Customer reviews of France Trampoline

9,4 /10

Based on 22 066 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 3, 4 and 5 stars

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Frederic R.

Published on 21/03/2022 à 13h31 following a purchase from 07/02/2022

Very pleasant contact by phone.

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Marguerite S.

Published on 21/03/2022 à 09h32 following a purchase from 31/01/2022

Perfect in order tracking and delivery. Very fast.

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Floriane F.

Published on 20/03/2022 à 09h59 following a purchase from 06/02/2022

Fast delivery. Everything is well protected. Trampoline assembled in a few hours (you need to be 2). Very good quality!! Lowering the net in case of wind is easy. And already hours of jumping and playing for my son (5 years old). Top! 👌🏼

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Broquet J.

Published on 19/03/2022 à 17h18 following a purchase from 04/02/2022

Perfect. The order for the net was made easily even though we did not have the initial reference of the trampoline thanks to the help on the site. The delivery was fast.

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Didier S.

Published on 17/03/2022 à 22h40 following a purchase from 31/01/2022

Perfect

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Corinne P.

Published on 17/03/2022 à 14h30 following a purchase from 03/02/2022

Very satisfied with the customer service.

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Aurore S.

Published on 17/03/2022 à 11h33 following a purchase from 28/01/2022

Very friendly delivery person who helped to drop off the package.

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Alain B.

Published on 16/03/2022 à 09h11 following a purchase from 03/02/2022

ORDER PLACED ASSEMBLED NOTHING TO SAY EVERYTHING IS OK

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Sebastien A.

Published on 15/03/2022 à 13h21 following a purchase from 01/02/2022

Nothing to complain about!

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Catherine H.

Published on 14/03/2022 à 10h42 following a purchase from 01/02/2022

Quality material! Kids and parents are delighted!

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Gerhard F.

Published on 14/03/2022 à 10h23 following a purchase from 28/11/2021

Processing and trampoline are very good. The instructions for assembly are of high quality, but a few small but important points are missing. Since everything has to be very tight, the assembly is strenuous and we needed up to 6 hands at times. Some parts were not 100% accurate. But it was worth it: the trampoline is fun!!!

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Nadege Y.

Published on 12/03/2022 à 22h47 following a purchase from 30/01/2022

Great, the kids are thrilled!!

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Jacques D.

Published on 12/03/2022 à 22h27 following a purchase from 30/01/2022

The tutorials on the France Trampoline website are very well done for ordering without making mistakes. Spare parts conform to the original model and fast delivery.

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Francoise A.

Published on 11/03/2022 à 17h40 following a purchase from 26/01/2022

It's good material that arrived quickly. It corresponds to what we wanted.

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Sandra M.

Published on 11/03/2022 à 12h11 following a purchase from 27/01/2022

Reviewing the transport - 1 of the packages arrived, the box was open and crushed, the visible bars. I am waiting for the assembly to check the final solidity.

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Yves D.

Published on 08/03/2022 à 22h30 following a purchase from 30/11/2021

Very good material, easy assembly even alone, packaging well done, fast delivery

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Michel H.

Published on 07/03/2022 à 12h29 following a purchase from 25/01/2022

Perfect, fast delivery and product conforms to my order.

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Laurent H.

Published on 06/03/2022 à 17h41 following a purchase from 21/01/2022

Very good

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Nicolas D.

Published on 06/03/2022 à 17h35 following a purchase from 26/11/2021

Very good quality product. A bit tricky for assembly, you need at least 2 people for assembly. Not enough photos.

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Marine M.

Published on 06/03/2022 à 16h53 following a purchase from 23/01/2022

Very good trampoline! Very satisfied with our purchase. Very fast delivery. Super!! We recommend France trampoline!

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Florent B.

Published on 06/03/2022 à 10h53 following a purchase from 24/01/2022

Very fast delivery, good products.

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Eric G.

