Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 063 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 1, 2, 3, 4 and 5 stars

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B
Beatrice R.
Rating: 5 out of 5
following a purchase from 13/03/2026
Quality products, fast delivery. Perfect.
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Aurore P.
Rating: 5 out of 5
following a purchase from 12/03/2026
Perfect! I regularly order from France Trampoline since 2017. The material is of excellent quality, delivery is fast and careful. I recommend
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Mathieu J.
Rating: 5 out of 5
following a purchase from 10/03/2026
Comprehensive and very responsive after-sales service following the request to repurchase the complete hardware for a climbing dome.
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Response from France Trampoline
Hello Mathieu,

Thank you very much for your flattering review! We are delighted to learn that our after-sales service was able to respond to your request quickly and effectively. Your satisfaction is our priority, and we remain at your disposal for any other questions.

The France Trampoline team
C
Cindy R.
Rating: 4 out of 5
following a purchase from 12/03/2026
I am very happy with the product even though I regret receiving a promo code a few days after ordering!! However, the trampoline's edge does not stay between the net and the outer bar. It's a shame. There are hooks that broke very quickly as well.
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Guillaume J.
Rating: 3 out of 5
following a purchase from 11/03/2026
Delivery was late. Fortunately, the delivery person was friendly. The installation instructions were very brief, leading to errors. Some elements were difficult to install, resulting in injury. The result is fortunately up to standard!
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Cornelie V.
Rating: 5 out of 5
following a purchase from 12/03/2026
The hook to thread the tensioners is missing. It was a real hassle but we eventually managed to do it
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Response from France Trampoline
Hello Cornelie,

Thank you very much for your review and your 5/5 rating! We are delighted that you managed to assemble your trampoline despite the difficulty encountered with the tensioners.

Don't hesitate to contact us for any questions or need for assistance.

Enjoy your trampoline!

The France Trampoline team
B
Bianca S.
Rating: 5 out of 5
following a purchase from 11/03/2026
Very nice climbing frame with slide. Very good quality, beautiful colors and easy to assemble. Everything gives a valuable impression. Parents and children are thrilled!
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Response from France Trampoline
Thank you very much for your great feedback! We are very pleased that the product delights both parents and children.
The France Trampoline Team
C
Christelle V.
Rating: 5 out of 5
following a purchase from 11/03/2026
Spare parts purchased to replace the net of our trampoline bought over 10 years ago. Detailed instructions for choosing spare parts allowing easy ordering of what I needed. Fast delivery.
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Response from France Trampoline
Dear Christelle,
We sincerely thank you for your flattering review and are delighted to learn that our guide for choosing spare parts was useful to you. Your satisfaction is our priority, and we strive to provide you with quality service, including fast delivery. Don't hesitate to come back to us for your future trampoline needs.
The France Trampoline team
F
François M.
Rating: 5 out of 5
following a purchase from 08/03/2026
Top service and great advice.
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Response from France Trampoline
Thank you for your trust!
The France Trampoline team
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Kévin B.
Rating: 5 out of 5
following a purchase from 11/03/2026
Perfect
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Marie-Helene V.
Rating: 5 out of 5
following a purchase from 03/03/2026
not easy to put on the attachments. Compliant package. Thank you
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Response from France Trampoline
Hello Marie-Hélène,

Thank you very much for your positive review! We are delighted that the package met your expectations. We take your feedback regarding the attachments into account and will work to improve this experience. Don't hesitate to contact us if you need help.

Have a nice day,
The France Trampoline team
J
Jacqueline F.
Rating: 5 out of 5
following a purchase from 01/03/2026
Fast and compliant delivery. Being absent during delivery, I was able to opt for a parcel relay. It was perfect.
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Céline C.
Rating: 5 out of 5
following a purchase from 10/03/2026
Very fast delivery! Trampoline easy to assemble
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Mélanie V.
Rating: 5 out of 5
following a purchase from 04/03/2026
Fast shipping, exchange with the company to ensure the right size, packaging a bit fragile for the jumping mat but everything is perfect
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Response from France Trampoline
Dear Mélanie,

