Customer reviews of forestier.com

9,8 /10

Based on 276 published reviews

Summary of reviews

Forestier.com consistently delivers fast and reliable service, with many reviews noting quick delivery, careful packaging, and prompt fulfillment of orders, sometimes including timely tracking and on-time arrival. Customers highlight strong product quality across a range of items, from saddle protectors and helmets to stirrup leathers and mesh, with descriptions of durable materials, comfortable fits, and well-made presentation. The store also earns praise for attentive customer service and helpful responses, including timely corrections to orders and proactive sending of missing kit components, contributing to an overall positive shopping experience. Overall, the experience is characterized by fast shipping, solid product quality, and responsive service that supports customer satisfaction.

Reviews 1 and 3 stars

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Léa D.

Published on 18/04/2024 à 18h57 following a purchase from 04/04/2024

I receive the notice of satisfaction before I even receive the product because it's out of stock. The site doesn't even seem to know that I'm not being delivered...

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MANIERE A.

Published on 30/11/2023 à 18h43 following a purchase from 16/11/2023

no particular worries it's a shame that the product cost 10 euros (65+10) between the time I looked for how to use the prize I won in the competition and the time I decided to buy it so I don't have the sponge.

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François Xavier F.

Published on 28/10/2023 à 11h45 following a purchase from 16/10/2023

Too few choices!!!

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Catherine B.

Published on 21/02/2023 à 12h12 following a purchase from 07/02/2023

Hello in a few words. When the articles are in stock you are at the TOP! Speed and efficiency define you well. On the other hand if an article is not in stock, thank you to say it with the order!...and to specify if you manage the remainders or not? I ordered like that 3 nets ... without knowing that they were all 3 waiting for restocking ... I am still waiting for this famous net ... I will certainly have to turn to another supplier because the season resumes ... So in summary, better report on your site the items in shortage! Thanks :) Good continuation

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Response from forestier.com Published on 26/04/2023

Hello Catherine,
Thank you for your feedback, we are working on optimizing our stock replenishment time. Items that are not available in stock are advertised with a 28 day delivery time. In compensation, we offer you a 20€ voucher (WSB5L8CE) on your next order.
Have a nice day,
La Maison Forestier

Yann D.

Published on 12/02/2023 à 10h43 following a purchase from 28/01/2023

Not really satisfied with our order. Many products unavailable. At the beginning of February, the order was supposed to be complete but to our surprise, an article did not arrive. After a call, we were told that it would arrive the following week, it's been 15 days and still nothing, not even an email or a phone call, not very professional all that.....

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Response from forestier.com Published on 26/04/2023

Hello Yann,
We thank you for your feedback. We apologize for the inconvenience. In compensation, we offer you a voucher worth 20€ (BC2V7NG4) on our website.
Have a nice day,
La Maison Forestier

Charline A.

Published on 10/02/2023 à 15h40 following a purchase from 27/01/2023

Forgot to send a product. They were forced to send two shipments.

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Response from forestier.com Published on 26/04/2023

Hello Charline,
Our apologies for this oversight. We hope that your articles are suitable for you.
Have a nice day,
La Maison Forestier