Customer reviews of France Trampoline

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Gerard M.

Rating: 5 out of 5

Published on 16/01/2014 à 09h15 following a purchase from 28/11/2013

very satisfied, fast delivery, and appreciated order control

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Noelle C.

Rating: 5 out of 5

Published on 15/01/2014 à 22h44 following a purchase from 16/10/2013

very satisfied, the trampoline seems to be of very good quality, the safety net is really sturdy!

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Catherine C.

Rating: 5 out of 5

Published on 14/01/2014 à 21h29 following a purchase from 08/10/2013

Very good

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Jean Hugues P.

Rating: 5 out of 5

Published on 14/01/2014 à 10h23 following a purchase from 19/11/2013

Excellent. 😊😊😊😊😊

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Isabelle O.

Rating: 5 out of 5

Published on 13/01/2014 à 22h44 following a purchase from 30/09/2013

Great product, the kids are thrilled. Very fast delivery

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Christèle H.

Rating: 5 out of 5

Published on 13/01/2014 à 21h44 following a purchase from 25/11/2013

Excellent trampoline. Excellent customer service.

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Damien C.

Rating: 5 out of 5

Published on 13/01/2014 à 12h24 following a purchase from 09/12/2013

Responsive customer service at sale and delivery on time.

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Gérard T.

Rating: 5 out of 5

Published on 13/01/2014 à 11h41 following a purchase from 07/10/2013

Very quick response to replace a damaged protective cover.

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Eva P.

Rating: 4 out of 5

Published on 12/01/2014 à 20h37 following a purchase from 06/10/2013

We really liked the personalized treatment. Ms. Leyre was very kind in resolving doubts at all times, and we are happy with the service provided. The quality of the product is good, and we are satisfied with the purchase. We would recommend the store to others who want to buy a trampoline. If in the future we need to buy something else, we will surely buy here again.

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Patricia D.

Rating: 5 out of 5

Published on 12/01/2014 à 14h54 following a purchase from 10/11/2013

Excellent welcome and advice, very serious company. Perfect delivery, nothing to complain about

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Jean Noel Et Nathalie B.

Rating: 4 out of 5

Published on 12/01/2014 à 14h47 following a purchase from 03/11/2013

Everything went well. Delivery on time and product matching our expectations

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Pau M.

Rating: 5 out of 5

Published on 10/01/2014 à 20h29 following a purchase from 27/09/2013

Everything correct, delivery on the agreed date, quality material.

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Miguel C.

Rating: 5 out of 5

Published on 10/01/2014 à 14h53 following a purchase from 22/11/2013

That it could be assembled and disassembled more easily.

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Herve C.

Rating: 4 out of 5

Published on 10/01/2014 à 14h37 following a purchase from 27/09/2013

Good advice, trampoline well packaged for transport, waiting to assemble it

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Luc F.

Rating: 5 out of 5

Published on 10/01/2014 à 13h54 following a purchase from 25/10/2013

Good communication - quickly delivered - easy and quick to assemble - good quality... the children are delighted!

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Dominique M.

Rating: 4 out of 5

Published on 10/01/2014 à 09h46 following a purchase from 25/10/2013

Appropriate package, friendly delivery person but delivery was delayed by 24 hours without warning and without agreement. No missing parts, very easy assembly, very good use.

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Arnoul D.

Rating: 5 out of 5

Published on 10/01/2014 à 09h41 following a purchase from 15/11/2013

Very good service, fast delivery, impeccable condition of the boxes, the delivery person even helped me carry all the boxes one by one to get them into the house. Thank you!

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Didier P.

Rating: 5 out of 5

Published on 09/01/2014 à 21h59 following a purchase from 31/10/2013

Excellent product. The children are delighted. Fast and efficient delivery.

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Daniel B.

Rating: 4 out of 5

Published on 09/01/2014 à 20h15 following a purchase from 03/10/2013

Just a small observation, during the installation of our trampoline, 3 screw caps were missing.

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Response from France Trampoline Published on 03/10/2013

Hello, We are sending you the missing parts today by post. We apologize for the inconvenience. We remain at your disposal, of course. The France Trampoline team.

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Sara P.

Rating: 5 out of 5

Published on 09/01/2014 à 10h13 following a purchase from 03/10/2013

The trampoline is new so everything works very well now. The only thing that worries us is its deterioration over time.

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Response from France Trampoline Published on 05/10/2013

Thank you for your comment. And don't worry about possible deterioration over time, as we have all the necessary spare parts for our trampolines available if you ever need them. Best regards, The Jump'in Spain team

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Veronique B.

Rating: 5 out of 5

Published on 09/01/2014 à 09h20 following a purchase from 03/10/2013

Very good telephone information. Quick and efficient handling. Fast shipping, very good product corresponding to the description made. However, problems related to the carrier.

