Customer reviews of France Trampoline

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Arnaud S.

Rating: 4 out of 5

Published on 17/04/2014 à 12h44 following a purchase from 23/01/2014

Very fast delivery. Items as described. Good product descriptions on the site.

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Christian A.

Rating: 5 out of 5

Published on 17/04/2014 à 10h40 following a purchase from 16/01/2014

Just a few words: very satisfied. Thank you for the speed.

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Roberto A.

Rating: 5 out of 5

Published on 17/04/2014 à 08h54 following a purchase from 06/02/2014

Very serious company - great professionalism - quick and efficient after-sales service - Bravo for all these very positive points!

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Donny A.

Rating: 4 out of 5

Published on 16/04/2014 à 21h54 following a purchase from 12/02/2014

Good product with fast and serious delivery.

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Laure D.

Rating: 4 out of 5

Published on 16/04/2014 à 18h59 following a purchase from 19/02/2014

I am very satisfied with the delivery time, trampoline ordered on Thursday evening, delivered on Wednesday morning. I give 4 stars because during assembly, we had a crushed tube which hindered us in assembling the structure. Fortunately, with a few hammer blows, we were able to fit the two pieces together... I will leave another review in a few months to assess the sturdiness against the weather (spring protection cover, net, faded color or not, etc...)

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Quentin D.

Rating: 5 out of 5

Published on 16/04/2014 à 18h20 following a purchase from 12/03/2014

After-sales service (order of spare parts) perfect!!!

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Nadége D.

Rating: 4 out of 5

Published on 16/04/2014 à 17h48 following a purchase from 12/02/2014

Simple to order and fast for delivery.

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Francois P.

Rating: 4 out of 5

Published on 16/04/2014 à 14h22 following a purchase from 05/03/2014

Delivery time not always well respected.

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Anne S.

Rating: 5 out of 5

Published on 16/04/2014 à 12h59 following a purchase from 05/02/2014

Very good telephone advice to guide the choice of trampoline. Well-organized delivery.

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Denis G.

Rating: 5 out of 5

Published on 16/04/2014 à 12h58 following a purchase from 12/03/2014

The delivery was very fast and the product is really as described. This trampoline seems very sturdy and my children can't get enough of it.

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Jerome C.

Rating: 4 out of 5

Published on 16/04/2014 à 10h10 following a purchase from 05/02/2014

Order without problems. Delivery as agreed. The only downside was that an optional item included in the pack was not received, and we did not get a response from France Trampoline.

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Response from France Trampoline Published on 07/02/2014

Hello, after checking your order, it was the anchoring kit that was offered with your order as mentioned in your cart, your order confirmation, and your invoice. That is why the trampofoot was not included with your pack. The France Trampoline team.

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Pascal R.

Rating: 4 out of 5

Published on 15/04/2014 à 21h52 following a purchase from 18/02/2014

Order very well handled, but assembly poorly explained and hook for net already 2 broken, too bad

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Response from France Trampoline Published on 19/02/2014

Hello, We have seen your comment and we will send you hooks so that you can replace the broken ones. Do not hesitate to contact us if you have any issues with the assembly. We are available all week and there are videos on our YouTube channel just in case. We renew our apologies and remain at your disposal. The France Trampoline team.

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Annie M.

Rating: 5 out of 5

Published on 15/04/2014 à 19h52 following a purchase from 25/02/2014

Delighted with my purchase on France trampoline. very good purchase, the whole family appreciates it, I recommend this site, fast delivery with appointment scheduling. trampoline super, pure happiness! well done

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Jean-françois R.

Rating: 5 out of 5

Published on 15/04/2014 à 18h26 following a purchase from 11/02/2014

Friendly telephone contact, very quick response. Fast shipping as well!! Perfect!!

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Jose Luis C.

Rating: 5 out of 5

Published on 15/04/2014 à 17h19 following a purchase from 04/02/2014

The acquired material is of very good quality and safe. The delivery of the product was quick. I would recommend it.

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Stephane A.

Rating: 4 out of 5

Published on 15/04/2014 à 14h35 following a purchase from 04/03/2014

Delivery time not respected.

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Response from France Trampoline Published on 06/03/2014

Hello, we acknowledge receipt of your comment. Indeed, the delivery took a bit longer than expected after verification. The carrier waited for your return after several voicemails for 3 days to confirm the delivery day. Without your agreement, the carrier will not deliver to you like that, and fortunately so. We remain at your disposal for any further information. The France Trampoline team.

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Karine J.

Rating: 5 out of 5

Published on 15/04/2014 à 14h21 following a purchase from 31/12/2013

Very good. No assembly difficulties. Clear and well-illustrated instructions (with the caveat of a page inversion between the French and Italian manuals...)

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Caroline R.

Rating: 5 out of 5

Published on 15/04/2014 à 13h13 following a purchase from 11/03/2014

Deadlines perfectly respected. Material very well packaged. Excellent quality product and easy assembly.

