Customer reviews of France Trampoline

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Claudie J.

Rating: 4 out of 5

Published on 02/05/2021 à 21h41 following a purchase from 21/03/2021

Good customer service

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Anne L.

Rating: 3 out of 5

Published on 02/05/2021 à 19h15 following a purchase from 22/03/2021

ball arrived with a loose seam

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Response from France Trampoline Published on 26/03/2021

Hello, Thank you very much for your feedback. We did not receive your email, I am sorry. Please feel free to resend your photos ([email protected]) so that we can forward them to production to inform them of the manufacturing issue. We will send you a new ball as soon as it is back in stock. Have a nice day, The France Trampoline team.

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Franck L.

Rating: 5 out of 5

Published on 02/05/2021 à 17h43 following a purchase from 20/03/2021

Nothing to complain about. The entire service went very well

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Janet H.

Rating: 5 out of 5

Published on 02/05/2021 à 16h57 following a purchase from 12/03/2021

Great advice from ***. Fast delivery. Good product. Top quality. ***

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Fabienne B.

Rating: 4 out of 5

Published on 02/05/2021 à 15h33 following a purchase from 21/03/2021

Top fast delivery

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Jean-françois C.

Rating: 5 out of 5

Published on 02/05/2021 à 12h41 following a purchase from 20/03/2021

Very good

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Viviane T.

Rating: 5 out of 5

Published on 02/05/2021 à 10h46 following a purchase from 20/03/2021

good

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Emilie V.

Rating: 5 out of 5

Published on 02/05/2021 à 09h48 following a purchase from 20/03/2021

In accordance with the announced criteria.

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Julie C.

Rating: 5 out of 5

Published on 02/05/2021 à 09h34 following a purchase from 22/03/2021

Super happy. My son is thrilled, it's super sturdy

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Bernadette D.

Rating: 5 out of 5

Published on 01/05/2021 à 16h23 following a purchase from 18/03/2021

Excellent

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Nicole B.

Rating: 5 out of 5

Published on 01/05/2021 à 14h49 following a purchase from 20/02/2021

Everything is good

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Xavier D.

Rating: 4 out of 5

Published on 01/05/2021 à 13h48 following a purchase from 15/03/2021

Very good but not easy to assemble

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Jean-luc B.

Rating: 5 out of 5

Published on 30/04/2021 à 19h34 following a purchase from 27/02/2021

very good

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Olivier W.

Rating: 5 out of 5

Published on 30/04/2021 à 10h25 following a purchase from 17/03/2021

Well received 😊👍

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Myriam M.

Rating: 4 out of 5

Published on 30/04/2021 à 09h24 following a purchase from 18/03/2021

The paint in the center of the fabric stains clothes. The attachments to secure the cushion that protects the springs are very, very difficult to put on. We had to undo the knots and redo them after passing the elastics with a screwdriver. Very bad choice of fixation to review in my opinion. The zipper that closes the trampoline net broke on the first day. The attachments that hold the net under the trampoline are fragile. In 1 month, 2 have already broken. Apart from that, the trampoline has a good bounce and is robust.

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Jean-claude F.

Rating: 4 out of 5

Published on 29/04/2021 à 16h47 following a purchase from 19/03/2021

Good product, quality. For the zip lines, the basic sling (2m) is short for large trees, I had to reorder a longer one (4m). This problem should be mentioned, with an option for a long sling.

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Cannelle P.

Rating: 5 out of 5

Published on 29/04/2021 à 16h42 following a purchase from 16/03/2021

Speed of delivery, quick assembly, solid trampoline

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Sophie T.

Rating: 5 out of 5

Published on 29/04/2021 à 14h55 following a purchase from 15/02/2021

Perfect

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Alain K.

Rating: 5 out of 5

Published on 29/04/2021 à 10h26 following a purchase from 18/03/2021

Product conforms to its description. Deadline respected. Perfect delivery.

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Edith S.

Rating: 4 out of 5

Published on 29/04/2021 à 10h15 following a purchase from 16/03/2021

The product itself seems to be of good quality, it's just the delivery that posed a problem, it was delayed several times and this forced me to stay at home, a bit inconvenient.

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Jean Luc P.

