Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 070 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 3, 4 and 5 stars

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Nicolas M.
Rating: 5 out of 5
following a purchase from 23/01/2021
Nothing to complain about, simple order without surprises.
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Luis Miguel S.
Rating: 5 out of 5
following a purchase from 03/12/2020
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Finot G.
Rating: 5 out of 5
following a purchase from 27/11/2020
Easy to assemble, seems solid and resistant, we'll see with time.
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Nicolas H.
Rating: 5 out of 5
following a purchase from 13/01/2021
Material conforms to the description and of good quality.
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Alain P.
Rating: 3 out of 5
following a purchase from 29/06/2020
Very significant delay, several months, in the delivery of the product which cannot probably be entirely attributed to the health crisis. Moreover, the delivery was made in 2 parts with an interval of more than 6 months between the two receptions. Otherwise, the product is of very good quality.
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Response from France Trampoline
Hello and thank you for your comment, We understand your dissatisfaction and are sorry for the delay in delivering your order. Unfortunately, we are facing supply issues, which are indeed due to the global pandemic. Despite all our efforts to accelerate restocking, we remain dependent on the carriers. Indeed, you received your order in 2 deliveries: we made a first shipment with the trampoline and its essential accessories in a first delivery so that you could enjoy it. Then, we sent you the cover at our expense as soon as it returned to stock. Furthermore, we are very happy that your Octopulse 390 satisfies you! Best regards, The France Trampoline team.
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Cramet J.
Rating: 5 out of 5
following a purchase from 22/01/2021
Extraordinary service!!! Ordered the day before, received the next day, very nice quality of the zip line.
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Francis P.
Rating: 1 out of 5
following a purchase from 30/06/2020
Seven months between the order and delivery, I think you hold the world record for professional amateurism.
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Response from France Trampoline
Hello and thank you for your feedback. We understand your dissatisfaction and are truly sorry for the delay in delivering your order. We are currently facing difficulties in restocking our products and unfortunately, we are dependent on the carriers, who at the moment are not fulfilling their promises. We have done our best to keep you informed of the delivery delays by email and we sent your order in several shipments, at our expense, as soon as the items were available. Best regards, The France trampoline team.
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Joel C.
Rating: 5 out of 5
following a purchase from 20/01/2021
Friendly phone reception with good advice; very good quality and safe material; fast and serious delivery; assembly quite easy and doable by one person; allows for a fairly good level of sports practice, being relatively close to professional equipment.
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Larue M.
Rating: 5 out of 5
following a purchase from 20/01/2021
Good dialogue. Delivered quickly, in good conditions. Packaging in very good condition.
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Virginie S.
Rating: 4 out of 5
following a purchase from 11/11/2020
I just have one remark to make, it's about the transpofoot that I ordered in November and received in January after follow-up, as I had no news from you. Otherwise, nothing to report.
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Valérie Z.
Rating: 5 out of 5
following a purchase from 04/01/2021
Reliable and compliant.
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Veronique B.
Rating: 3 out of 5
following a purchase from 20/11/2020
Quality product...super only complaint is the very long delivery time. I had to call because the product was supposed to be delivered, email in support, but nothing. I had to call the carrier who had subcontracted to another... it took time... the delivery person was very nice 5 stars but their company is too slow...
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Response from France Trampoline
Hello and thank you for your feedback. We apologize for the delivery delay of your order. We are currently experiencing difficulties in restocking our products and unfortunately, we are dependent on the carriers, who at the moment, are not fulfilling their promises. Regarding the delivery, we are passing on the information to the carrier for improvement. Best regards, the France trampoline team.
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Rose Marie E.
Rating: 5 out of 5
following a purchase from 20/01/2021
Very good product. Delivery before the expected date. Very satisfied with my order. Site to recommend.
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Solène A.
Rating: 4 out of 5
following a purchase from 20/01/2021
Package received quickly. However, the tension of the net is quite high once installed, I don't know if it will loosen, I hope so because I'm afraid the closure will give way....
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Emmanuel C.
Rating: 5 out of 5
following a purchase from 20/01/2021
Everything went very well.
