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G
Rating: 5 out of 5
Correct handling
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Customer reviews of Foie Gras Gourmet
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 290 published reviews
Summary of reviews
Foie Gras Gourmet consistently delivers fast, reliable delivery with items arriving quickly and on time, often in well-packaged condition. Customers repeatedly highlight the quality of a wide range of products, noting excellent goose liver and duck liver offerings and delicious, other items that guests enjoy. The store also stands out for attentive service and clear ordering processes, with many mentions of helpful staff, careful packaging, and a smooth purchasing experience. Overall, the experience is characterized by prompt shipping, strong product quality, and dependable customer service.
Reviews 1, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
the foie gras is excellent. The delivery is always on time, no problem. The whole experience is perfect.
A
Rating: 5 out of 5
The ordering and delivery process is very simple and efficient. As the products come from France, it was important for me to know that there would be no customs charges to add. My parcel arrived very quickly! Tasting at Christmas, so I can't say anything about the quality of the product.
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Rating: 4 out of 5
V
Rating: 5 out of 5
Very good quality, clear homepage, fast delivery
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Rating: 5 out of 5
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V
Rating: 5 out of 5
Everything perfect!
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Rating: 5 out of 5
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G
Rating: 5 out of 5
Fast delivery Good service and well cared for
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Rating: 5 out of 5
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Rating: 5 out of 5
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A
Rating: 4 out of 5
The parcel arrived very quickly. The contents are not exactly as requested! I think it's a shame that Foie gras gourmet doesn't give any explanation! A terrine of duck foie gras is offered to me, as compensation I suppose!
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Response from Foie Gras Gourmet
Hello Gisèle, thank you for your message. We are going through complicated times with very low stocks of foie gras. We have chosen to send the boxes even if one of the products is out of stock. As we state on our website: "It is very rare, but always possible, and even more so in the days leading up to Christmas, for a foie gras to be out of stock. In this case, we take the liberty of replacing it with a foie gras from another brand. Don't worry, we'll do everything we can to make sure you're always happy with the exchange." Sorry if this has inconvenienced you a little, but we obviously make sure that the customer is always happy with the exchange with foies gras of equal quality (excellent) and slightly larger quantities. I'm sure you'll enjoy it. Happy holidays Pascal
G
Rating: 5 out of 5
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A
Rating: 4 out of 5
I have not yet tasted the book products; my criticism is the delivery: phone call at 7 am and door knocked at 8 am! That's way too early! Happy holidays!
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Response from Foie Gras Gourmet
It's true that 8 o'clock in the morning is very early. I'm sorry for the early delivery. You must have been the first delivery of the day. At the end of the year, delivery drivers have a lot of parcels to deliver and they start early and finish late. Good tasting and happy New Year
A
Rating: 4 out of 5
all good
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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C
Rating: 5 out of 5
you are perfect.....don't change
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A
Rating: 5 out of 5
In addition to the quality of your products, I particularly appreciate the availability and helpfulness of your staff. The packaging is solid and shipping is very fast. Don't change a thing!
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V
Rating: 5 out of 5
Snabb och bra service, härliga produkter!
C
Rating: 5 out of 5
Fast and efficient delivery Products a little expensive but very good quality
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A
Rating: 5 out of 5
Very good products, excellent customer care. I've been a customer for several years and have never been disappointed. For those of us who live abroad, Foie gras Gourmet has come up with the solution to delight us during the festive season.
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Perfect performance as usual
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A
Rating: 5 out of 5
V
Rating: 5 out of 5
Clearly arranged store. Easy ordering and payment process. Gladly again
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V
Rating: 5 out of 5
I like: good products, good processing, clear website. Please stay with me! E.V.
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A
Rating: 5 out of 5
A
Rating: 5 out of 5
Very nice selection of foies gras and the person in charge was very helpful in sending the parcel to the other side of the world! Everything arrived quickly and in perfect condition! I highly recommend
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A
Rating: 5 out of 5
Super nice a very pleasant contact
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V
Rating: 5 out of 5
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Rating: 4 out of 5
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A
Rating: 5 out of 5
a trouble-free order at a reasonable price.
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V
Rating: 5 out of 5
Fast delivery
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Rating: 5 out of 5
G
Rating: 5 out of 5
Fast and careful shipping, good communication.
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V
Rating: 5 out of 5
Rapid, impeccable service. Free shipping especially appreciated - I live in New Zealand! Hard to improve: but keep trying!
A
Rating: 5 out of 5
Product quality
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Rating: 5 out of 5
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