Customer reviews of France Trampoline

9,4 /10

Based on 22 076 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 3, 4 and 5 stars

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Melanie M.

Published on 03/09/2018 à 15h14 following a purchase from 08/06/2018

Very good order tracking, with concern for customer follow-up over time. (Verification of the consistency of the ordered product with previous orders).

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Lembo J.

Published on 03/09/2018 à 14h39 following a purchase from 12/08/2018

Perfect. Quickly shipped quickly received. The children are delighted!

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Quentin J.

Published on 03/09/2018 à 13h32 following a purchase from 30/07/2018

The trampoline net received was not the one we ordered and we had to pay for the return of this net at our own expense in order to receive the correct one, which is unacceptable!

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Response from France Trampoline Published on 31/07/2018

Hello, and first of all thank you for taking the time to leave us a comment. As with all our customers ordering a spare part for their trampoline on our site, we tried to contact you twice before shipping the net you ordered, to ensure it would fit your structure. We left you a message in this regard, then an email, both of which went unanswered. Your order was therefore shipped with the jumping net you had chosen, but since it ultimately did not fit your trampoline, the return was indeed at your expense for the replacement of the net. We hope, despite these delivery inconveniences, that this new net will bring you complete satisfaction! We remain at your disposal, the France Trampoline team

Martine C.

Published on 03/09/2018 à 10h38 following a purchase from 05/08/2018

Product delivered meets my expectations and with a fast delivery time.

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M L.

Published on 03/09/2018 à 10h24 following a purchase from 10/08/2018

The product perfectly matches what we wanted

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Jean-claude C.

Published on 03/09/2018 à 09h38 following a purchase from 11/08/2018

Very good.

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Dominique B.

Published on 02/09/2018 à 17h32 following a purchase from 01/08/2018

very simple, serious in delivery

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Philippe J.

Published on 02/09/2018 à 12h16 following a purchase from 11/08/2018

Serious and very fast: 3 working days

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Harald B.

Published on 02/09/2018 à 08h59 following a purchase from 26/08/2018

Everything is perfect, would gladly do it again.

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Stéphanie R.

Published on 01/09/2018 à 16h10 following a purchase from 03/08/2018

I RECOMMEND FRANCE TRAMPOLINE

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Bernard F.

Published on 31/08/2018 à 21h20 following a purchase from 05/08/2018

Quick contact by phone, very good knowledge of the products and fast shipping by carrier and especially reliable products appreciated by my grandchildren!!! A quality after-sales service deserves 5 stars thank you France trampoline for this made in France product ***

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Pierre S.

Published on 31/08/2018 à 12h15 following a purchase from 10/08/2018

order and delivery compliant and fast

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Bouteiller T.

Published on 30/08/2018 à 19h25 following a purchase from 09/08/2018

Very precise technical information by phone. Fast delivery. Product of very high quality (Wow 430). Easy assembly, even alone! Happy children so satisfied parents!

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Romaric R.

Published on 30/08/2018 à 14h19 following a purchase from 07/08/2018

Quality trampoline that meets our expectations. Once assembled, the feeling of solidity and robustness is there. Time and use will confirm or not this very positive a priori. Easy assembly but the quality of the instructions could be improved regarding the attachment of the hooks of the protective band for the springs. Note that the video available online was made with different generations of attachment for this protective band

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Lionel G.

Published on 30/08/2018 à 10h22 following a purchase from 03/08/2018

short delay for receiving the order, impeccable telephone information service, sending a wrong item quickly corrected with customer service, I recommend this site

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Sabrina G.

Published on 29/08/2018 à 21h36 following a purchase from 07/08/2018

good service and good responsiveness

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An L.

Published on 29/08/2018 à 20h30 following a purchase from 06/08/2018

Very good advice on the phone before placing an order to change the trampoline net. A big thank you to the team

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Roger C.

Published on 29/08/2018 à 19h53 following a purchase from 06/08/2018

product compliant and delivered quickly

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Catherine B.

Published on 29/08/2018 à 19h33 following a purchase from 06/08/2018

Fast delivery on appointment. The trampoline seems solid and of quality; the assembly instructions are clear, the installation of the springs in particular requires strength but it can be done. My 4-year-old granddaughter is delighted! Satisfied with my choice.

