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J
Rating: 5 out of 5
Hello, thank you very much to *** for her quality of welcome, her listening and her advice. *** is a very great professional. Thank you thank you very much ***.
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Customer reviews of France Trampoline
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9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 1, 2, 3, 4 and 5 stars
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Rating: 4 out of 5
The protective foams for installing the net were missing. The old ones were damaged. We thought there would be some provided with the net.
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C
Rating: 5 out of 5
Perfect, fast delivery / product conforms and of good quality
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C
Rating: 5 out of 5
Quality materials, the climbing dome delights my children. Good communication from customer service, which was also responsive when an issue arose.
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F
Rating: 5 out of 5
Very good service, thank you
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C
Rating: 5 out of 5
Perfect for technical advice and delivery time
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M
Rating: 5 out of 5
Fast, uncomplicated, good quality
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N
Rating: 3 out of 5
This is the second trampoline we have purchased and the quality has really decreased (smaller and thinner tubes, net and jumping mat of lower quality)
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Response from France Trampoline
Hello, thank you for your message. We understand your disappointment and wish to provide you with some explanations. Indeed, as you mentioned, about ten years ago, our ranges of trampolines were different. The Jump'Up has become our mid-range. This explains why you noticed a difference in quality. To find a level of quality similar to that of your first purchase, you should look at the Boost'Up range. This range represents our current high-end offer and is designed to provide durability and performance similar to that of your initial trampoline. Best regards, The France Trampoline team
G
Rating: 3 out of 5
The quality of the goods is good, but I find the price a bit high and the delivery time was also a bit long. Unfortunately, there are no spare parts from the manufacturer for our trampoline from Kesser.
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Response from France Trampoline
Good morning, thank you very much for your feedback. We are sorry to hear that you are not completely satisfied. If you do not like the product, you can return it to us and we will refund you the purchase price. We also apologize for the delivery time, which apparently seemed long to you. After a review, however, your order was delivered within 4 days, which corresponds to the announced delivery time of 2-5 working days from the shipping date. Thank you for your patience. Best regards, The France Trampoline Team
M
Rating: 5 out of 5
My trampoline was damaged by the wind. A gentleman from customer service kindly sent me a quote by email for each part corresponding to my trampoline.
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S
Rating: 5 out of 5
Fast delivery
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J
Rating: 5 out of 5
Everything I needed for my 5-year-old 3m diameter trampoline, I got from you and I am very satisfied with it. The price was also reasonable, a bit more expensive, but the quality was better than in the original condition. Thank you
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P
Rating: 5 out of 5
Very good quality materials and very easy to assemble...
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C
Rating: 5 out of 5
We needed a new trampoline jumping mat and a few new springs. The quality of the trampoline mat is very good! Springs fit. The springs were lost during transport. We received replacements without any issues a few days later. We are very satisfied!
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F
Rating: 5 out of 5
Everything is perfect, from the welcome to the product and the delivery.
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F
Rating: 4 out of 5
Very good delivery
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R
Rating: 5 out of 5
PRO
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S
Rating: 5 out of 5
very good
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B
Rating: 5 out of 5
Very easy to find spare parts on your site. Very good quality product, fast delivery. Thank you
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H
Rating: 5 out of 5
Would gladly do it again
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A
Rating: 5 out of 5
Satisfied.
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A
Rating: 5 out of 5
Very reliable site, very good value for money, excellent order tracking and careful carrier
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J
Rating: 5 out of 5
Perfect
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X
Rating: 4 out of 5
Very good French material, to see over time, but difficult assembly!
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E
Rating: 5 out of 5
Fast delivery and good quality trampoline suitable for our two-year-old son.
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S
Rating: 5 out of 5
Nothing to say, delivery was fast, and the product really matches my trampoline. I keep this site in my favorites, as it is the only place where I found my happiness.
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F
Rating: 5 out of 5
Top service and very responsive customer service
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J
Rating: 5 out of 5
SUPER PROFESSIONALS, A 10.
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C
Rating: 5 out of 5
Serious site, quality material. I had purchased a Jump up 360 trampoline that withstood several storms without moving except for one (>180km). I found the listening and necessary help from a technician for changing damaged parts. Quick order, compliant receipt, trampoline ready to welcome the little children who are having fun.
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X
Rating: 5 out of 5
Thank you for your help, order faithful to the description. Perfect, I wish you a good day.
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F
Rating: 5 out of 5
Perfect, a company more than serious
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V
Rating: 5 out of 5
Perfect
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T
Rating: 5 out of 5
Everything went smoothly
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M
Rating: 5 out of 5
the bed is great, you can tell it is of very high quality, our children are playing on it all day. Last weekend we had a party and the 13 kids didn't stop playing with it, it was a total success
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C
Rating: 5 out of 5
Easy to assemble, good product, to see in the long run
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M
Rating: 4 out of 5
Ordering was simple, uncomplicated. The delivery was prompt.
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A
Rating: 5 out of 5
Quality and customer service are perfect!
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L
Rating: 5 out of 5
Very good trampoline, my son is thrilled. However, for assembly, we were 4 and that's very good because 2 people is too tight. But for now we are happy, we'll see over time!
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J
Rating: 5 out of 5
Very serious company with professional staff.
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C
Rating: 5 out of 5
Impeccable
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