Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters
A
Amandine K.
Rating: 5 out of 5
following a purchase from 05/06/2022
Great, the product is of quality and the delivery went very well too
Translated reviews
J
Jean Paul T.
Rating: 5 out of 5
following a purchase from 02/06/2022
product matching the description. Timely delivery. Serious site
Translated reviews
E
Eva G.
Rating: 5 out of 5
following a purchase from 06/06/2022
Fast and uncomplicated processing. Very good communication. Flawless goods.
Translated reviews
A
Achraf S.
Rating: 3 out of 5
following a purchase from 03/06/2022
It's a good product,***.
Translated reviews
R
Romain S.
Rating: 5 out of 5
following a purchase from 11/05/2022
In line with expectations
Translated reviews
C
Christiane L.
Rating: 5 out of 5
following a purchase from 27/05/2022
The stars give you my opinion !!!!
Translated reviews
B
Brigitte B.
Rating: 5 out of 5
following a purchase from 21/05/2022
Satisfied with both the order process, delivery, and products
Translated reviews
B
Birgit A.
Rating: 5 out of 5
following a purchase from 23/05/2022
Prompt delivery, excellent workmanship and easy to assemble - thank you very much, highly recommended
Translated reviews
S
Sylvie F.
Rating: 4 out of 5
following a purchase from 02/06/2022
Happy with the products and ease of assembly
Translated reviews
C
Clement G.
Rating: 5 out of 5
following a purchase from 30/05/2022
The trampoline is of very good quality, the girls love it we do not regret our purchase. I recommend 🤩
Translated reviews
C
Claude B.
Rating: 4 out of 5
following a purchase from 30/05/2022
Very satisfied with the product, its order and its delivery. But assembly not very easy and too bad the ladder is not at the height of the trampoline 250.
Translated reviews
N
Nuria C.
Rating: 4 out of 5
following a purchase from 01/06/2022
We loved the trampoline, the only downside we have is that the instructions could be clearer.
Translated reviews
A
Audrey N.
Rating: 5 out of 5
following a purchase from 31/05/2022
Delivery on time. Package in perfect condition and super nice delivery person
Translated reviews
C
Claire L.
Rating: 4 out of 5
following a purchase from 16/04/2022
The order delay was extended but the communication was good. They even offered us an equivalent product that could be available sooner. Since it wasn't urgent, we stuck with the initial order. And once it arrived, it was absolutely compliant and still of quality. Our trampoline is set for a long time, we do not regret the initial investment 8 years ago. Our children are grown today but still spend time in it. And the little ones passing by love it too.
Translated reviews
F
Fabienne M.
Rating: 1 out of 5
following a purchase from 01/06/2022
I ordered a new net once received at home it was torn. After several phone calls, photos and responses - a lot of work - the person is absent - call back Monday.. I finally had a person who, seeing the photos sent, finally sent me another one. But it took time.
Translated reviews
Response from France Trampoline
Hello, We have taken your comment into account and we apologize for the waiting time. After verification, we received emails without photos from you for several days. As soon as we received visuals with the issue encountered, we processed your request. Indeed, we make it a point to respond as quickly as possible to customer requests, in order to satisfy you as best as possible. We hope that the new safety net meets your expectations, do not hesitate to come back to us for any problem. Best regards, the France Trampoline team
A
Antoine V.
Rating: 5 out of 5
following a purchase from 01/06/2022
Very good product, simple assembly. Seems to be of quality. My daughters have fun with it every day!
Translated reviews
S
Sandra P.
Rating: 5 out of 5
following a purchase from 30/05/2022
Very good after-sales service. In case of an issue, after-sales service is very easily reachable and sends the necessary part back as soon as possible. This is very appreciated.
Translated reviews
H
Hubert J.
Rating: 5 out of 5
following a purchase from 03/05/2022
Everything was perfect!
Translated reviews
J
Jeremy W.
Rating: 5 out of 5
following a purchase from 30/05/2022
Well-structured website, order tracking nothing to report, fast delivery
Translated reviews
L
Loriane J.
Rating: 5 out of 5
following a purchase from 01/06/2022
Perfect thank you
Translated reviews
J
Jean-marie T.
Rating: 4 out of 5
following a purchase from 31/05/2022
very good, no problem
Translated reviews
A
Arnaud P.