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Sébastien R.

Published on 29/08/2018 à 17h22 following a purchase from 07/08/2018

Great! Very fast my package arrived well, I am really happy.

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Eloïse J.

Published on 29/08/2018 à 16h54 following a purchase from 06/08/2018

Apart from a last-minute change of delivery day, the deadlines were respected and the delivery person was very friendly! The product is absolutely perfect, meets my expectations, easy to install and my children love it!

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Fanny M.

Published on 29/08/2018 à 15h13 following a purchase from 02/08/2018

Trampoline of very good quality at a very reasonable price

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Philippe W.

Published on 29/08/2018 à 09h52 following a purchase from 08/08/2018

good service

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Marie Claire M.

Published on 28/08/2018 à 17h11 following a purchase from 05/08/2018

Too bad the product met expectations only issue delivery longer than expected, and since we were on vacation we could hardly enjoy the trampoline that the grandparents had bought

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Response from France Trampoline Published on 09/08/2018

Hello, Thank you for your comment. Although the delivery of your trampoline did take place within 5 working days after shipment as announced on the site, we are sorry that this delay did not bring you complete satisfaction and understand your disappointment at not being able to enjoy your trampoline as planned. We apologize for this inconvenience and remain at your disposal for any questions. The France Trampoline team

Silvia O.

Published on 28/08/2018 à 16h38 following a purchase from 05/08/2018

Good product and very efficient shipping service

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Jean C.

Published on 28/08/2018 à 15h41 following a purchase from 05/08/2018

very good service I recommend for the seriousness: phone call before order confirmation.

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Christian R.

Published on 28/08/2018 à 15h35 following a purchase from 07/08/2018

Perfect

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Nathalie B.

Published on 28/08/2018 à 14h55 following a purchase from 25/07/2018

Meh, At the time of my order, the basketball hoop offered as a gift did not get validated. I had an online advisor just after who told me she would add it to the delivery pallet, but that was not done. It's a bit meh.

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Helene V.

Published on 28/08/2018 à 13h10 following a purchase from 23/07/2018

Very well guided in my choice by phone.

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Aurelie H.

Published on 28/08/2018 à 12h23 following a purchase from 05/08/2018

Easy order, a lot of details on the product characteristics on the website. Free and very fast delivery by carrier. Upon receipt: very nice product.

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Thomas L.

Published on 28/08/2018 à 10h24 following a purchase from 21/08/2018

Great, fast service....class, we are very satisfied with the quality of the jumping mat.

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Guénia B.

Published on 28/08/2018 à 10h21 following a purchase from 30/07/2018

Fast delivery and good product. The delivery by the carrier was tedious, I do not recommend DPD. Then the product is okay, except that for a 80 spring jump mat ordered, the one we received has 81 rings!! this is not very disturbing in itself, but it creates a wrinkled area at that spot. Not very aesthetic. I order from France trampoline to be sure of the quality, but I see that low-cost is present everywhere. Too bad

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Eddy B.

Published on 27/08/2018 à 17h33 following a purchase from 06/08/2018

Top material, delivery with appointment without any problem. I recommend

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Angelique R.

Published on 27/08/2018 à 16h25 following a purchase from 04/08/2018

Very happy

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Patricia S.

Published on 27/08/2018 à 15h39 following a purchase from 01/08/2018

the requested service was perfectly provided

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Thomas S.

Published on 27/08/2018 à 11h11 following a purchase from 06/08/2018

Good assembly guide however requires strength for assembly. Dismantling may also have some difficulties. Lacks a description of the assembly of the cover.

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Aline L.

Published on 27/08/2018 à 10h40 following a purchase from 06/08/2018

Very good product

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Pauline F.

Published on 27/08/2018 à 09h45 following a purchase from 04/08/2018

Very good product but difficult to assemble

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Olivier R.

Published on 27/08/2018 à 08h16 following a purchase from 29/07/2018

Correct packaging and easy assembly provided there are 2 adults. Sturdy material, good safety. Be sure to have a protective cover in case of discontinuity of use (leaf accumulation).

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Eric F.

Published on 26/08/2018 à 20h35 following a purchase from 21/06/2018

Contact and service by phone very satisfactory. Well guided following an online order error, corrected directly.

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