Customer reviews of France Trampoline

9,4 /10

Based on 22 075 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 3, 4 and 5 stars

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Jean S.

Published on 04/07/2020 à 20h34 following a purchase from 24/05/2020

Product conforms to expectations, perfect!

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Xavier L.

Published on 04/07/2020 à 19h40 following a purchase from 24/05/2020

No problem, fast and efficient.

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Isabelle F.

Published on 04/07/2020 à 19h26 following a purchase from 19/05/2020

Top.

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Marc Z.

Published on 04/07/2020 à 15h43 following a purchase from 19/05/2020

Fast and compliant delivery, beautiful quality product.

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Patricia M.

Published on 04/07/2020 à 14h27 following a purchase from 24/05/2020

Very satisfied with the received material quality/price.

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Olivia T.

Published on 04/07/2020 à 12h47 following a purchase from 23/04/2020

Respected the deadlines.

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Olivier P.

Published on 04/07/2020 à 12h36 following a purchase from 21/05/2020

Package delivered without problems and meets my expectations.

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Roger C.

Published on 04/07/2020 à 11h25 following a purchase from 22/05/2020

Fast delivery, quality material that gives full satisfaction in use. My grandchildren are delighted and so are we. I have already made recommendations to my friends who bought from you. Thank you.

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Sandrine G.

Published on 03/07/2020 à 18h40 following a purchase from 03/05/2020

The product is very well thought out. But the attachments are a bit long to put on and take off when a storm or strong wind approaches. We finally attached it only with the Velcro which is easier and quicker to remove!! My daughter won't enjoy it for long because she almost touches the middle bar.

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Christine S.

Published on 03/07/2020 à 17h38 following a purchase from 18/05/2020

The net does not go all the way around at the base while at the top at the stakes everything corresponds, unfortunately I cannot close the zipper all the way down.

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Alexis R.

Published on 03/07/2020 à 13h20 following a purchase from 16/05/2020

Quality product. Fast delivery.

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Michaël M.

Published on 03/07/2020 à 12h17 following a purchase from 26/04/2020

We are very satisfied.

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Marc D.

Published on 02/07/2020 à 20h18 following a purchase from 21/05/2020

Impeccable.

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Claire R.

Published on 02/07/2020 à 19h55 following a purchase from 06/05/2020

I was very satisfied with my order. I quickly found the trampoline cover I needed. It's a quality product. I was able to contact the seller during the lockdown. Thank you!

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Patricia R.

Published on 02/07/2020 à 19h47 following a purchase from 10/05/2020

Very good serious.

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Annette D.

Published on 02/07/2020 à 16h46 following a purchase from 15/05/2020

Satisfied with the order, although the trampoline is of another brand I was able to adapt the net.

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Gilles A.

Published on 02/07/2020 à 13h47 following a purchase from 24/04/2020

Top

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Jean Marc L.

Published on 02/07/2020 à 10h48 following a purchase from 21/05/2020

Zip line meets expectations.

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Catherine V.

Published on 02/07/2020 à 09h33 following a purchase from 21/05/2020

Perfect and fast order and delivery.

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Annette B.

Published on 02/07/2020 à 08h14 following a purchase from 19/05/2020

The order was processed and delivered quickly. Package and goods in perfect condition. Quality is right!

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Josiane S.

Published on 02/07/2020 à 08h12 following a purchase from 20/05/2020

Satisfied with my purchase.

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Duez M.

Published on 01/07/2020 à 21h37 following a purchase from 18/04/2020

Very comprehensive and efficient customer service. Very pleasant staff. Quality material... Nothing to complain about.

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Romain L.

Published on 01/07/2020 à 19h23 following a purchase from 21/05/2020

Good product.

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Sandra C.

Published on 01/07/2020 à 16h51 following a purchase from 20/04/2020

Order placed during the lockdown so a delivery delay was expected, 6 weeks after the order we were delivered. We would have appreciated having some information during this period, I even sent an email that went unanswered.

