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M
Rating: 5 out of 5
As always, very good material delivered on time. Kudos to the France Trampoline team
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Products as described, well packaged and delivered on time.
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M
Rating: 5 out of 5
Very serious
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M
Rating: 5 out of 5
Very good quality, stable
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P
Rating: 5 out of 5
This trampoline really seems to be of good quality. To be seen over time…
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A
Rating: 5 out of 5
Good product, the quality is there. I recommend.
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J
Rating: 5 out of 5
Competent and very kind
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A
Rating: 1 out of 5
Bad. We have not received our trampoline. At this price, I find it unacceptable! When will our order arrive???? Best regards ***
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Response from France Trampoline
Hello, rest assured that we are putting pressure on the carrier every day to locate your pallet and deliver it to you as quickly as possible. The delivery time is indeed abnormally long and compensation will be provided after delivery, of course. The France Trampoline team
N
Rating: 5 out of 5
Very kind and friendly.
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E
Rating: 5 out of 5
My children are fans of the dome, my partner and I can even get on it without any problem, it's great. With the hammock, it's really a plus. I recommend it 200%.
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R
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
The trampoline was delivered on time, the assembly went well, no surprises, the product is perfect.
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A
Rating: 5 out of 5
Perfect. France trampoline even noticed that I had not made the right order and pointed it out to me. Thank you+++ Top after-sales service. Just a small complaint: the price!!
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A
Rating: 5 out of 5
No feedback on the product for now but seems sturdy, impeccable delivery with prior appointment and very friendly delivery person
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P
Rating: 5 out of 5
-
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J
Rating: 4 out of 5
I wanted to replace the net of my Jump'up 360 trampoline. On the site, I saw 2 references that were suitable, but in the photos, it was impossible to know what the differences were. I therefore wrote an email to support, but I did not get more explanation. I chose the cheapest net. It was not the original one, so a bit disappointed. On the phone, I mentioned a broken fiberglass rod and that I found it unfortunate to have to buy 12 as proposed by the site, while only one was necessary. The amount was sent to me for free. From that point of view, I am satisfied.
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H
Rating: 1 out of 5
Had to change the bars because the anchoring system did not hold for 9 months and the trampoline flew away. The order was supposed to ship the same day. I had to call back 3 weeks later because it still hadn't shipped. 3 iron bars and two trinkets for 35% of the total price of the trampoline. Elastic not provided in the bars that hold the upper net. In short, it's good Chinese junk!!
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Response from France Trampoline
Hello, We are sorry to hear that you encountered problems with your trampoline. Even the heaviest trampolines, weighing between 100 and 200 kilos, can unfortunately fly away during storms. We recommend lowering your net when there is a risk of storm, as the stakes planted in the ground are not always sufficient to keep the trampoline in place. Regarding your order, one of the parts was out of stock at the time of your purchase. You were informed of this delay at the time of ordering, by phone and via our automatic email. We understand that this delay may have been frustrating, and we apologize for that. We are a company that aims to help our customers as much as possible by offering all possible spare parts, unlike some companies. Additionally, we granted you a discount on your order considering that you had recently purchased your trampoline. As for the fiberglass arcs, it is clearly stated on all our product sheets that they do not come with elastics, as they do not require them. Our customers have been using this system for years without encountering problems. We hope these clarifications address your concerns. If you have any other questions or needs, please do not hesitate to contact us. Best regards, The France Trampoline team
N
Rating: 5 out of 5
Excellent products. Our trampoline is 10 years old and I only need to change the skirt this year. We had not yet bought a cover for the winter. That is now done.
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A
Rating: 5 out of 5
Good
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J
Rating: 4 out of 5
-
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A
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
no problem very good
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G
Rating: 5 out of 5
Fast shipping and as described.
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J
Rating: 5 out of 5
Very happy with materials of very good quality and good finishes
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A
Rating: 5 out of 5
Great phone advice, suitable and responsive interlocutor, fast delivery
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O
Rating: 5 out of 5
Nothing to say for now
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J
Rating: 5 out of 5
Effective
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M
Rating: 5 out of 5
The trampoline is of very good quality!
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A
Rating: 3 out of 5
-
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W
Rating: 4 out of 5
For the trampoline, nothing to say, it looks sturdy and of good quality, but on the delivery side, it's a disaster! Completely useless carrier, leaves the goods on the road!!!!!
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S
Rating: 5 out of 5
The package arrived on time and in perfect condition
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D
Rating: 5 out of 5
Quality product and fast delivery
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R
Rating: 5 out of 5
Quality service, consideration of new models by phone contact.
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J
Rating: 5 out of 5
Product that perfectly meets my expectations, the description was perfect.
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S
Rating: 5 out of 5
Fast delivery Very very satisfied with my purchase Trampoline 4m23 oval need two people to assemble it about 3 hours of assembly
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L
Rating: 5 out of 5
Top delivery. Pleasant and professional delivery person
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M
Rating: 5 out of 5
Fast delivery, product in perfect condition
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C
Rating: 3 out of 5
Trampoline received quickly but with legs that have paint chips and a non-functional bracket to secure the posts.
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Response from France Trampoline
Hello, We apologize for the inconveniences encountered with your trampoline. To remedy this situation, we took immediate measures by sending you the basketball hoop as a goodwill gesture, as you requested, along with the missing bracket. We hope this action has contributed to your satisfaction and that you can now fully enjoy your trampoline. Best regards, The France Trampoline team
J
Rating: 3 out of 5
The arch does not hold well in the safety net, I have already requested to receive a 10 cm piece to see if it holds better! No positive feedback yet
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J
Rating: 5 out of 5
a product of very high quality and impeccable customer service! long live made in France...
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