France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Excellent, the support helped me well in choosing the spare part model. It's nice to have a real customer service. Trampoline purchased from them 10 years ago, it still delights the children.
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Jeanne S.
Rating: 4 out of 5
following a purchase from 30/06/2020
Very good advice provided by email to guide the purchase in the most pragmatic way possible.
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Vincent G.
Rating: 5 out of 5
following a purchase from 28/05/2020
Quality product very easy to assemble even for a DIY novice!
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Bernard R.
Rating: 4 out of 5
following a purchase from 10/07/2020
Correct and quality product, but the spring braking system is undersized for this 45 m zip line. You indicate that the max slope is 8% (the elevation is therefore 3.60 m) and that the max weight is 110 kg. The energy that the spring must be able to withstand should be: 110 X 9.81 X 3.60 = 3885 joules. However, the spring is completely compressed at 700 joules, which is very insufficient.
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Danielle D.
Rating: 4 out of 5
following a purchase from 09/06/2020
Satisfied.
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Benoit M.
Rating: 4 out of 5
following a purchase from 17/06/2020
Product compliant but very complicated attachments to install.
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Chantal L.
Rating: 5 out of 5
following a purchase from 30/06/2020
Very satisfied.
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Cyril C.
Rating: 5 out of 5
following a purchase from 18/05/2020
Quality product, deadlines respected.
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Fabrice C.
Rating: 5 out of 5
following a purchase from 26/05/2020
The product meets my expectations and I have no regrets about paying more than the trampolines on the market.
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Sandra T.
Rating: 5 out of 5
following a purchase from 12/05/2020
Good performance.
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Gwenael L.
Rating: 4 out of 5
following a purchase from 09/06/2020
Good service.
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Jérôme L.
Rating: 4 out of 5
following a purchase from 23/05/2020
Quality material very appreciated by the many users!
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François D.
Rating: 5 out of 5
following a purchase from 24/04/2020
Very good product, delivery time a bit long.
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Daniel B.
Rating: 5 out of 5
following a purchase from 28/05/2020
In line with expectations. Delivered before the initially scheduled date.
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Johannes H.
Rating: 4 out of 5
following a purchase from 16/06/2020
Very appreciated and efficient telephone service; perfect order tracking. The only downside was the very mediocre service from Mondial Relay; I strongly suggest changing delivery providers.
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Arnaud D.
Rating: 5 out of 5
following a purchase from 08/07/2020
The product reflects the company and its staff...excellent
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Samuel G.
Rating: 5 out of 5
following a purchase from 22/06/2020
Parts ordered, after being well guided on the site, on a model that is not very new, well received. Perfect. The only downside, my account had been deleted and yet I continued to receive ads/promos.
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Charlène L.
Rating: 4 out of 5
following a purchase from 05/04/2020
Great product. Very long delivery
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Louis D.
Rating: 5 out of 5
following a purchase from 02/07/2020
I have called on your services several times and it went very well. Thank you
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Julie C.
Rating: 4 out of 5
following a purchase from 02/05/2020
good quality item, long delivery times.
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Pacifique M.
Rating: 3 out of 5
following a purchase from 02/05/2020
Extended delivery time without communication
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Response from France Trampoline
Hello, We sincerely apologize for the longer than normal shipping time. Indeed, at this time, we were still experiencing the consequences of the current crisis. Best regards, The France Trampoline Team
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David C.
Rating: 5 out of 5
following a purchase from 07/07/2020
Very good service
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Aline D.
Rating: 5 out of 5
following a purchase from 24/05/2020
Happy with my purchase
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Kamel K.
Rating: 5 out of 5
following a purchase from 06/07/2020
Very good site with very good quality products.
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Didier V.
Rating: 4 out of 5
following a purchase from 28/05/2020
Nothing to complain about. Compliant with the order
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Stephanie C.
Rating: 4 out of 5
following a purchase from 22/04/2020
Very long delivery
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Emilie V.
Rating: 5 out of 5
following a purchase from 08/07/2020
Excellent advice and very serious after-sales service
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Daniel E.
Rating: 5 out of 5
following a purchase from 11/06/2020
Courteous welcome, great responsiveness and efficiency in dealing with my problem. Delivery time respected. Nothing to say!!
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Jean-yves L.
Rating: 5 out of 5
following a purchase from 09/06/2020
Order placed easily and waiting for delivery
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Martin B.
Rating: 5 out of 5
following a purchase from 14/05/2020
Very good quality
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Aurélia D.
Rating: 5 out of 5
following a purchase from 11/05/2020
The product meets our expectations and the delivery was quite fast!
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Géraldine F.
Rating: 5 out of 5
following a purchase from 17/05/2020
Quick order, clear site.
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Olivier B.
Rating: 4 out of 5
following a purchase from 30/06/2020
4 stars, because just a size error in the jumping mat.. The second shipment was long..
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Francoise E.
Rating: 4 out of 5
following a purchase from 22/06/2020
Everything went well but I was unable to place my order online due to missing or incorrect passwords. I was therefore forced to order by phone
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Gerd Z.
Rating: 5 out of 5
following a purchase from 25/05/2020
Super trampoline!
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Alexilia B.
Rating: 5 out of 5
following a purchase from 29/05/2020
Following premature wear of the protective pad, the company was able to react quickly to our issue and sent us another one. Serious site, quality products despite our small issue, which was resolved quickly.
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Pauline M.
Rating: 4 out of 5
following a purchase from 04/07/2020
Very fast delivery, quality material
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Joseph V.
Rating: 5 out of 5
following a purchase from 15/05/2020
very good to recommend
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Fanny C.
Rating: 5 out of 5
following a purchase from 15/06/2020
I couldn't manage to order online. So I called your customer service. As always, the welcome is warm, the staff answers your questions, they are patient, courteous, and pleasant. In 10 years I have called 4 times and I recommend your products for their quality.
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Aline Q.
Rating: 4 out of 5
following a purchase from 22/05/2020
Good service even though we had to wait more than 2 months between ordering and receiving the trampoline. But the product is very satisfactory.
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