tasty that I threw them away!
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Response from Foie Gras Gourmet
Good day Bea, the relevant speculaas has been fully refunded to you. We no longer sell this reference. Kind regards
R
Rating: 4 out of 5
Delivered on time and complete.
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J
Rating: 4 out of 5
Quality products
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G
Rating: 4 out of 5
Okay
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J
Rating: 4 out of 5
All good, as always.
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P
Rating: 4 out of 5
THE QUALITY OF THE PRODUCTS WAS QUITE SATISFACTORY!
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B
Rating: 4 out of 5
Good overall
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M
Rating: 4 out of 5
All good, although as I already said the packaging of the jams arrived broken, it caused me problems because it was a gift.
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C
Rating: 4 out of 5
Very pleased 😀
E
Rating: 2 out of 5
One of the livers bought was extremely bland and tasteless. Disappointing.
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Response from Foie Gras Gourmet
Hello Elsa, please let us know which product was problematic and we will replace it for you free of charge. At your service
J
Rating: 4 out of 5
Good product at a reasonable price. Just a mix-up with the delivery in the United Kingdom with Parcel Force. But yes, satisfied customer
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G
Rating: 4 out of 5
Delicious, but couldn't open the jar, despite the instructions, had to use manpower.
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C
Rating: 4 out of 5
Very good foie gras, well seasoned
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S
Rating: 4 out of 5
Very good products and impeccable delivery
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G
Rating: 4 out of 5
Somewhat disappointing - compared to Rogie products
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C
Rating: 2 out of 5
Unfortunately, the taste was/is not as intense as that of other Foie Gras
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Response from Foie Gras Gourmet
Hello Christian-Friedrich, we are sorry that you did not like the goose liver block. We are sending you free samples of 2 similar duck liver blocks, hoping that you will like these better.
R
Rating: 4 out of 5
Excellent,
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G
Rating: 4 out of 5
Good
P
Rating: 4 out of 5
Excellent products and timely delivery
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P
Rating: 4 out of 5
Not tried yet
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J
Rating: 1 out of 5
I immediately complained via Paypal after opening the jar. The surface of the goose liver looked very unappetizing. I disposed of the contents. A photo was attached. I have not received a response to this day. Regards, Juergen Koops
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Response from Foie Gras Gourmet
Hello Jürgen, in case of product defects, we are of course happy to refund our customers the purchase price. However, this does not occur via PayPal, and no photos have been sent. We have already tried multiple times to contact you, but without success. We are still available to assist you if you need further support.
K
Rating: 4 out of 5
All OK.
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F
Rating: 4 out of 5
Tastier than I thought.
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E
Rating: 1 out of 5
mold !
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P
Rating: 4 out of 5
Good experience. But less than previous times
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F
Rating: 4 out of 5
The products are good The service is perfect
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F
Rating: 4 out of 5
All OK Reception and quality of the products
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H
Rating: 2 out of 5
I ordered too quickly without reading the weight properly. I have never bought foie gras sooo small! Now unfortunately I have no foie gras at home for the celebration :-(
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Response from Foie Gras Gourmet
Hello Helia, the 120 g foie gras you selected is enough for 2-3 people, as requested. These are roughly the same amounts indicated by all brands. Please note that you have not yet paid for this order.
C
Rating: 4 out of 5
Do not modify, I have already said very well
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V
Rating: 4 out of 5
excellent management of the courier. everything arrived intact and within the (very short) expected time. the same goes for the notifications! Thank you
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C
Rating: 2 out of 5
the order confirmation form is not clear, so I could not receive the package at my home but had to go to a delivery point even though I had also made the request via email
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J
Rating: 2 out of 5
duck foie gras is nothing special.
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P
Rating: 1 out of 5
I have never eaten such poorly tasting Foie Gras and I have eaten a lot of it. It tastes and smells like simple coarse liver sausage. Unfortunately, my friends could not give a better judgment either. Sorry.
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Response from Foie Gras Gourmet
Hello Philip, we are sorry that you did not like the foie gras from the brand Grolière. As compensation, we have sent you a replacement product from the brand Foie Gras Gourmet and hope that you like it better. Best regards
R
Rating: 4 out of 5
The foie gras was expertly packaged and delivered. The raw foie gras itself was superb but it now seems very expensive. The taste though makes me save up some pennies to go again