Published on 05/03/2022 à 21h11 following a purchase from 22/01/2022

Super product and order received within reasonable time

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Marise C.

Published on 05/03/2022 à 13h35 following a purchase from 24/01/2022

after-sales service as usual, listening, responsiveness, efficiency

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Frank S.

Published on 04/03/2022 à 19h18 following a purchase from 20/01/2022

Product good, everything complete. Delivery time is advertised on the homepage as 2-5 days, which was one of the reasons for choosing this provider, we needed the product quickly. After about 2 weeks, we inquired by phone, the gentleman we reached on the phone seemed rather burdened and uninterested. Delivery by freight forwarding after about 3 weeks was correct, unfortunately much too late. Too bad.

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Response from France Trampoline Published on 20/01/2022

Dear customer, thank you for your feedback. According to our system, the goods were ready for shipment on 21/01, but only left our logistics center on 26/01. We apologize for these circumstances and will inform our logistics center so that this does not happen again. We wish your family a lot of fun with the trampoline! Best regards, your trampoline technology team.

Adriano Z.

Published on 01/03/2022 à 15h58 following a purchase from 10/01/2022

Everything very well.

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Sylvaine P.

Published on 01/03/2022 à 13h26 following a purchase from 06/02/2022

Super fast delivery. Very good quality product

Nicolas A.

Published on 28/02/2022 à 11h22 following a purchase from 17/01/2022

Fast delivery, item conforms and of good quality.

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Neil I.

Published on 28/02/2022 à 10h54 following a purchase from 05/02/2022

Very pleased with your high quality product and order process which was very simple. As somebody English, it was also very good to have an order system that allows you to select English to understand the order process. My only feedback concerning improvements would be around some messages I received regarding the delivery as there was a problem finding my address but all of tge correspondence was in French and I had to use Google translate to understand what was going on. Very pleased with the quality of the cover as it's the same as the original and I couldn't locate on me in tge UK anymore as they've discontinued it. Only issue was, one of the elastic straps was missing. I had to check twice but one is definitely missing. I didn't do anything because of the language barrier.

Jocelyne C.

Published on 27/02/2022 à 14h39 following a purchase from 25/12/2021

good

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Patrick N.

Published on 27/02/2022 à 14h17 following a purchase from 16/01/2022

No problem, deadlines are respected, products are of quality.

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Yannick H.

Published on 27/02/2022 à 13h50 following a purchase from 17/01/2022

Quick response for customer service on a trampoline purchased several years ago

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Jean Baptiste D.

Published on 27/02/2022 à 09h33 following a purchase from 15/01/2022

Super!

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Aurélie D.

Published on 24/02/2022 à 16h35 following a purchase from 11/01/2022

Easy order, pleasant and competent person on the phone once the order was placed. Only downside - assembly requires strength and perseverance.

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Emilie M.

Published on 23/02/2022 à 12h15 following a purchase from 12/01/2022

Super customer service, fast delivery and well packaged... Well-guided assembly, nothing to say! The product is great! The kids are thrilled!

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Laurent L.

Published on 22/02/2022 à 14h37 following a purchase from 12/01/2022

Quality product, fast delivery and well packaged

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Mohammed F.

Published on 22/02/2022 à 14h30 following a purchase from 12/01/2022

We are very satisfied

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Emanwela E.

Published on 21/02/2022 à 20h31 following a purchase from 12/12/2021

A relief to deal with a company that cares about doing things right. Thank you very much.

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Geraldine B.

Published on 21/02/2022 à 11h33 following a purchase from 17/12/2021

Super product purchased from France Trampoline. Serious. Shipment within the agreed timeframe at the time of order.

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Coralie R.

Published on 21/02/2022 à 11h33 following a purchase from 08/01/2022

perfect!!! the products are great

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Andreas R.

Published on 20/02/2022 à 20h31 following a purchase from 27/12/2021

The ordering process went very well. The goods were delivered very quickly. Overall, I am very satisfied.

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