Customer reviews of France Trampoline

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Stephane C.

Rating: 5 out of 5

Published on 04/08/2013 à 21h14 following a purchase from 28/04/2013

timely delivery and in good condition. high quality material that satisfies our children to the highest degree!!

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Pascal M.

Rating: 5 out of 5

Published on 04/08/2013 à 20h20 following a purchase from 16/06/2013

A fantastic trampoline. Very solid, nothing to compare with the... Fast delivery is perfect (the delivery problems that can be read in other reviews are related to local carriers, for my part, I was notified 24 hours before delivery and change of time without any problem) I highly recommend this site. Thank you.

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Carole A.

Rating: 5 out of 5

Published on 04/08/2013 à 16h46 following a purchase from 28/04/2013

Nothing to report, fast delivery, good product.

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Jean-yves B.

Rating: 4 out of 5

Published on 04/08/2013 à 12h52 following a purchase from 28/04/2013

Good customer service, good material despite a few minor inconveniences (some screws for the reinforcement bars turn without gripping, protective foam for the tubes b

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Gregory L.

Rating: 5 out of 5

Published on 04/08/2013 à 12h38 following a purchase from 19/05/2013

Very happy with the condition upon receipt. One should also be able to leave a review on the material after a few years. This allows for a real judgment of the quality and solidity. Thank you.

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Isabelle J.

Rating: 4 out of 5

Published on 04/08/2013 à 08h52 following a purchase from 02/06/2013

Not yet received the material but the sales conditions are very correct.

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Jerome D.

Rating: 4 out of 5

Published on 03/08/2013 à 14h18 following a purchase from 11/05/2013

Very good site, serious, a small issue because the protective cover was available on the site while there were none left, they called me the next day to inform me of the error and a second shipment was made at no extra cost.

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Danielle F.

Rating: 4 out of 5

Published on 03/08/2013 à 12h54 following a purchase from 29/06/2013

The trampoline was delivered within the scheduled time but the package was ripped open and all the bolts were missing... Not very nice! Fortunately, we had some on hand. **************

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Céline T.

Rating: 4 out of 5

Published on 02/08/2013 à 18h41 following a purchase from 26/04/2013

Super trampoline, good quality.

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Marie-paule R.

Rating: 4 out of 5

Published on 02/08/2013 à 17h33 following a purchase from 21/06/2013

Nothing to say.

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Gwenaël F.

Rating: 4 out of 5

Published on 02/08/2013 à 14h46 following a purchase from 17/05/2013

Very fast delivery and competitive price.

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Marc K.

Rating: 4 out of 5

Published on 02/08/2013 à 09h47 following a purchase from 31/05/2013

Fast service and good material.

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Véronique V.

Rating: 5 out of 5

Published on 02/08/2013 à 08h40 following a purchase from 21/06/2013

I am very satisfied. The products are of quality and the customer service is very professional. I appreciated that they called me before sending my replacement cover to ensure that my choice was not wrong. Moreover, the delivery was ultra-fast. The only downside is that I find the shipping costs too high (almost 20% of the product value), they are a real barrier to purchase as they made me give up buying the protective roof.

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Alain D.

Rating: 4 out of 5

Published on 01/08/2013 à 21h12 following a purchase from 06/06/2013

The order was processed quite quickly but I had to inquire to know that it had arrived in my department, which means a final delivery time of 5 working days and not three. Moreover, the ladder and the trampoline foot mentioned in the order were missing!

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Nicolas G.

Rating: 5 out of 5

Published on 01/08/2013 à 20h26 following a purchase from 18/04/2013

Very fast delivery, very good quality of trampoline manufacturing. I paid a little more than in large distribution but the quality-price ratio is very, very superior.

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Amelie G.

Rating: 4 out of 5

Published on 01/08/2013 à 18h35 following a purchase from 16/05/2013

Excellent quality trampoline, which seems very resistant, and conforms to the description. Too bad the delivery is so problematic and long.

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Stoïl J.

Rating: 5 out of 5

Published on 01/08/2013 à 14h38 following a purchase from 02/05/2013

Obligation to assemble the safety net with 2 adults while the assembly of the trampoline can be done alone. High-quality and very solid material. Delivery within 5 days including weekends, phone contact for the day and time of delivery and respect for commitments.

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Denis F.

Rating: 4 out of 5

Published on 01/08/2013 à 13h42 following a purchase from 13/06/2013

Clear site, explanations okay but I ordered about ten days ago and it would be good to be able to track the order in real-time and know when the delivery will take place or at least the deadline, even approximate.

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Mary H.

Rating: 4 out of 5

Published on 31/07/2013 à 21h54 following a purchase from 19/06/2013

Very good investment this trampoline, super quality, follow the assembly instructions well otherwise it quickly becomes annoying, however the transport service leaves much to be desired (operators difficult to reach, poor communication of information, expect to be at your door all day!!)

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Julien C.

Rating: 5 out of 5

Published on 31/07/2013 à 20h40 following a purchase from 19/06/2013

Super trampoline, very nice, practical and safe. The assembly is easy and very well explained. The delivery was very fast and the package was delivered in good condition. Super service on all points. The children are fully enjoying this new game and we feel confident. Thank you.

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Madeleine M.

