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V
Rating: 4 out of 5
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Customer reviews of Foie Gras Gourmet
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 290 published reviews
Summary of reviews
Foie Gras Gourmet consistently delivers fast, reliable delivery with items arriving quickly and on time, often in well-packaged condition. Customers repeatedly highlight the quality of a wide range of products, noting excellent goose liver and duck liver offerings and delicious, other items that guests enjoy. The store also stands out for attentive service and clear ordering processes, with many mentions of helpful staff, careful packaging, and a smooth purchasing experience. Overall, the experience is characterized by prompt shipping, strong product quality, and dependable customer service.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
A
Rating: 4 out of 5
G
Rating: 4 out of 5
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V
Rating: 4 out of 5
A
Rating: 3 out of 5
Very convenient service, but a bit expensive. However, I have yet to taste the products, and I hope I won't be disappointed.
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A
Rating: 4 out of 5
The parcel arrived very quickly. The contents are not exactly as requested! I think it's a shame that Foie gras gourmet doesn't give any explanation! A terrine of duck foie gras is offered to me, as compensation I suppose!
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Response from Foie Gras Gourmet
Hello Gisèle, thank you for your message. We are going through complicated times with very low stocks of foie gras. We have chosen to send the boxes even if one of the products is out of stock. As we state on our website: "It is very rare, but always possible, and even more so in the days leading up to Christmas, for a foie gras to be out of stock. In this case, we take the liberty of replacing it with a foie gras from another brand. Don't worry, we'll do everything we can to make sure you're always happy with the exchange." Sorry if this has inconvenienced you a little, but we obviously make sure that the customer is always happy with the exchange with foies gras of equal quality (excellent) and slightly larger quantities. I'm sure you'll enjoy it. Happy holidays Pascal
A
Rating: 4 out of 5
I have not yet tasted the book products; my criticism is the delivery: phone call at 7 am and door knocked at 8 am! That's way too early! Happy holidays!
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Response from Foie Gras Gourmet
It's true that 8 o'clock in the morning is very early. I'm sorry for the early delivery. You must have been the first delivery of the day. At the end of the year, delivery drivers have a lot of parcels to deliver and they start early and finish late. Good tasting and happy New Year
A
Rating: 4 out of 5
all good
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G
Rating: 4 out of 5
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V
Rating: 3 out of 5
Det dom säljer är av bra kvalitet och det är bra leverans men jag har flera gånger åkt på en nit då dom erbjuder en gratis gåva vid köp av ett visst belopp som jag sällan fått då dom är väldigt petiga med rätt summa. Tex köp för 100 euro vilket jag då betalar 1050 Sek. dock har euron stigit till 10,80 utan min vetenskap vilket jag då blir 30 sek för kort och det gör att jag köper mer än vad jag egentligen är ute efter och känner mig då blåst på gåvan. Jag borde i detta fall ha koll först på valutakursen men vem fasen kollar upp det innan man gör ett spontan köp a beställ nu innan detta datum.
Response from Foie Gras Gourmet
Logistikföretaget respekterar fasta regler men kunde ha gjort en insats eftersom det är sant att det bara saknades några få euro för att vänta på en beställning på 100 euro och sedan få ett litet block som gåva som utlovat. Om du beställer igen, skicka mig ett e-postmeddelande före nästa beställning så ska jag se till att lägga till en foie gras som gåva. Ha en trevlig jul
C
Rating: 4 out of 5
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G
Rating: 4 out of 5
Some questions I don't get answers to
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Response from Foie Gras Gourmet
Hello Wil, normally I answer all questions within a few hours. I remain at your service for any question. Thanks again for your confidence.
C
Rating: 4 out of 5
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V
Rating: 4 out of 5
Pate very very fine. Delivery complicated. DHL requires you to be home from 8 to 5. They can't give a more specific time. I don't have phone, only internet. DHL requires phone. Have you tried Postal Service Express? Yours sincerely Niels Hammer
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Response from Foie Gras Gourmet
Hi Niels, sorry for the difficulties with DHL, they usually send you a text message to give you a more accurate delivery time. I see that you enjoyed the foie gras very much. The delivery is a little less fast, but if you prefer, next time send me an email before you order and I will send you the Foie Gras by mail. kind regards Pascal