Customer reviews of France Trampoline

9,4 /10

Based on 22 066 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 3, 4 and 5 stars

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Jan R.

Published on 08/10/2022 à 11h52 following a purchase from 24/08/2022

A comment

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Nicolas L.

Published on 06/10/2022 à 21h31 following a purchase from 13/09/2022

Nothing to report.

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Mathieu A.

Published on 06/10/2022 à 12h28 following a purchase from 12/09/2022

First order lost by Mondial Relay... Commercial gesture from France Trampoline via Chronopost perfect :).

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Stephane B.

Published on 05/10/2022 à 08h43 following a purchase from 13/09/2022

Order perfectly packaged. Quality product. Nothing to report.

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Philippe G.

Published on 04/10/2022 à 20h22 following a purchase from 13/09/2022

Order faithful to the product description on your site. Good materials overall.

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Astrid F.

Published on 04/10/2022 à 17h21 following a purchase from 24/08/2022

Fast delivery, super quality

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Eric K.

Published on 04/10/2022 à 14h51 following a purchase from 13/09/2022

The item arrived very quickly at the depot and the delivery person immediately sent us an email, thank you for your efficiency.

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Charles-louis D.

Published on 04/10/2022 à 13h59 following a purchase from 12/09/2022

perfectly in line with the "promise" of the offer.

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Benjamin C.

Published on 04/10/2022 à 12h35 following a purchase from 11/09/2022

Expensive product but of good quality.

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Thierry B.

Published on 03/10/2022 à 21h32 following a purchase from 03/09/2022

Product as described, very good quality, fairly simple assembly.

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Jerome B.

Published on 03/10/2022 à 11h24 following a purchase from 12/09/2022

Very good

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Jean Louis K.

Published on 03/10/2022 à 08h43 following a purchase from 12/09/2022

I was well guided by phone in my purchase by the after-sales service. I received the ordered parts within the announced deadlines.

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Wilhelmina V.

Published on 02/10/2022 à 21h46 following a purchase from 22/08/2022

Good website, easy to order and fast delivery.

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Lena W.

Published on 02/10/2022 à 20h34 following a purchase from 22/08/2022

The frame is great. Great quality. However, it is not understandable that there is no hammock for the large model. I would have liked that very much.

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Response from France Trampoline Published on 24/08/2022

Hello, we have indeed seen your Ekomi comment regarding your regret that you could not order a hammock for the Dome 360. At the time of your order, this accessory was taken off the market as it was no longer available. Furthermore, we did not know at that time when this item would be back in stock. We preferred to take the item off sale rather than announce an incorrect date for its availability. The item is now available again and can be booked. Best regards,

Alexandre T.

Published on 01/10/2022 à 15h53 following a purchase from 29/12/2020

Your product is absolutely not of quality. The seams are coming apart one by one... 0/20. You are putting children in danger. Your fabric is not secure: especially at the seams. They are not strong.. I advise you to invest in reinforcing the seams. Best regards.

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Response from France Trampoline Published on 31/12/2020

Hello, We apologize for the issue encountered with your jumping mat purchased in 2020. Our jumping mats are as solid as possible. For years, their triangles have been attached with 8 rows of stitching and a reinforcement strip under each triangle. After years of selling this system, we are confident in the lifespan it offers with long resistance when the trampoline is used normally. Based on experience, we lean towards your case being a very intensive use of the trampoline, as you changed the jumping mat and all the springs of your trampoline 2 years ago. This approach is relatively rare in fact. Even old springs can last for years after their purchase and rarely break. We understand your negative feedback but rest assured that we provide the most resistant jumping mats on the market currently. Best regards, FT

Renaud W.

Published on 30/09/2022 à 09h13 following a purchase from 06/09/2022

very good material

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Gianluca R.

Published on 29/09/2022 à 20h29 following a purchase from 18/08/2022

Super efficient assistance. You couldn't wish for more. Professional and super available.

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Christine M.

Published on 29/09/2022 à 15h44 following a purchase from 05/09/2022

very serious service

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Maria R.

Published on 29/09/2022 à 15h18 following a purchase from 18/08/2022

Everything is super, fast delivery, top goods

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Detlev L.

Published on 29/09/2022 à 08h48 following a purchase from 18/08/2022

*****

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Marie-line G.

Published on 28/09/2022 à 19h57 following a purchase from 06/09/2022

Nothing to report, service as expected.

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Modestie D.

Published on 28/09/2022 à 19h44 following a purchase from 06/09/2022

Very good!

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Pat C.

Published on 28/09/2022 à 17h23 following a purchase from 06/09/2022

very good

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Katia V.

Published on 28/09/2022 à 15h22 following a purchase from 08/09/2022

Great responsiveness and professionalism.

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Elisabeth G.

Published on 27/09/2022 à 19h37 following a purchase from 17/08/2022

The quality and service are great! We were contacted twice before delivery and everything went wonderfully. The quality of the trampoline is perfect and thus the price and what you get for it fit perfectly together.

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Guillaume P.

Published on 27/09/2022 à 11h51 following a purchase from 01/08/2022

Very good product, solid and reliable.

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Boris B.

Published on 26/09/2022 à 17h55 following a purchase from 15/08/2022

Fast delivery, the goods correspond to the description and are well processed.

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Martina S.

Published on 26/09/2022 à 17h54 following a purchase from 15/08/2022

Everything worked out great. The goods are top! We are thrilled.

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Gregory H.

Published on 26/09/2022 à 14h48 following a purchase from 06/09/2022

Very high responsiveness from France Trampoline following an after-sales issue. Rare these days!

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Samantha C.

Published on 26/09/2022 à 14h44 following a purchase from 05/09/2022

Perfect, very good responsiveness, I had a small dispute with the product, everything was resolved in no time, very good listening and quite professional. A big thank you.

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Stephanie M.

Published on 26/09/2022 à 10h34 following a purchase from 06/08/2022

I recommend, item delivered quickly, identical to expectations. Best regards.

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Isabelle R.

Published on 26/09/2022 à 10h13 following a purchase from 27/08/2022

Very good quality trampoline, meets my expectations.

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Chantal D.

Published on 26/09/2022 à 09h48 following a purchase from 06/08/2022

Everything is perfect and fast delivery.

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Bernard V.

Published on 25/09/2022 à 20h29 following a purchase from 04/09/2022

Nothing to report

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Dominique S.

Published on 25/09/2022 à 19h46 following a purchase from 05/09/2022

Very good

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Mélanie T.

Published on 25/09/2022 à 19h31 following a purchase from 04/09/2022

Perfect. Complies with the description.

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Alain D.

Published on 25/09/2022 à 18h13 following a purchase from 29/08/2022

Excellent interlocutor, salespeople always ready to help, Good products very "professional".. I recommend without hesitation

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Sabrina A.

Published on 25/09/2022 à 16h13 following a purchase from 04/09/2022

EASY ORDER - FAST DELIVERY

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Jérôme K.

Published on 24/09/2022 à 20h24 following a purchase from 01/09/2022

Fast and efficient service, responsive customer service, team with excellent commercial sense.

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Sébastien S.

Published on 24/09/2022 à 12h25 following a purchase from 27/08/2022

Site offering good quality products. Fast delivery

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