Customer reviews of France Trampoline

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Carabeuf H.

Rating: 4 out of 5

Published on 19/07/2018 à 20h49 following a purchase from 11/06/2018

A bit of a long wait because the product was out of stock

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Christine T.

Rating: 4 out of 5

Published on 19/07/2018 à 20h22 following a purchase from 19/06/2018

Perfect! Well received the bundle of samples presented on your site. But I had requested (in the small comment box) an additional sample (if possible) of the smallest net (mesh 6.5x7mm) existing on your site and my client is interested in that mesh. No response on this subject in your letter accompanying the package!?

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Response from France Trampoline Published on 22/06/2018

Hello, The smallest mesh offered on our site is indeed the 13x13mm, included in the sample of nets that was sent to you. Unfortunately, we do not offer a net in 6.5x7mm. We remain at your disposal for any questions, The France Trampoline team

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Frédéric L.

Rating: 5 out of 5

Published on 19/07/2018 à 20h21 following a purchase from 27/06/2018

Very well designed site. Excellent responsiveness of customer service. Equipment conforms and of good quality. Too bad the delivery person did not respect the agreed schedule, forcing us to take half a day off for nothing, then the following week we had to have someone come to receive the package because the delivery scheduled after 4:00 PM took place in the morning. We are very happy with our trampoline. Thank you

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Laurent M.

Rating: 4 out of 5

Published on 19/07/2018 à 18h47 following a purchase from 28/06/2018

Delivery on time, impeccable. Good quality trampoline I am very satisfied. Only small downside, the assembly manual lacks details such as the exact position to put the protective net and for example it is not indicated that you need to put 2 fixings per pole for the protective net. There are also no markers to know which spring to attach to which hook. With some logic, you can still manage.

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Anne L.

Rating: 5 out of 5

Published on 19/07/2018 à 17h15 following a purchase from 25/06/2018

Good.

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Marie K.

Rating: 5 out of 5

Published on 19/07/2018 à 16h56 following a purchase from 27/06/2018

Very happy with your service, I recommend it to those around me

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Maryline M.

Rating: 4 out of 5

Published on 19/07/2018 à 15h46 following a purchase from 27/06/2018

Good product

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Hervé G.

Rating: 5 out of 5

Published on 19/07/2018 à 13h10 following a purchase from 27/06/2018

Fast and careful delivery. I was even contacted by phone just after the order to confirm if I had chosen the right items based on the measurements of my current trampoline.

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Paul G.

Rating: 5 out of 5

Published on 19/07/2018 à 12h59 following a purchase from 26/06/2018

Fast and efficient! The order arrived in perfect condition at the expected date and time!

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Virginie D.

Rating: 5 out of 5

Published on 19/07/2018 à 12h54 following a purchase from 28/06/2018

Excellent quality trampoline, beautiful finishes!

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Jeremie P.

Rating: 4 out of 5

Published on 19/07/2018 à 10h45 following a purchase from 28/06/2018

Perfect product corresponding to our order Good quality, just missing an additional tensioner, allowing to put one on each side to stretch it properly

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Stéphanie C.

Rating: 5 out of 5

Published on 19/07/2018 à 08h49 following a purchase from 26/06/2018

I am very satisfied with my order. I needed spare parts to repair my trampoline damaged during bad weather and I was perfectly advised to repair it as best as possible and at the lowest cost. The parts arrived within the expected timeframe.

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Fernando M.

Rating: 5 out of 5

Published on 18/07/2018 à 21h31 following a purchase from 26/06/2018

The instructions for assembling the circular structure where the springs are attached are incorrect: it says that the T-tube is assembled at the narrowest part, but it should be done at the wide part because otherwise, it is not possible to assemble the horizontal tubes.

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Benoit M.

Rating: 5 out of 5

Published on 18/07/2018 à 21h15 following a purchase from 27/06/2018

Site sometimes a bit difficult to find the product sought (the pack did not 'appear' using the search engine, or navigating through the tree, I don't remember) Otherwise everything perfect: fast and compliant delivery, clear manual, easy assembly and satisfactory product, without any unpleasant surprises. I recommend

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Karine F.

Rating: 5 out of 5

Published on 18/07/2018 à 14h22 following a purchase from 23/06/2018

Impeccable delivery service...trampoline that exudes quality.

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Daniel J.

Rating: 5 out of 5

Published on 18/07/2018 à 13h43 following a purchase from 26/06/2018

Perfect, very responsive, fast, friendly. Thank you

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Christophe D.

Rating: 5 out of 5

Published on 18/07/2018 à 13h28 following a purchase from 26/06/2018

Quality trampoline, easy to install

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Vincent Ou Alexandra C.

Rating: 5 out of 5

Published on 18/07/2018 à 12h35 following a purchase from 27/06/2018

Very good quality products, delivered on time, I recommend

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Rachel H.

