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J
Rating: 4 out of 5
Delivery: we were supposed to be called before delivery. The delivery person called us 3 minutes before delivering. Fortunately, our daughter was present.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersE
Rating: 5 out of 5
I am satisfied with the advice by phone and the quick and compliant shipment to the order.
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L
Rating: 4 out of 5
Very good contact for the order. Speed and flexibility (sending in two parts to ensure having the trampoline for Christmas). The delivery times were well respected, which is not the case for all internet orders! The product meets our expectations: solid, the children are delighted. Two downsides: the instructions could be improved (not very clear), and the differences between the different ranges proposed should be better specified on the site (it's not obvious without seeing them in person). We hope that our trampoline will last a long time.
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I
Rating: 5 out of 5
Nothing to report
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C
Rating: 5 out of 5
Very good service, excellent responsiveness
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N
Rating: 5 out of 5
Very good
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E
Rating: 4 out of 5
Friendly and pleasant phone reception. Good responsiveness. However, your email announced a call from the carrier within 72 hours to arrange a delivery appointment, and this famous carrier did not contact us within the announced timeframe. Indeed, he did so three days after this deadline. But, I think that since it was the week between Christmas and New Year's, it must have been the truce... We were delivered without any issues in the end and now all family members are having a great time.
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M
Rating: 5 out of 5
no problem, it's perfect
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C
Rating: 5 out of 5
stay as you are both in order and delivery, I have nothing to remark but positive
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J
Rating: 5 out of 5
Quality material, fast delivery time. No issues.
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D
Rating: 4 out of 5
just that the protective net was not available at the time of the order, but everything was received on time for Christmas. Very professional, I find.
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S
Rating: 5 out of 5
very good material, this is the second trampoline I buy and I am very satisfied on all points: delivery, payment, and material, thank you France trampoline
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F
Rating: 5 out of 5
Very good quality product (1 month later). Delivery a bit slow (before Christmas) Future potential order: Protective cover
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