Customer reviews of Foie Gras Gourmet

9,6 /10

Based on 1 310 published reviews

5 1 159 88% 4 103 8% 3 21 2% 2 13 1% 1 14 1%

Summary of reviews

Foie Gras Gourmet consistently delivers products with impressive quality, including foie gras and geese liver that are described as delicious, tasty, and free from fillers, with careful packaging and fast, reliable delivery. Customers note timely arrivals, well-packaged orders, and smooth ordering processes, often accompanied by helpful and responsive communication from the team. The service is highlighted for flexibility and reliability, with many orders arriving on schedule and several reviews calling it a regular, trusted source for high-quality items. Overall, the store is praised for excellent product quality, prompt delivery, and strong customer service throughout the ordering and fulfillment experience.

Reviews 1, 2 and 4 stars

Reset filters

Geverifieerde Koper

Published on 30/11/2022 à 18h44

Taste strongly miss the calvados

Translated reviews

Response from Foie Gras Gourmet Published on 29/11/2022

hello, i am surprised by your comment, and your comment. i think there should be foie gras in calvados, but adding alcohol is often a way to hide a lower quality foie gras. our foies gras contains only foie gras, salt and pepper. Only Espinet adds a very small amount of Armagnac, but that is very light, and their foie gras is excellent. And if you want to add a little calvados, nothing will stop you.

Verifierad Köpare

Published on 28/11/2022 à 13h34

Acheteur Vérifié

Published on 25/11/2022 à 16h54

The parcel arrived very quickly. The contents are not exactly as requested! I think it's a shame that Foie gras gourmet doesn't give any explanation! A terrine of duck foie gras is offered to me, as compensation I suppose!

Translated reviews

Response from Foie Gras Gourmet Published on 25/11/2022

Hello Gisèle, thank you for your message. We are going through complicated times with very low stocks of foie gras. We have chosen to send the boxes even if one of the products is out of stock. As we state on our website: "It is very rare, but always possible, and even more so in the days leading up to Christmas, for a foie gras to be out of stock. In this case, we take the liberty of replacing it with a foie gras from another brand. Don't worry, we'll do everything we can to make sure you're always happy with the exchange." Sorry if this has inconvenienced you a little, but we obviously make sure that the customer is always happy with the exchange with foies gras of equal quality (excellent) and slightly larger quantities. I'm sure you'll enjoy it. Happy holidays Pascal

Acheteur Vérifié

Published on 25/11/2022 à 12h42

I have not yet tasted the book products; my criticism is the delivery: phone call at 7 am and door knocked at 8 am! That's way too early! Happy holidays!

Translated reviews

Response from Foie Gras Gourmet Published on 25/11/2022

It's true that 8 o'clock in the morning is very early. I'm sorry for the early delivery. You must have been the first delivery of the day. At the end of the year, delivery drivers have a lot of parcels to deliver and they start early and finish late. Good tasting and happy New Year

Acheteur Vérifié

Published on 25/11/2022 à 01h58

all good

Translated reviews

Geverifieerde Koper

Published on 17/11/2022 à 18h32 following a purchase from 17/11/2022

Some questions I don't get answers to

Translated reviews

Response from Foie Gras Gourmet Published on 16/11/2022

Hello Wil, normally I answer all questions within a few hours. I remain at your service for any question. Thanks again for your confidence.

Verifizierter Käufer

Published on 06/08/2022 à 17h14

Pate very very fine. Delivery complicated. DHL requires you to be home from 8 to 5. They can't give a more specific time. I don't have phone, only internet. DHL requires phone. Have you tried Postal Service Express? Yours sincerely Niels Hammer

Translated reviews

Response from Foie Gras Gourmet Published on 01/01/1970

Hi Niels, sorry for the difficulties with DHL, they usually send you a text message to give you a more accurate delivery time. I see that you enjoyed the foie gras very much. The delivery is a little less fast, but if you prefer, next time send me an email before you order and I will send you the Foie Gras by mail. kind regards Pascal