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Response from France Trampoline Published on 04/10/2013

Hello, We apologize for the issues encountered with the delivery person. He delivered without making an appointment as you were delivering to a company. The delivery note does not carry any reservations. Of course, do not hesitate to contact us if you have any comments to improve this service and/or questions about the product. The France Trampoline team.

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Gaëlle K.

Rating: 5 out of 5

Published on 07/01/2014 à 21h19 following a purchase from 05/11/2013

At first glance, very good quality/price ratio. Assembly is quite easy. Good order tracking, good delivery service. So far, all positive!

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Ana Isabel G.

Rating: 4 out of 5

Published on 07/01/2014 à 18h27 following a purchase from 26/11/2013

I am very satisfied with the product and the service provided. The delivery was very fast and the customer service was very attentive in providing information. I have already recommended your product to friends and acquaintances. I am sure that in the future there will be more orders from Portugal.

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Response from France Trampoline Published on 27/11/2013

EXCELLENT FRIENDLINESS, EXCELLENT SERVICE, EXCELLENT PRODUCT

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Théophane C.

Rating: 5 out of 5

Published on 07/01/2014 à 10h47 following a purchase from 15/10/2013

Perfect. Good quality product. Fast delivery.

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Sebastien L.

Rating: 5 out of 5

Published on 06/01/2014 à 20h19 following a purchase from 02/12/2013

Very professional in taking the order and delivery! The trampoline will stay in the boxes for a few more weeks, so it's too early to judge the product.

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Roselyne C.

Rating: 5 out of 5

Published on 06/01/2014 à 18h30 following a purchase from 21/10/2013

Very good

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Celine F.

Rating: 5 out of 5

Published on 06/01/2014 à 17h34 following a purchase from 07/10/2013

So far, there are zero defects... we had a problem with the previous order (deadline not respected) but it was handled with a lot of professionalism.

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Response from France Trampoline Published on 10/10/2013

Hello, We thank you for your comments. We try to react as quickly as possible and in the best possible way for our customers. The France Trampoline team.

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Marc R.

Rating: 5 out of 5

Published on 06/01/2014 à 15h22 following a purchase from 21/10/2013

A high-quality trampoline for guaranteed enjoyment. A customer service that is very prompt to respond and very reactive. Appreciable payment methods. A suitable quality/price ratio. In short, a purchase to recommend!

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Christine E.

Rating: 4 out of 5

Published on 06/01/2014 à 14h42 following a purchase from 21/10/2013

Quick and quality phone contact, same for delivery.

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Olivier S.

Rating: 5 out of 5

Published on 06/01/2014 à 12h54 following a purchase from 23/09/2013

Excellent

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Jean Pierre J.

Rating: 5 out of 5

Published on 06/01/2014 à 10h22 following a purchase from 28/10/2013

The small hiccup with the delivery, rather linked to the carrier and the holiday season, was quickly rectified at no extra cost. Nothing to complain about the quality of the material and the ease of assembly. My young son, who has several years of experience with trampolines, is delighted.

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Jean Marie R.

Rating: 4 out of 5

Published on 05/01/2014 à 14h39 following a purchase from 17/11/2013

Fast, no problem.

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Mme P.

Rating: 5 out of 5

Published on 04/01/2014 à 20h34 following a purchase from 16/11/2013

Very good product, we'll see now how it ages over time.

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Pilar L.

Rating: 5 out of 5

Published on 04/01/2014 à 16h37 following a purchase from 16/11/2013

Very satisfied with your service. The trampoline arrived a few days after the order, and especially before Christmas.

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Danielle B.

Rating: 5 out of 5

Published on 03/01/2014 à 18h16 following a purchase from 18/10/2013

Excellent service, delivered on time, top-notch delivery person, very patient and pleasant. House to recommend.

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Simona G.

Rating: 5 out of 5

Published on 02/01/2014 à 22h32 following a purchase from 21/11/2013

Effective and fast. Delivery commitments respected. Reliable material.

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Arnaud J.

Rating: 4 out of 5

Published on 02/01/2014 à 21h29 following a purchase from 19/09/2013

good trampoline but assembly instructions not effective

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Sandrine P.

Rating: 5 out of 5

Published on 02/01/2014 à 20h41 following a purchase from 17/10/2013

Good welcome, good customer follow-up, good after-sales service.

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Arnaud B.

Rating: 5 out of 5

Published on 02/01/2014 à 20h16 following a purchase from 31/10/2013

Good quality product. Fast delivery. The assembly instructions could benefit from showing some color photos for easier understanding.

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Julie C.

Rating: 5 out of 5

Published on 02/01/2014 à 17h43 following a purchase from 31/10/2013

super customer service!

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