Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters
A
Aude G.
Rating: 5 out of 5
following a purchase from 26/06/2012
Fast delivery despite the August 15th bridge, ordered on Sunday evening and delivered on Friday morning. Easy assembly, well explained. The kids are delighted, looks solid to see over time. Very good product.
Translated reviews
J
Jairzino F.
Rating: 5 out of 5
following a purchase from 05/06/2012
EASY CONTACT. CLEAR ANSWERS. QUALITY TRAMPOLINE. FAST DELIVERY. SIMPLE AND CLEAR ASSEMBLY INSTRUCTIONS.
Translated reviews
M
Maguy L.
Rating: 4 out of 5
following a purchase from 31/07/2012
fast delivery quality material thank you
Translated reviews
J
Jean S.
Rating: 4 out of 5
following a purchase from 12/06/2012
Good product Good quality of service (efficient website and correct delivery time) However, packaging a bit limited (recovery pallet in very poor condition) And a few small defects on the product (some springs with inverted hooks, and stitching with protruding thread)
Translated reviews
Response from France Trampoline
Hello, we thank you for taking the time to detail your situation and we apologize for the inconvenience caused. Unfortunately, it sometimes happens that certain packages are damaged during transport. We cannot remedy these unforeseen events. Please know that you are completely entitled to refuse your order due to a pallet or package in poor condition. The return costs are then at our expense and we resolve the issue promptly so that you are delivered in good conditions. Regarding the defects noted on your trampoline, we invite you to send us photos of the defective elements. Our sales team will then be able to understand and find a solution to your problem. Best regards, the France Trampoline team.
C
Carole P.
Rating: 5 out of 5
following a purchase from 03/07/2012
Very fast delivery: order placed on Friday evening and trampoline received on Wednesday morning! Very nice trampoline, thick spring protectors on this model (jump up 3.60m), safety net looks sturdy and no issues with assembly but you need at least 2 people.
Translated reviews
A
Antoine L.
Rating: 5 out of 5
following a purchase from 24/07/2012
Hello, I have received my order (Booster 360), and quickly. I congratulate you. I assembled it at the end of last week and everything is perfect. I was just surprised because I thought I had ordered the kit with the protective net, but it was not included. After checking the invoice, it was my mistake as I did indeed order and pay for the trampoline alone. Nevertheless, I would still like to have the net. Is it still possible to take advantage of your offer? Thank you in advance. Sincerely, Antoine L.
Translated reviews
Response from France Trampoline
Hello, we thank you for your feedback. One of our sales representatives will contact you by phone this afternoon to agree on a solution to your situation. We will do our best to offer you an interesting deal regarding the protective net. Best regards, the France Trampoline team.
P
Patrick V.
Rating: 5 out of 5
following a purchase from 10/07/2012
The delivery was made within the expected time frame, and even a bit earlier... the material seems to be of very good quality and the assembly was easy. I am very satisfied with the product and the service.
Translated reviews
J
Jacques M.
Rating: 5 out of 5
following a purchase from 23/07/2012
nothing to say.
Translated reviews
T
Thierry B.
Rating: 5 out of 5
following a purchase from 09/07/2012
Fast delivery with a serious and very nice delivery person. The material is of excellent quality and the assembly was done without any problems. Now we just have to see how the trampoline will age over time.
Translated reviews
V
Virginie V.
Rating: 4 out of 5
following a purchase from 06/08/2012
Fast delivery
Translated reviews
A
Alain C.
Rating: 5 out of 5
following a purchase from 04/06/2012
product conforms to the order, fast delivery and in case of forgetfulness, for my second order, very cordial telephone reception and problem resolved immediately..
Translated reviews
J
Jerome L.
Rating: 5 out of 5
following a purchase from 16/07/2012
Very practical site and fast delivery. Product conforms and of quality
Translated reviews
F
Florence I.
Rating: 5 out of 5
following a purchase from 02/07/2012
Trampoline conforms to the images, fast delivery, very good site
Translated reviews
L
Laurent S.
Rating: 4 out of 5
following a purchase from 30/07/2012
very correct delivery, very correct product that shows quality compared to what we have seen elsewhere. the instructions may lack clarity; instead of drawings, photos would be more explicit. very pleasant telephone reception
Translated reviews
M
Marielle P.
Rating: 5 out of 5
following a purchase from 02/07/2012
Package conforms to our order and deadline respected. The online service is also very satisfactory. The only downside to the product: the closing system of the entrance of the safety net is not practical for children to close it independently... A Velcro system and 3 plastic hooks that are not very easy to use compared to other brands.
Translated reviews
C
Cécile M.
Rating: 5 out of 5
following a purchase from 28/05/2012
Very fast delivery. Assembly in 2 hours with three people. The trampoline seems to be of good quality. Durability to be seen over time. The whole family enjoys it well!
Translated reviews
D
David R.
Rating: 5 out of 5
following a purchase from 24/06/2012
NICE!!!
Translated reviews
P
Pierre L.
Rating: 4 out of 5
following a purchase from 10/06/2012
hello, indeed happy with the reception and the package. the trampoline was quickly assembled. everyone is happy. to regret, perhaps 2 things: the protections of the vertical tubes that slide revealing the tube at the top, the net that is exactly in line with the spring protector, which does not sufficiently protect the gap between the spring and the mat. for now, everything is ok.