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Jérôme L.

Rating: 4 out of 5

Published on 15/04/2014 à 12h51 following a purchase from 18/02/2014

very good relationship with France Trampoline, very responsive to requests for information.

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Benoit B.

Rating: 4 out of 5

Published on 15/04/2014 à 12h28 following a purchase from 07/01/2014

quality material delivered on time; perfect. The instructions, however, are not easy to understand (not very detailed)

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Sophie C.

Rating: 5 out of 5

Published on 15/04/2014 à 12h26 following a purchase from 28/01/2014

They advise you on products based on your needs. They will contact you again during the day. The phone reception when taking the order is very clear, good and efficient. Delivery times are respected.

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Marc M.

Rating: 4 out of 5

Published on 15/04/2014 à 11h28 following a purchase from 11/02/2014

Quality product, delivered within a reasonable time.

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Michel G.

Rating: 5 out of 5

Published on 15/04/2014 à 11h24 following a purchase from 11/02/2014

I appreciated: - up-to-date website - respect for announced deadlines - receipt of packages in very good condition - no unpleasant surprises during installation - friendliness and professionalism of the contacted people - speed of responses (email/phone)

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Gilles B.

Rating: 5 out of 5

Published on 15/04/2014 à 10h45 following a purchase from 21/01/2014

First of all, very fast delivery. Assembly was not that complicated, my children aged 17, 16, and 13 installed it. Since then, I have had a hard time getting the "little ones" out of this new playground. I can only give compliments. Very very good product and very good service.

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Alberto H.

Rating: 4 out of 5

Published on 15/04/2014 à 08h48 following a purchase from 07/01/2014

Quick response to my inquiries, quick management of my order. Positive evaluation.

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Julien Marion D.

Rating: 5 out of 5

Published on 14/04/2014 à 18h28 following a purchase from 03/03/2014

Functional website, good presentation of products. Quick and very serious order processing, product delivered in 3 days. Reception as expected, packaging in perfect condition. Simple assembly, product of excellent quality. In practice, our trampoline is a delight for both big and small and the quality of manufacturing shows every day!

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Laetitia O.

Rating: 5 out of 5

Published on 14/04/2014 à 15h46 following a purchase from 06/01/2014

Service corresponding to our order, delivered very quickly. The assembly is relatively simple and the product seems solid. Only downside: a wider closing flap should be provided so that it does not have to be pulled to be velcroed.

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Flahaut L.

Rating: 5 out of 5

Published on 14/04/2014 à 15h14 following a purchase from 06/01/2014

Delivered on time without any problems. Quality product that brings joy to the children every day since the assembly of the trampoline.

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Danielle B.

Rating: 5 out of 5

Published on 14/04/2014 à 13h16 following a purchase from 27/01/2014

nothing to complain about impeccable service.

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Annie C.

Rating: 5 out of 5

Published on 14/04/2014 à 12h50 following a purchase from 20/01/2014

very good

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Gérard L.

Rating: 5 out of 5

Published on 14/04/2014 à 12h44 following a purchase from 27/01/2014

No major issues everything went well and the device is operational. And it seems to be of good quality.

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Karine G.

Rating: 5 out of 5

Published on 14/04/2014 à 12h41 following a purchase from 24/02/2014

nothing to say

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Isabelle H.

Rating: 4 out of 5

Published on 14/04/2014 à 11h11 following a purchase from 03/02/2014

fast shipping, the mat fits perfectly thank you

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Marina B.

Rating: 5 out of 5

Published on 14/04/2014 à 08h28 following a purchase from 13/01/2014

Trusted provider

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Claude T.

Rating: 5 out of 5

Published on 13/04/2014 à 19h35 following a purchase from 09/02/2014

fast delivery, very good quality, the children are delighted I recommend to everyone

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Louis M.

Rating: 5 out of 5

Published on 13/04/2014 à 19h23 following a purchase from 26/01/2014

Perfect!

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Franck M.

Rating: 4 out of 5

Published on 13/04/2014 à 13h58 following a purchase from 05/01/2014

Just one small downside... It's your assembly instructions that need to be more explicit. Otherwise, for the rest, nothing to complain about: quality of the material, delivery times...

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Cécile G.

Rating: 5 out of 5

Published on 13/04/2014 à 08h32 following a purchase from 12/01/2014

SUPER PRODUCT IN EVERY WAY AS WE EXPECTED

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Sophie G.

Rating: 5 out of 5

Published on 13/04/2014 à 08h15 following a purchase from 23/02/2014

PERFECT. Very fast delivery (order on Monday at 6 PM, delivery on Friday at 3 PM). Complete assembly took 3 hours for two people. Trampoline of very good quality. The children are delighted.

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Helene F.

Rating: 5 out of 5

Published on 12/04/2014 à 21h40 following a purchase from 01/03/2014

Listening and setting up the services are very good

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