Rating: 5 out of 5

Published on 31/07/2013 à 18h40 following a purchase from 19/06/2013

The delivery was ultra-fast. This item seems to be of excellent quality, we hope the use will confirm it. Assembly is easy. However, we regret that the manufacturing is not French!!

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Pierre L.

Rating: 5 out of 5

Published on 31/07/2013 à 10h37 following a purchase from 05/06/2013

It has already been several months since our children have been using their trampoline, and frankly, everything is perfect. Fast delivery and without problems, ultra-easy assembly, super reliable material and incomparable quality (compared to more generalist distributors...). As a result, several of my neighbors have ordered from France trampoline and are also very satisfied! A brand to recommend with closed eyes.

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Stephane K.

Rating: 4 out of 5

Published on 31/07/2013 à 09h22 following a purchase from 01/05/2013

Good product, good customer service, average transport logistics.

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Sandrine B.

Rating: 5 out of 5

Published on 31/07/2013 à 08h31 following a purchase from 15/05/2013

Very good trampoline... however the springs are very hard to put on, sore muscles for 2 days!!!

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Evelyne L.

Rating: 5 out of 5

Published on 30/07/2013 à 19h35 following a purchase from 30/04/2013

order well taken into account! deadline respected! very good product

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Karine T.

Rating: 5 out of 5

Published on 30/07/2013 à 19h13 following a purchase from 04/06/2013

excellent

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Arnaud P.

Rating: 5 out of 5

Published on 30/07/2013 à 17h58 following a purchase from 04/06/2013

very fast and impeccable service

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Jocelyne B.

Rating: 5 out of 5

Published on 30/07/2013 à 17h30 following a purchase from 14/05/2013

We are very happy with our trampoline. Very good quality. Assembly is quite simple. Delivery was very fast. Great playground for little ones and big ones.

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Thomas B.

Rating: 5 out of 5

Published on 30/07/2013 à 15h56 following a purchase from 04/06/2013

Quality product description. After receipt, of course within the deadlines and with the carrier's appointment, we find that the product is really of very good quality. We are absolutely delighted and, what was supposed to be a game for the children has ultimately turned into a game for the whole family. Thank you.

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Jacques F.

Rating: 4 out of 5

Published on 30/07/2013 à 14h32 following a purchase from 04/06/2013

Bottom attachments (safety net) a bit weak. Pinching the rods for embedding in the structure is not easy with the provided tool. I extended the handles with two iron tubes. However, this trampoline is very attractive due to its original shape. The position of the safety net is a plus as it offers greater jumping flexibility.

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Marie-josée M.

Rating: 5 out of 5

Published on 30/07/2013 à 14h26 following a purchase from 28/05/2013

Delivery within the announced deadlines, assembly of the trampoline not too complicated and especially the joy of our little children (and their friends).

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Karine D.

Rating: 2 out of 5

Published on 30/07/2013 à 13h34 following a purchase from 14/05/2013

It's a shame that we can't exchange or change when the product doesn't fit because that just happened to me. The product I ordered doesn't fit. Attention the mistake is mine, I took the dimensions wrong, I realized it before installing it but it was too late, but well, the product is left on my hands. So don't do like me, take the measurements well before confirming the order because not all products are exchangeable or refundable, too bad!!!!

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Response from France Trampoline Published on 18/05/2013

Hello, You have the option to return the ordered product at your expense (as the delivered order corresponds to your order). After its return, it is checked and if it is not resalable as new, a discount may be applied as the product is no longer new. The France Trampoline team

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Philippe M.

Rating: 5 out of 5

Published on 30/07/2013 à 11h25 following a purchase from 28/05/2013

Perfect in terms of packaging, nothing is missing, a serious company took care of resolving the issue with the carrier.

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Vincent B.

Rating: 5 out of 5

Published on 29/07/2013 à 18h16 following a purchase from 15/04/2013

Fast and competent service, quick shipping and pleasure to use the intact France Trampoline product!

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Lydie H.

Rating: 5 out of 5

Published on 29/07/2013 à 15h28 following a purchase from 13/05/2013

We just assembled it, very satisfied with the material that seems very qualitative. Our child tried it right away and loves it

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Loic C.

Rating: 5 out of 5

Published on 29/07/2013 à 15h13 following a purchase from 10/06/2013

- Very good quality material - No delivery problems - Overall very satisfied with the purchase

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Hervé M.

Rating: 5 out of 5

Published on 29/07/2013 à 13h45 following a purchase from 06/05/2013

no issues. Material delivered quickly and as expected.

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Francois P.

Rating: 4 out of 5

Published on 29/07/2013 à 11h58 following a purchase from 17/06/2013

Hello, fast shipping and delivery. Package in good condition. Instructions a bit light but assembly went well (2h30 alone). Since then no issues, the kids are having fun... Regards,

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Christelle G.

Rating: 5 out of 5

Published on 29/07/2013 à 10h42 following a purchase from 13/05/2013

Very large selection, very good fast and efficient service. Very good quality material justifying the price. We have purchased spare parts for our trampoline (very used by our 4 children) twice on this site and regret not having bought a trampoline on this site from the start.

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Robert B.

Rating: 5 out of 5

Published on 29/07/2013 à 09h58 following a purchase from 03/06/2013

The site is accessible, and without issues. The order went smoothly, with receipt of emails for tracking. The carrier quickly contacted us for delivery. Deadline respected.

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