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Jean-luc M.
Rating: 4 out of 5
following a purchase from 14/12/2020
correct
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Yannick B.
Rating: 5 out of 5
following a purchase from 31/10/2020
My daughter is happy to spend the days on the trampoline. For me, it gives me time to garden and also to do it.
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Isabelle E.
Rating: 5 out of 5
following a purchase from 20/01/2021
Solid, stable, excellent bounce quality, allows children to get away from computers! One of the children hurt themselves by hitting a foot against the edge, despite the protection. The children have made great progress, they are having a blast.
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Christian B.
Rating: 4 out of 5
following a purchase from 11/12/2020
Product compliant and received quickly. Good product that brings joy to the grandchildren.
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Anne Marie R.
Rating: 5 out of 5
following a purchase from 29/11/2020
Product compliant with expectations, very well packaged, precise assembly instructions. It remains to be seen over time.
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Michelle G.
Rating: 5 out of 5
following a purchase from 18/01/2021
Perfect
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Lionel C.
Rating: 4 out of 5
following a purchase from 02/12/2020
Delivery in 2 packages, the tarpaulin arrived 1 month later but the trampoline was complete, so not a big deal.
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Pierre D.
Rating: 5 out of 5
following a purchase from 18/01/2021
Fast delivery.
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Marine A.
Rating: 5 out of 5
following a purchase from 19/01/2021
Efficient and friendly after-sales service, products conform to the description.
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Elodie C.
Rating: 5 out of 5
following a purchase from 20/01/2021
Order received quickly. Quality products. I recommend.
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Anne-sophie B.
Rating: 5 out of 5
following a purchase from 05/12/2020
Product of very good quality! Solid, well-made, easy to assemble, clear instructions. Fast shipping and well packaged. I am very satisfied with my purchase and my children are too :)
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Agnes S.
Rating: 5 out of 5
following a purchase from 20/01/2021
Fast delivery. Perfect product.
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Morgane L.
Rating: 5 out of 5
following a purchase from 10/11/2020
Very good product.
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Albert D.
Rating: 5 out of 5
following a purchase from 06/12/2020
Good quality material. Delivery within the announced deadlines. Serious company that cares about whether the delivery was good.
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Sylvie D.
Rating: 5 out of 5
following a purchase from 05/12/2020
Everything went well, 2 deliveries for complete order. Good information for order and delivery tracking.
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Yves T.
Rating: 2 out of 5
following a purchase from 19/11/2020
Product is completely compliant and satisfactory. Delivery of the product needs to be reviewed. Package delivered with defective and torn packaging. Delivery person was not very concerned about the problem.
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Response from France Trampoline
Hello and thank you for your comment. We apologize on behalf of our logistics team and have passed on the information for improvement. Please do not hesitate to contact customer service if you need assistance. Best regards, the France Trampoline team.
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Françoise L.
Rating: 5 out of 5
following a purchase from 18/11/2020
very good product. Super delivery with a friendly and helpful delivery person. Nothing to complain about.
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André D.
Rating: 5 out of 5
following a purchase from 18/01/2021
Nothing to say.
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Martine D.
Rating: 5 out of 5
following a purchase from 29/11/2020
Very good communication for delivery tracking. Smooth website.
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Pauline P.
Rating: 5 out of 5
following a purchase from 18/01/2021
Item easy to find on your website. Very well detailed. Quick order taking and delivery time respected. Very good follow-up by email.
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Irina K.
Rating: 5 out of 5
following a purchase from 18/01/2021
Superb! We use it every day!
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Maryse A.
Rating: 4 out of 5
following a purchase from 18/11/2020
Compliant
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Adrien M.
Rating: 5 out of 5
following a purchase from 20/12/2020
Dedicated team, great trampoline, top delivery!
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François T.
Rating: 4 out of 5
following a purchase from 13/12/2020
The material presented on the site corresponds in quality and performance, good tracking of the order and shipments, good responsiveness to questions.
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Susanne M.
Rating: 5 out of 5
following a purchase from 03/12/2020
Great trampoline, great service
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