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C
Rating: 4 out of 5
Good, but not open yet
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Customer reviews of Foie Gras Gourmet
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 290 published reviews
Summary of reviews
Foie Gras Gourmet consistently delivers fast, reliable delivery with items arriving quickly and on time, often in well-packaged condition. Customers repeatedly highlight the quality of a wide range of products, noting excellent goose liver and duck liver offerings and delicious, other items that guests enjoy. The store also stands out for attentive service and clear ordering processes, with many mentions of helpful staff, careful packaging, and a smooth purchasing experience. Overall, the experience is characterized by prompt shipping, strong product quality, and dependable customer service.
Reviews 2 and 4 stars
Reset filtersF
Rating: 4 out of 5
Everything is OK, NO COMPLAINTS
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H
Rating: 4 out of 5
just good
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B
Rating: 2 out of 5
Everything else was more than okay, I just ordered gingerbread in heart shape to present the foie gras, they were so terribly dry and not tasty that I threw them away!
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Response from Foie Gras Gourmet
Good day Bea, the relevant speculaas has been fully refunded to you. We no longer sell this reference. Kind regards
R
Rating: 4 out of 5
Delivered on time and complete.
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J
Rating: 4 out of 5
Quality products
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G
Rating: 4 out of 5
Okay
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J
Rating: 4 out of 5
All good, as always.
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P
Rating: 4 out of 5
THE QUALITY OF THE PRODUCTS WAS QUITE SATISFACTORY!
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B
Rating: 4 out of 5
Good overall
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M
Rating: 4 out of 5
All good, although as I already said the packaging of the jams arrived broken, it caused me problems because it was a gift.
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C
Rating: 4 out of 5
Very pleased 😀
E
Rating: 2 out of 5
One of the livers bought was extremely bland and tasteless. Disappointing.
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Response from Foie Gras Gourmet
Hello Elsa, please let us know which product was problematic and we will replace it for you free of charge. At your service
J
Rating: 4 out of 5
Good product at a reasonable price. Just a mix-up with the delivery in the United Kingdom with Parcel Force. But yes, satisfied customer
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G
Rating: 4 out of 5
Delicious, but couldn't open the jar, despite the instructions, had to use manpower.
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C
Rating: 4 out of 5
Very good foie gras, well seasoned
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S
Rating: 4 out of 5
Very good products and impeccable delivery
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G
Rating: 4 out of 5
Somewhat disappointing - compared to Rogie products
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C
Rating: 2 out of 5
Unfortunately, the taste was/is not as intense as that of other Foie Gras
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Response from Foie Gras Gourmet
Hello Christian-Friedrich, we are sorry that you did not like the goose liver block. We are sending you free samples of 2 similar duck liver blocks, hoping that you will like these better.
R
Rating: 4 out of 5
Excellent,
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G
Rating: 4 out of 5
Good
P
Rating: 4 out of 5
Excellent products and timely delivery
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P
Rating: 4 out of 5
Not tried yet
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K
Rating: 4 out of 5
All OK.
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F
Rating: 4 out of 5
Tastier than I thought.
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P
Rating: 4 out of 5
Good experience. But less than previous times
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F
Rating: 4 out of 5
The products are good The service is perfect
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F
Rating: 4 out of 5
All OK Reception and quality of the products
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H
Rating: 2 out of 5
I ordered too quickly without reading the weight properly. I have never bought foie gras sooo small! Now unfortunately I have no foie gras at home for the celebration :-(
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Response from Foie Gras Gourmet
Hello Helia, the 120 g foie gras you selected is enough for 2-3 people, as requested. These are roughly the same amounts indicated by all brands. Please note that you have not yet paid for this order.
C
Rating: 4 out of 5
Do not modify, I have already said very well
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V
Rating: 4 out of 5
excellent management of the courier. everything arrived intact and within the (very short) expected time. the same goes for the notifications! Thank you
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C
Rating: 2 out of 5
the order confirmation form is not clear, so I could not receive the package at my home but had to go to a delivery point even though I had also made the request via email
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J
Rating: 2 out of 5
duck foie gras is nothing special.
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R
Rating: 4 out of 5
The foie gras was expertly packaged and delivered. The raw foie gras itself was superb but it now seems very expensive. The taste though makes me save up some pennies to go again
M
Rating: 4 out of 5
quality products that I buy every year to enjoy, this time the delivery times were a bit longer than in the past.
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F
Rating: 4 out of 5
Difficult to get out of tin
P
Rating: 4 out of 5
Quality and price are okay. The home address should suffice as the delivery address, no parcel station, otherwise everything is good.
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R
Rating: 2 out of 5
I cannot understand why they send the goods to a DHL drop-off point and not directly to the customer's address. Now one has to drive out specifically to pick up the goods. Furthermore, they send emails in French, even though they are dealing with German customers. This is absolutely unprofessional. If German companies want to do business in France, then they should address French customers in French, which is their mother tongue, and not in German. That's the subtle difference!!
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Response from Foie Gras Gourmet
Hello Fischer-Jene, you have ordered the delivery to a Mondial Relay pickup station. For a delivery via DHL, please choose express shipping next time. The notifications from Mondial Relay should actually have been issued in German instead of French; we apologize.
C
Rating: 4 out of 5
Good quality but quantity could be improved
T
Rating: 4 out of 5
Fast delivery to The Netherlands. Good product descriptions on the website. A broader selection of goose foie gras from multiple producers would be even better.