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M
Rating: 5 out of 5
Very satisfying :)
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersJ
Rating: 4 out of 5
Very good service, fast delivery time. Nothing to complain about.
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D
Rating: 4 out of 5
Very good service. Only remark: we had indicated delivery days as requested and the delivery took place on another day when we were not at home.
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R
Rating: 5 out of 5
Great efficiency and responsiveness from France Trampoline, the package arrived a few days after the order even though it was the Christmas period. I just regret not having taken the unpacking and installation option because a trampoline remains a game requiring strength and agility for assembly.
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B
Rating: 5 out of 5
Excellent service
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J
Rating: 4 out of 5
Good manufacturing quality, a difficulty encountered in placing the plastic elements that hold the upper part of the net, they do not stay together!
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V
Rating: 4 out of 5
Very responsive sales team when asking a question before purchase. Order delivered quickly within the expected time frame, as indicated on the site. Unfortunately for me, the delivery person came at 8:30 am while the appointment was from 10:30 am (thankfully I was there). Super product quality, very happy with this purchase, I recommend 100%. Thank you France Trampoline, our children had a blast this afternoon.
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O
Rating: 5 out of 5
Efficient order service and fast delivery.
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H
Rating: 5 out of 5
We are very satisfied with the quality of our trampoline. The delivery was ultra-fast, and the contact with the sales service was exemplary.
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O
Rating: 5 out of 5
Efficient order service and fast delivery.
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C
Rating: 5 out of 5
Delivery reception and installation. Very correct.
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T
Rating: 5 out of 5
Very good advice from the technician by phone. Everything is done for a quick delivery.
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N
Rating: 5 out of 5
Fast service, well organized and follow-up. Well-designed item, easy to assemble. Good jumps.
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O
Rating: 5 out of 5
Excellent telephone information. Speed of order processing equally excellent. We did not know such good delivery follow-up. Nothing to complain about.
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S
Rating: 4 out of 5
Thank you, product conforms to the description, easy assembly (count about two hours for Mrs. and Mr.) even if the assembly instructions are a bit brief. It requires concentration for the sketches and explanations...
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P
Rating: 4 out of 5
We are delighted with this product, the children even more. The quality, robustness, and safety are present.
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C
Rating: 5 out of 5
Bravo France Trampoline for your professionalism, your seriousness, very fast delivery, good telephone reception, easy assembly, very good quality trampoline, integrates perfectly... good times ahead, already full of laughter. Thank you again.
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E
Rating: 4 out of 5
good order tracking, respect for delivery. For the order, I could not get the invoice with the different name from the delivery.
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D
Rating: 5 out of 5
very satisfied both with the trampoline itself and the fast delivery, within the desired time slot. The children used it a lot at Christmas
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S
Rating: 5 out of 5
very fast delivery followed by phone regarding the progress of the delivery
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C
Rating: 5 out of 5
Speed of order processing with email sent to inform where the order is. Very fast and serious delivery with a call before delivery and good coordination with the delivery person. Package delivered exactly as described on the France Trampoline site: very good quality of the product. Professional and serious company.
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P
Rating: 5 out of 5
Excellent customer service ensuring perfect order tracking. A responsive and available technical service. Product easy to assemble.
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C
Rating: 5 out of 5
Trampoline ordered and delivered before Christmas!!! Thank you France Trampoline!!! quality product and advice. The children are delighted (the parents too)
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L
Rating: 4 out of 5
serious service
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F
Rating: 4 out of 5
Product meets my expectations, fast and well-organized delivery.
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G
Rating: 4 out of 5
The telephone advice service is welcoming and very professional. The delivery time was completely respected.
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C
Rating: 5 out of 5
Material perfectly in line with the descriptions on the site. Excellent logistics service, fast and very good communication. Bravo!
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L
Rating: 5 out of 5
Very fast delivery!
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C
Rating: 4 out of 5
good quality product, but long to assemble.... we need to be several! small problem with poorly suited stitching on the tube protections holding the net: we had to unpick and patch with tape!! to see over time
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Response from France Trampoline
Hello, the tube protections are designed to fit perfectly to the size of the posts. There may have been a manufacturing problem regarding the uprights of your trampoline net or a mishandling during assembly. We invite you to contact us by email or by phone at 0556360462 so that we can find a solution to your situation. Thank you for your understanding. Best regards, the France Trampoline team.
S
Rating: 5 out of 5
your site is very well done, and the order tracking is too. Hoping your customer service is at the same level if needed.
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G
Rating: 5 out of 5
fast service recommended opening and assembly in spring
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P
Rating: 5 out of 5
Delivery made in good conditions, all positive!
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D
Rating: 4 out of 5
NO PROBLEM
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Q
Rating: 4 out of 5
A fast and efficient service, we will see during the assembly of the trampoline. But we knew the company because we had already bought a net (we are very satisfied with it). Best regards.
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J
Rating: 5 out of 5
very good speed for delivery but have not yet assembled the trampoline as it is for Christmas
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F
Rating: 4 out of 5
I am giving this item to my granddaughter. I am having it delivered to my son Frederic. I would have liked the billed person to be independent of the delivered person. However, it seems that your software does not make the distinction! Unless it was a mistake on my part? Other than that, everything is fine. Happy holidays Michel L.
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Response from France Trampoline
Hello Madam, we are sorry that you did not see the option to change the billing address, as it is indeed possible to differentiate billing from delivery. We invite you to contact us at 0556360462 or by email to obtain your invoice. Thank you for your understanding. Best regards. The France Trampoline team.
S
Rating: 4 out of 5
Very happy with the service, delivery, and product.
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A
Rating: 5 out of 5
Perfect from order to receipt.
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M
Rating: 5 out of 5
Appointment made and respected - Very correct packaging and package delivered in the designated place inside the house. Very good service.
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C
Rating: 5 out of 5
Fast delivery, package delivered in good condition. Apparently, very good quality material, to see in use!
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