Translated reviews
L
Laurence T.
Rating: 4 out of 5
following a purchase from 24/06/2012
a bit expensive but the quality is there. very satisfactory information on the site (video)
Translated reviews
M
Michel Q.
Rating: 5 out of 5
following a purchase from 05/08/2012
HELLO, WE ORDERED OUR TRAMPOLINE IN 2008, THE SAFETY NET JUST BROKE AFTER 5 YEARS! AND WITH OUR 4 CHILDREN, IT HAS BEEN SUBJECTED TO HARD TESTS! WITHOUT HESITATION, I RECOMMEND YOUR SERVICES; WE HAVE ORDERED A NEW NET THAT ARRIVED IMMEDIATELY, PLUS I HAVE NEVER SEEN A TRAMPOLINE ELSEWHERE AS STRONG AS OURS. I AM HAPPY TO HAVE PROFESSIONAL MATERIAL. I KNOW MY CHILDREN ARE SAFE. I WILL NEVER ORDER ELSEWHERE, SO DO NOT DOUBT. GO FOR IT!
Translated reviews
B
Benoit F.
Rating: 5 out of 5
following a purchase from 15/07/2012
Fast, as expected. Cool!
Translated reviews
O
Olivier C.
Rating: 5 out of 5
following a purchase from 27/05/2012
very fast deadlines, very good quality
Translated reviews
M
Marie-laure F.
Rating: 5 out of 5
following a purchase from 01/07/2012
very responsive company! excellent explanations regarding product choice, fast delivery, quality material. congratulations!!!!!
Translated reviews
J
Jonathan S.
Rating: 5 out of 5
following a purchase from 08/07/2012
good product
Translated reviews
A
Anne V.
Rating: 5 out of 5
following a purchase from 02/06/2012
Great availability to answer my many questions. THANK YOU.
Translated reviews
H
Henri D.
Rating: 4 out of 5
following a purchase from 30/06/2012
Very successful service... fast and completely compliant. Thank you.
Translated reviews
J
Jeremy V.
Rating: 4 out of 5
following a purchase from 04/08/2012
Good service overall. Quality product. I am satisfied.
Translated reviews
F
Francoise P.
Rating: 5 out of 5
following a purchase from 14/07/2012
Very good quality material, although a bit complex to assemble. Very fast delivery, less than 4 working days.
Translated reviews
V
Valerie L.
Rating: 5 out of 5
following a purchase from 20/07/2012
Efficient service: quick delivery time - trampoline easy to assemble and of good quality, and it's a French company....
Translated reviews
P
Philippe C.
Rating: 5 out of 5
following a purchase from 29/06/2012
The delivery went very well, as did the assembly of the trampoline with the provided instructions.
Translated reviews
F
Francis D.
Rating: 5 out of 5
following a purchase from 25/05/2012
the delivery person not very courteous.
Translated reviews
D
Daniel S.
Rating: 4 out of 5
following a purchase from 13/07/2012
Good product, deadline respected, responsive to questions. What more could you ask for?
Translated reviews
F
Franck A.
Rating: 5 out of 5
following a purchase from 28/06/2012
France Trampoline is a very good site, super easy to use with very good information and explanation about the chosen product and the delivery service. For my part, order placed on Monday at 9 am, appointment made the next morning, and package received on Wednesday at 3 pm as I wished. Site that I recommend 100 percent.
Translated reviews
J
Joelle C.
Rating: 5 out of 5
following a purchase from 24/05/2012
Serious company, very fast delivery.
Translated reviews
M
Martine G.
Rating: 5 out of 5
following a purchase from 06/06/2012
The trampoline seems to be of excellent quality: it's perfect. Assembling the structure is not easy and quite tedious.
Translated reviews
J
Jérôme J.
Rating: 4 out of 5
following a purchase from 04/07/2012
Nothing particular to say.
Translated reviews
F
Fabienne P.
Rating: 4 out of 5
following a purchase from 27/06/2012
Quality material, easy to assemble but it's better to have at least two people, especially for the safety net. The complete assembly takes about two hours with three people. Everything seems solid and secure. However, the extra product that was offered was missing, too bad but maybe it will arrive later?
Translated reviews
Response from France Trampoline
Hello, we checked with our logistics partner and the offered accessory was indeed shipped with your trampoline. We invite you to contact us by phone at 0556360462 or by email at [email protected] so that we can discuss your situation. Best regards, The France Trampoline team.
G
Gerard G.
Rating: 4 out of 5
following a purchase from 31/07/2012
Delivery delay.
Translated reviews
P
Patrick A.
Rating: 4 out of 5
following a purchase from 29/05/2012
Good.
Translated reviews
R
Raphaël D.
Rating: 5 out of 5
following a purchase from 12/06/2012
Hello, I have received my trampoline, fast shipping, just need to assemble it! Living in a very windy area, I also ordered the anchoring kit. Our 4-year-old son is eager to try it out along with the tent ordered with it! Model: jumper 4.30 m with net, thank you for your seriousness.
Translated reviews