Rating: 5 out of 5
following a purchase from 31/05/2022
Very good material, really not disappointed with my purchase
Translated reviews
F
Florent J.
Rating: 5 out of 5
following a purchase from 30/05/2022
super nothing to say except super
Translated reviews
S
Samuel J.
Rating: 5 out of 5
following a purchase from 31/05/2022
The shipping and everything was excellent, there was a problem with one piece and the speed for the exchange was very fast.
Translated reviews
L
Laëtitia L.
Rating: 5 out of 5
following a purchase from 02/06/2022
Perfect they contacted me by email to ensure that I had ordered the right net
Translated reviews
A
Antoine G.
Rating: 5 out of 5
following a purchase from 29/05/2022
Perfect delivery. Trampoline received in good condition. Well explained instructions and quality material. Nothing to report
Translated reviews
C
Chantal D.
Rating: 4 out of 5
following a purchase from 30/05/2022
excellent quality. Good reception. Too bad the protective cover is not included in the package
Translated reviews
B
Bernard F.
Rating: 5 out of 5
following a purchase from 28/05/2022
Nicely processed. Fast delivery.
Translated reviews
F
Fernando G.
Rating: 5 out of 5
following a purchase from 31/05/2022
Quick and efficient attention. High-quality products.
Translated reviews
I
Isabelle L.
Rating: 5 out of 5
following a purchase from 28/05/2022
completely satisfied, simple assembly, responsive customer service, the kids are happy and so are the adults. thank you!
Translated reviews
P
Pauline F.
Rating: 5 out of 5
following a purchase from 28/05/2022
Excellent
Translated reviews
C
Christian E.
Rating: 5 out of 5
following a purchase from 01/06/2022
Replacement parts were well described, delivered quickly and fit perfectly. Everything is great!
Translated reviews
H
Herve D.
Rating: 4 out of 5
following a purchase from 31/05/2022
corresponds exactly to my wish
Translated reviews
J
Jean-jacques P.
Rating: 5 out of 5
following a purchase from 31/05/2022
Meets my expectations. Fast delivery
Translated reviews
N
Nicolas C.
Rating: 4 out of 5
following a purchase from 27/05/2022
Good quality trampoline except for the small plastic pieces to hold the bottom of the net with the trampoline which are fragile, 5 are already broken.
Translated reviews
A
Aline T.
Rating: 2 out of 5
following a purchase from 27/05/2022
The online order went very well but the delivery was catastrophic! Rescheduled for delivery multiple times by the DPD company and no respect for delivery instructions! Anyway, the package arrived a week late!!! At the price of delivery. This is more than abusive!? unhappy customer....
Translated reviews
Response from France Trampoline
Hello, We have taken your feedback into account, we are sincerely sorry that you had to wait with the carrier. After checking your tracking, indeed, the delivery was delayed and for that we apologize, but the delay is still within the 6 working days after handing over to the carrier as we announced at the time of your order. Our sales team is also there to assist you with any information requests regarding delivery tracking. Do not hesitate to contact them, they will try to find a solution or an alternative. They are available by email [email protected] or by phone at 0556360462 Best regards, the France Trampoline team
A
Audrey L.
Rating: 5 out of 5
following a purchase from 29/05/2022
Quick and efficient
Translated reviews
S
Stephanie S.
Rating: 3 out of 5
following a purchase from 28/05/2022
The product is correct, but a little disappointment because several attachments are already broken after a good month. Moreover, we had called customer service because we could not install a part but we were never called back...
Translated reviews
Response from France Trampoline
Hello, We have taken your request into account and we are quite surprised to read that we have not contacted you to arrange the situation. We take our customers' complaints regarding warranty requests and other advice very seriously. Indeed, during the summer periods, our staff is doubled to respond to various requests. We invite you to send us the photos of the broken parts and also of the assembly issue encountered. We will contact you again quickly afterwards. We apologize for the issues encountered. Best regards, the France Trampoline team
J
Jana R.
Rating: 5 out of 5
following a purchase from 22/05/2022
Everything worked out great.
Translated reviews
P
Petra P.
Rating: 5 out of 5
following a purchase from 29/05/2022
Fast delivery, everything went perfectly and the trampoline is top! Highly recommended!
Translated reviews
We use cookies for audience measurement and improving user experience.