We sincerely thank you for your positive review and your 5/5 rating. We are delighted that you appreciated the speed of the shipment and our exchange service. Your comments regarding the packaging will be taken into account to further improve our customers' experience.
The France Trampoline team
S
Serge B.
Rating: 5 out of 5
following a purchase from 09/03/2026
Perfect
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Stéphanie J.
Rating: 5 out of 5
following a purchase from 08/03/2026
Very reliable site I received my order quickly
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Celine T.
Rating: 5 out of 5
following a purchase from 07/03/2026
Excellent quality and top aesthetic result!
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Angelique J.
Rating: 5 out of 5
following a purchase from 09/03/2026
Great!
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Florent D.
Rating: 5 out of 5
following a purchase from 05/03/2026
Very good delivery of spare parts for my trampoline which is already twelve years old. Good advice from customer service before ordering to choose the suitable parts
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Response from France Trampoline
Hello Florent,
Thank you for your feedback!
We are delighted to have been able to assist you in choosing the suitable parts for your trampoline, even after 12 years of use.
The France Trampoline team
G
Guillaume I.
Rating: 5 out of 5
following a purchase from 07/03/2026
Perfect order Nothing to say
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Nathalie A.
Rating: 5 out of 5
following a purchase from 09/03/2026
Perfect, very good quality perfect measurements
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Claire M.
Rating: 5 out of 5
following a purchase from 04/03/2026
Very fast and good quality
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Cécile D.
Rating: 5 out of 5
following a purchase from 09/03/2026
Order placed on Tuesday at 10am, received the next day at 11am. Information over the phone with a lovely person. I am VERY HAPPY and I highly recommend. My trampoline is 20 years old but has a brand new protective cushion!
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Response from France Trampoline
Hello Cécile,
A big thank you for your enthusiastic message!
We are delighted to have been able to respond to you quickly and to help give a second life to your trampoline. Thank you for your recommendation!
The France Trampoline team
C
Caroline R.
Rating: 5 out of 5
following a purchase from 08/03/2026
Fast delivery and very good quality of the purchased products
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Arnaud G.
Rating: 5 out of 5
following a purchase from 08/03/2026
impeccable
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Aurelie P.
Rating: 5 out of 5
following a purchase from 08/03/2026
We bought our trampoline from you 10 years ago and we are very very happy, we just changed the net and the padding around which seems very reasonable after 10 years, very nice quality. We recommend
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Response from France Trampoline
Hello Aurélie,
A big thank you for your loyalty for 10 years!
We are delighted that your trampoline has been with you for so long and that the replacement parts have fully satisfied you. Thank you for your recommendation!
The France Trampoline team
J
Joseph V.
Rating: 5 out of 5
following a purchase from 07/03/2026
Very professional, I recommend.
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Heiko D.
Rating: 5 out of 5
following a purchase from 07/03/2026
Reliable, fast and the delivered item corresponds to the order, so everything is great.
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Bernard R.
Rating: 5 out of 5
following a purchase from 05/03/2026
Fast and professional service. Bravo
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Pierre-Hugues G.
Rating: 5 out of 5
following a purchase from 05/03/2026
Thank you to France Trampoline for their material and for their customer service which I needed 2 years after my purchase, very professional. I recommend!
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Mickaël C.
Rating: 5 out of 5
following a purchase from 05/03/2026
Serious and fast. Quality comes at a price but is present
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Cristina S.
Rating: 5 out of 5
following a purchase from 28/02/2026
Everything is correct, the elastic net corresponds to the measurements
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Response from France Trampoline
Thank you very much for your feedback! ⭐
We are glad to know that everything has been correct and that the elastic net perfectly matches the expected measurements. We hope you enjoy it for a long time.
The France Trampoline team
C
Cecile H.
Rating: 5 out of 5
following a purchase from 05/03/2026
Thank you for the spare parts. We can thus restore the trampoline.
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Response from France Trampoline
Thank you very much for your feedback Cécile! ⭐
We are delighted that the spare parts allowed you to restore your trampoline. We wish you many more enjoyable moments of use.
The France Trampoline team
C
Capucine M.
Rating: 5 out of 5
following a purchase from 18/02/2026
very professional and very responsive in their response. very competent in customer service.
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Response from France Trampoline
Thank you very much for your review Capucine! ⭐
We are very happy that you appreciated our responsiveness and professionalism, especially regarding customer service. Your satisfaction is our priority.
The France Trampoline team
P
Pauline B.
Rating: 5 out of 5
following a purchase from 04/03/2026
Great
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Loic C.
Rating: 5 out of 5
following a purchase from 03/03/2026
Great
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Thomas V.
Rating: 5 out of 5
following a purchase from 01/03/2026
It was delivered quickly and cleanly. Everything fit and I am glad that there is still a company that manufactures these items. Therefore, an extra star at the end ⭐
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Response from France Trampoline
Thank you very much for your review, Thomas!
We are very pleased to hear that the delivery arrived quickly and neatly and that everything was fine. We greatly appreciate your trust in our company and hope that you enjoy your product.
The team at France Trampoline
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Charlotte D.
Rating: 5 out of 5
following a purchase from 03/03/2026
France trampoline products are of very good quality The customer service is very responsive and pleasant We had an issue with the delivery (palette arrived completely torn with damaged mat), France trampoline was very responsive to resolve the problem
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Response from France Trampoline
Thank you very much for your detailed feedback Charlotte!
We are delighted that you appreciate the quality of our products and the responsiveness of our customer service. We are also happy to have been able to quickly resolve the issue encountered during delivery. Thank you for your trust and understanding.
The France Trampoline team
L
Laurent R.
Rating: 5 out of 5
following a purchase from 04/03/2026
Very well received, fast and well packaged!
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Aurore C.
Rating: 5 out of 5
following a purchase from 04/03/2026
Super efficient customer service
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