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Response from France Trampoline Published on 22/04/2020

Hello, thank you for your feedback which we take note of. Indeed, we regret not being able to inform each of our customers individually during this particular period of lockdown and then deconfinement that we have just gone through. Our resources themselves were limited during this period, making it impossible for us to inform each customer on a case-by-case basis about the expected delivery delays on orders. We apologize for this lack of information, but we are pleased to know that you received your package. We wish you very good times on your trampoline! The France Trampoline team.

Nicolas R.

Published on 01/07/2020 à 15h52 following a purchase from 20/05/2020

Good quality and product received quickly.

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Martine G.

Published on 01/07/2020 à 15h36 following a purchase from 11/04/2020

Excellent trampoline and perfect delivery

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Benoit L.

Published on 01/07/2020 à 14h47 following a purchase from 16/04/2020

Quality product! Arrived within reasonable time during confinement. They respond to every message I left them during the day!! Very happy to have ordered from them!! I highly recommend!! Thanks again to France trampoline!!

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Aurore M.

Published on 01/07/2020 à 13h14 following a purchase from 16/05/2020

Installation a bit difficult at the tensioners but excellent result and great purchase.

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Katrin K.

Published on 30/06/2020 à 17h50 following a purchase from 17/05/2020

Hello, always quick info, super nice staff and fast delivery! Very happy to do it again. Greetings from the south ***

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Jerome M.

Published on 30/06/2020 à 09h20 following a purchase from 04/05/2020

The product is compliant and of quality.. However, the delivery did not go as planned... no contact from the delivery person to define the delivery day.. being a merchant I had to call customer service twice to be sure about delivery details.. which is not very serious either but I had to organize myself on the spot... too bad

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Stéphanie M.

Published on 30/06/2020 à 08h25 following a purchase from 18/05/2020

Delivery too long

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Sophie D.

Published on 29/06/2020 à 15h57 following a purchase from 28/04/2020

Good phone listening that allowed me to find the part easily

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Philipp S.

Published on 29/06/2020 à 14h37 following a purchase from 18/05/2020

All good

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Gabi R.

Published on 29/06/2020 à 14h27 following a purchase from 27/04/2020

Very good customer service, every email was responded to immediately. The trampoline is very stable and well made. However, a German description would have been helpful.

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Sandrine T.

Published on 29/06/2020 à 13h56 following a purchase from 06/05/2020

High quality trampoline, received on time, nothing to do with those found in supermarkets like Decathlon. Not very easy to assemble but once installed everything is perfect.. I highly recommend France Trampoline.

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Beatriz U.

Published on 29/06/2020 à 13h17 following a purchase from 27/04/2020

Everything is very good. Thank you.

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Laurent M.

Published on 29/06/2020 à 13h14 following a purchase from 01/05/2020

Very happy with the trampoline, however the anchoring kit is of mediocre quality, especially the straps, one broke while tightening it by hand, I dare not imagine the day when the wind blows at over 100 km/h

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Steph A.

Published on 29/06/2020 à 11h17 following a purchase from 02/05/2020

We have had our trampoline for 10 years, we have bought several nets but the last one was not of the same quality as the previous ones, the attachments keep coming off, let's not talk about the edge of the trampoline. The first time we change it in 10 years which is quite good except that this one will not last 10 years for sure.... lower quality, we are disappointed with the accessories we have to repurchase, trampoline at this price...

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Response from France Trampoline Published on 03/05/2020

Hello, thank you for your comment which surprises us, as our customers are usually very satisfied with the quality of our products. We understand that you encountered difficulties in fixing the attachments at the bottom of the net that allow it to be secured to the trampoline frame: could you send us a photo of your installation so that we can ensure that there was no problem during assembly, or that you did not receive defective parts? Furthermore, regarding your protective cushion, the materials have evolved in recent years, the impression during installation may be different from your original cushion, however, we assure you that this new cushion will provide you with the same level of safety as the old one! Do not hesitate to contact us for any questions. The France Trampoline team

Nicolas W.

Published on 29/06/2020 à 09h45 following a purchase from 14/04/2020

Very good

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Sima B.

Published on 29/06/2020 à 09h22 following a purchase from 08/05/2020

Serious provider, fast and uncomplicated delivery! Great product!

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