Customer reviews of Foie Gras Gourmet

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Elena C.

Rating: 3 out of 5

Published on 31/12/2023 à 13h20 following a purchase from 16/12/2023

Great product but the DHL courier is a disaster. They said they tried 2 times to deliver but they didn't and in the end I was forced to drive miles to be able to pick up the package!

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Response from Foie Gras Gourmet Published on 09/01/2024

I am sorry you had a bad experience with DHL, they are generally efficient but not always at Christmas time.

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Eliane T.

Rating: 1 out of 5

Published on 31/12/2023 à 08h43 following a purchase from 14/12/2023

There was mold on opening and a bad smell and color. We threw it away. Fortunately, there was a small jar of duck gift that we did like.

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Response from Foie Gras Gourmet Published on 23/03/2024

Hello Eliane, we have sent a new product to replace the defective one. I hope you enjoyed it

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Samuel J.

Rating: 4 out of 5

Published on 29/12/2023 à 19h00 following a purchase from 09/12/2023

Bon foie gras merci bonnes fêtes 🥳

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Gerda R.

Rating: 4 out of 5

Published on 29/12/2023 à 09h27 following a purchase from 13/12/2023

the shipment arrived faster

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Andreas V.

Rating: 3 out of 5

Published on 27/12/2023 à 17h31 following a purchase from 12/12/2023

Relation qualité/prix excellente.

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Response from Foie Gras Gourmet Published on 23/03/2024

Thank you Andreas

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Ettore M.

Rating: 4 out of 5

Published on 27/12/2023 à 10h10 following a purchase from 04/12/2023

DO NOT GIVE A DATE OF ARRIVAL. THE FORWARDER WILL PROBABLY NOT RESPECT IT.

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Ru H.

Rating: 4 out of 5

Published on 21/12/2023 à 07h29 following a purchase from 05/12/2023

Delicious stuff, delivered quickly!

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Roberto P.

Rating: 4 out of 5

Published on 05/12/2023 à 20h17 following a purchase from 25/11/2023

Timely delivery, however, 24 hours earlier than communicated; fortunately there was someone at home !

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Mark O.

Rating: 4 out of 5

Published on 03/12/2023 à 09h47 following a purchase from 22/11/2023

First class service, shame the prices have increased so much.

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Response from Foie Gras Gourmet Published on 04/12/2023

Thanks Mark for your feedback! Prices have indeed been raised due to an increase in product and shipping costs. We're sorry about that, those prices hadn't been changed in over 5 years. We yet have created many new bundles that offer discounts up to 24% off.

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Peter R.

Rating: 1 out of 5

Published on 02/12/2023 à 07h01 following a purchase from 21/11/2023

At the moment the parcel is stuck in customs. If nothing happens I'll ask for my money back.

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Response from Foie Gras Gourmet Published on 03/12/2023

Hello Peter, unfortunately we're not responsible for the vagaries of customs but, in any case, we do refund packages that couldn't be delivered, as promised on our site. We hope that your parcel will soon be unblocked, otherwise come back to us for a refund. Thank you for your patience, the Foie Gras Gourmet team

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Maurice N.

Rating: 4 out of 5

Published on 27/11/2023 à 16h58 following a purchase from 17/11/2023

Ordering and receiving went smoothly.

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Elfi

Rating: 4 out of 5

Published on 27/10/2023 à 16h12 following a purchase from 27/10/2023

Schnelle Lieferung

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Elfi

Rating: 4 out of 5

Published on 27/10/2023 à 15h12 following a purchase from 27/10/2023

Fast delivery

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verifizierter Käufer

Rating: 4 out of 5

Published on 28/09/2023 à 20h55

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verified buyer

Rating: 3 out of 5

Published on 11/09/2023 à 12h56

quality was a disappointment

Response from Foie Gras Gourmet Published on 13/03/2025

Hi Philippine, we're sorry that you didn't like the products. Those are certified productions from small cooperatives in the South-West of France and there isn't much higher quality available on the market. We suggest looking into our Label Rouge products or maybe try other brands in our selection. We also added additional products with new flavours (Sauternes, Piment d'Espelette, Armagnac, Fleur de Sel) Sincerely yours

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verifizierter Käufer

Rating: 4 out of 5

Published on 11/08/2023 à 11h52

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Verifierad köpare

Rating: 4 out of 5

Published on 10/06/2023 à 12h28

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Verifierad köpare

Rating: 4 out of 5

Published on 25/04/2023 à 11h25

Snabb leverans

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Acheteur vérifié

Rating: 3 out of 5

Published on 25/03/2023 à 16h44

Sono esigente perchè lo faccio anch'io in casa con una vecchia ricetta di famiglia e francamente lo trovo più buono del vostro, che comunque non è male.