Rating: 5 out of 5

Published on 18/07/2018 à 11h36 following a purchase from 26/06/2018

Received product conforms to the one ordered. Fast delivery. Efficient customer service.

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Angelo S.

Rating: 5 out of 5

Published on 18/07/2018 à 10h29 following a purchase from 27/06/2018

I purchased a trampoline in July 2017. We found a defect in the elastic sheet in June 2018, which we immediately reported. In an equally immediate, kind, and cordial manner, a replacement sheet was sent to me. Excellent and very serious company, absolutely to be recommended.

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Sylvie S.

Rating: 5 out of 5

Published on 18/07/2018 à 10h14 following a purchase from 27/06/2018

Delivery right on time and when I had a question about the assembly, I was answered very well!!! Bravo!

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Steven S.

Rating: 5 out of 5

Published on 18/07/2018 à 09h41 following a purchase from 27/06/2018

Everything went very very well

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Kozera H.

Rating: 5 out of 5

Published on 18/07/2018 à 09h14 following a purchase from 27/06/2018

I ordered a trampoline for my 2 boys aged 4 and 7, they love it. I find it to be of good quality and the children are safe (net, easy to use closure).

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Michael R.

Rating: 5 out of 5

Published on 18/07/2018 à 09h13 following a purchase from 27/06/2018

Good product

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Frederic C.

Rating: 5 out of 5

Published on 18/07/2018 à 09h12 following a purchase from 27/06/2018

Nothing to say, delivered in 48 hours, and good explanatory manual. The 460 is long to install, but what space! It seems to be sturdy, we'll see over time... Very satisfied!

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Yann S.

Rating: 5 out of 5

Published on 18/07/2018 à 08h27 following a purchase from 27/06/2018

Conforms

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Jean-francois D.

Rating: 5 out of 5

Published on 17/07/2018 à 16h48 following a purchase from 20/06/2018

Very good welcome and very good responsiveness.

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Cedric V.

Rating: 4 out of 5

Published on 17/07/2018 à 15h39 following a purchase from 27/06/2018

Product conforms to my expectations....not easy to adjust in height despite the fairly explanatory manual. ...the children are having a great time and that's the main thing!

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Christophe M.

Rating: 4 out of 5

Published on 17/07/2018 à 15h39 following a purchase from 23/06/2018

Good product. The assembly instructions could be improved.

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Daniel M.

Rating: 5 out of 5

Published on 17/07/2018 à 15h14 following a purchase from 26/06/2018

GOOD

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Arnaud C.

Rating: 5 out of 5

Published on 17/07/2018 à 14h56 following a purchase from 25/06/2018

Very good purchase, very fast delivery

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Diana G.

Rating: 5 out of 5

Published on 17/07/2018 à 14h12 following a purchase from 09/07/2018

Top service, and the jumping mat is great. Would gladly do it again.

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Francois A.

Rating: 5 out of 5

Published on 17/07/2018 à 11h13 following a purchase from 24/06/2018

I never leave reviews but here, I was very pleasantly surprised, because for the purchase of a part costing around *** euros, they took the time to call me to confirm that the part would fit my trampoline, I found that very professional and very commercial, and indeed, I received the part as requested, congratulations anyway.

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Frédéric G.

Rating: 4 out of 5

Published on 17/07/2018 à 10h31 following a purchase from 26/06/2018

-

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Muriel K.

Rating: 4 out of 5

Published on 17/07/2018 à 09h45 following a purchase from 24/06/2018

Very fast order tracking and reception. I recommend.

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Thierry J.

Rating: 5 out of 5

Published on 16/07/2018 à 20h50 following a purchase from 21/06/2018

Good listening, simple, clear, quick response,

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Rachel I.

Rating: 5 out of 5

Published on 16/07/2018 à 18h26 following a purchase from 25/06/2018

Very good service and very good adapted product. We appreciated that the company called us to verify that the order was correct before validating it.

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Yann P.

Rating: 5 out of 5

Published on 16/07/2018 à 17h35 following a purchase from 23/06/2018

Purchase of a net for trampoline, the old one was quite worn out! Happy to find the necessary parts without any problem and also to benefit from the latest innovations. Perfect

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Gérard T.

Rating: 5 out of 5

Published on 16/07/2018 à 11h58 following a purchase from 22/06/2018

Well-organized site, fluid menus, well-thought-out window transitions. Order placed without any problem, the 3D secure gives confidence. Impeccable order tracking with details on the delivered package, fast delivery. Efficient transport provider, the call platform to confirm delivery is in France and their response is immediate. You can feel a real desire to offer quality service from start to finish. Bravo.

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Michel P.

Rating: 5 out of 5

Published on 16/07/2018 à 10h12 following a purchase from 22/06/2018

Very good

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