Rating: 5 out of 5

Published on 29/04/2021 à 09h47 following a purchase from 13/03/2021

efficient and fast

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Aurelien G.

Rating: 3 out of 5

Published on 28/04/2021 à 20h58 following a purchase from 15/03/2021

Moderately satisfying set. The functions of the safety net are very random, almost all the hooks break. Also, the spring protection pad does not suit me, it keeps lifting. Average safety.

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Response from France Trampoline Published on 19/03/2021

Hello, thank you for your feedback. I am sorry to read this, I invite you to send photos of the broken parts to [email protected] so that we can report the problem to production. Customer service is at your disposal to help you install the pad and set up a warranty for defective parts. I wish you an excellent day, the France-Trampoline Team.

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Scileili T.

Rating: 5 out of 5

Published on 28/04/2021 à 20h32 following a purchase from 14/03/2021

Full satisfaction.

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Nelly G.

Rating: 5 out of 5

Published on 28/04/2021 à 19h36 following a purchase from 01/03/2021

perfect

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Virginie D.

Rating: 3 out of 5

Published on 28/04/2021 à 18h54 following a purchase from 28/02/2021

Assembly problem. We had to force a lot to assemble the bars that did not seem to fit, and the assembly was difficult and took a long time.

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Response from France Trampoline Published on 03/03/2021

Thank you very much for your feedback. I am sorry to read this, normally this trampoline is generally easy to assemble, there may have been a problem during manufacturing. Do not hesitate to contact customer service with photos if needed ([email protected]) so they can check your installation. Have a very good day, The France Trampoline team.

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Frédéric D.

Rating: 4 out of 5

Published on 28/04/2021 à 18h43 following a purchase from 17/03/2021

Good and customer service also

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Sophie B.

Rating: 5 out of 5

Published on 28/04/2021 à 18h23 following a purchase from 04/03/2021

Good quality and aesthetic trampoline!

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Manuel G.

Rating: 4 out of 5

Published on 28/04/2021 à 17h47 following a purchase from 17/03/2021

good

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Alizee F.

Rating: 5 out of 5

Published on 28/04/2021 à 17h11 following a purchase from 16/03/2021

A responsive customer service, full of good advice, really great! As for the trampoline, it is fantastic. Exactly what we expected in terms of robustness and quality. My daughter is delighted and the parents are having fun too!

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Vanessa R.

Rating: 5 out of 5

Published on 28/04/2021 à 16h57 following a purchase from 01/03/2021

Products of very good quality, very efficient customer service.

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Sébastien M.

Rating: 5 out of 5

Published on 28/04/2021 à 16h41 following a purchase from 16/03/2021

Very satisfied

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Annie G.

Rating: 5 out of 5

Published on 28/04/2021 à 16h21 following a purchase from 15/03/2021

Speed of delivery and excellent trampoline quality

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Nicolas K.

Rating: 4 out of 5

Published on 28/04/2021 à 16h12 following a purchase from 11/03/2021

Very good quality trampoline and timely delivery. Nothing to say. However, I ordered an accessory: a water-filled weight, one of them came undone after the first day, letting the water flow out.

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Bianca R.

Rating: 5 out of 5

Published on 28/04/2021 à 16h10 following a purchase from 27/01/2021

Everything is tip-top...

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Luc H.

Rating: 5 out of 5

Published on 28/04/2021 à 15h45 following a purchase from 25/01/2021

Very good

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Davide M.

Rating: 5 out of 5

Published on 28/04/2021 à 15h25 following a purchase from 18/03/2021

Kind and precise.

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Yves Z.

Rating: 5 out of 5

Published on 28/04/2021 à 13h25 following a purchase from 13/03/2021

Top quality trampoline. Mediocre shoe support.

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Adeline B.

Rating: 5 out of 5

Published on 28/04/2021 à 12h14 following a purchase from 27/02/2021

Impeccable

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Arnaud F.

Rating: 5 out of 5

Published on 28/04/2021 à 12h14 following a purchase from 17/03/2021

Very attentive. Following a problem with a defective new tarp, a return was made very quickly, I appreciate the gesture and the responsiveness.

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Sandrine M.

Rating: 5 out of 5

Published on 28/04/2021 à 09h37 following a purchase from 28/02/2021

We are very satisfied with the quality of the trampoline

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