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Acheteur vérifié

Rating: 4 out of 5

Published on 23/03/2023 à 14h33

wide choice and quality products shipping procedures are not always well explained, particularly with regard to customs duties

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Response from Foie Gras Gourmet Published on 24/03/2023

Hello, we try to be as clear as possible on the page concerning delivery. https://www.foiegrasgourmet.com/fr/livraison-gratuite-dans-le-monde-entier. but sorry if you could not read that there are indeed customs taxes for Canada. Thank you for your confidence

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verified buyer

Rating: 3 out of 5

Published on 08/03/2023 à 16h48

First order was great Then I ordered again and your feedback was you are having trouble with dhl Still waiting

Response from Foie Gras Gourmet Published on 07/03/2023

thank you for your message. That is correct that there have been new issues with DHL. I had to change and to use USPS. The delivery is a little bit longer. Sorry for this. One of your items will be delivered very soon.

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/02/2023 à 23h20

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/02/2023 à 16h32

very good product. steel opening style is obsolete , should be able to open without can opener!!

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Acheteur vérifié

Rating: 4 out of 5

Published on 14/02/2023 à 14h30

As far as the current order is concerned, it's ok. But for the previous order, at Christmas time, the same recipient recently admitted to me that in the Christmas shipment, there was a jar of liver that was leaking and therefore damaged and destroyed.

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Response from Foie Gras Gourmet Published on 15/02/2023

Hello, we attach a great deal of importance to packaging because we know that the parcel will be subjected to shocks during transport. We have had very few problems with damaged jars, but if this happens, please contact us and we will do our best to rectify the situation. Best regards

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verified buyer

Rating: 3 out of 5

Published on 12/02/2023 à 17h28

Delivery requested to front door. Actually delivered in the back of garage door.

Response from Foie Gras Gourmet Published on 13/03/2025

Sorry that the parcel wasn't delivered in the exact right place, we unfortunately don't have full control over the final delivery

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verified buyer

Rating: 4 out of 5

Published on 11/02/2023 à 15h49

receive in time we test on can already, not so good is the mousse ,we have to test the real one , I let you know.

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geverifieerde koper

Rating: 4 out of 5

Published on 08/02/2023 à 17h45

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/01/2023 à 02h52

All very well, the product, the transport, the little commercial touch to give an extra foie... But I find that all foies gras deserve to be spicier in flavor. Condiments

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Response from Foie Gras Gourmet Published on 22/01/2023

Thank you very much for your feedback. We have chosen to offer authentic foies gras (just foie gras, salt and pepper) to give everyone the freedom to add spices (a little more salt or pepper) or even chilli, or to accompany it with fig or onion jam.

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/01/2023 à 11h12

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compratore verificato

Rating: 4 out of 5

Published on 04/01/2023 à 14h51

Rapid good, but a little fragmented

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comprador verificado

Rating: 4 out of 5

Published on 02/01/2023 à 21h32

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compratore verificato

Rating: 4 out of 5

Published on 02/01/2023 à 17h37

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Acheteur vérifié

Rating: 1 out of 5

Published on 02/01/2023 à 16h58

package not delivered on time. Impossible to check delivery as dhl does not accept a fixed number.

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Response from Foie Gras Gourmet Published on 04/01/2023

I'm sorry that DHL took an extra 1 working day to deliver the parcel. But I understand that you would have preferred to receive it on the agreed date. The period of intense cold in the North East of the United States has severely disrupted all DHL air traffic. My apologies again.

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Acheteur vérifié

Rating: 3 out of 5

Published on 02/01/2023 à 15h25

I haven't received my parcel yet, even though it was promised for December 30th!

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Response from Foie Gras Gourmet Published on 04/01/2023

Hello, you're right, and I'm sorry about the DHL delay. It's not at the end of December that carriers achieve the shortest delivery times, and the period of intense cold in the North East of the United States has severely disrupted all DHL air traffic. My apologies again.

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/12/2022 à 16h05

not yet tasted

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Mirco M.

Rating: 4 out of 5

Published on 29/12/2022 à 12h31

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/12/2022 à 00h49

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Emmanuelle G.

Rating: 4 out of 5

Published on 28/12/2022 à 13h59

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verifizierter Käufer

Rating: 4 out of 5

Published on 17/12/2022 à 18h40

Shipping very fast, product not yet tried therefore no assessment on this yet

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Acheteur vérifié

Rating: 4 out of 5

Published on 14/12/2022 à 22h18

wide range of products, fast and accurate service

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