The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Jump up trampoline with a month of hindsight. seems to be of good quality (in any case better than some well-known large brands). we had a problem with the net during assembly. after an initial inconclusive call to customer service (feeling of being treated like an idiot...), we were taken care of by a competent young woman and a part to fix the issue was sent to us quickly. Since then, no more problems. we recommend this site to our friends.
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Sandrine E.
Rating: 4 out of 5
following a purchase from 20/04/2014
Good material. relatively easy assembly. fast delivery
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Paco C.
Rating: 4 out of 5
following a purchase from 15/03/2014
The product I bought is very good and arrived quite quickly
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Sandra F.
Rating: 4 out of 5
following a purchase from 11/04/2014
Perfect
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Response from France Trampoline
I am very satisfied with the services and seriousness of France trampoline. Indeed, I was regularly informed about the processing of my order: order confirmation, preparation and shipping of the material (2 days). I received my package 5 days later (delivery in Alsace) and the carrier contacted me 72 hours in advance to arrange the delivery. The material gives an impression of quality and solidity. In terms of stability, there is really an advantage compared to other trampoline brands. I would make a small criticism regarding the ladder and more specifically about the locking system of the steps on the metal tubes. Indeed, the attachment point located in the step is not large enough, which results in the socket with the L-shaped groove not locking and making a complete turn. This is just a point for improvement. I do not regret my investment.
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Stéphanie T.
Rating: 4 out of 5
following a purchase from 21/02/2014
Delivery time respected. Quality product. To see with time....
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Nelly R.
Rating: 4 out of 5
following a purchase from 11/04/2014
very happy with the product.
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Agnes N.
Rating: 4 out of 5
following a purchase from 26/02/2014
very good site, serious and fast.
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Aimoz F.
Rating: 4 out of 5
following a purchase from 16/04/2014
France Trampoline: a very reliable site. Our trampoline was no longer available at the time of our order and the indicated deadlines turned out to be accurate. The delivery went perfectly. The carrier contacted us more than 72 hours in advance to set up an appointment. The assembly of the trampoline was quick (less than 2 hours with 3 people). Our children have been testing it every day since... Very good value for money.
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Nathalie M.
Rating: 4 out of 5
following a purchase from 02/04/2014
Very high quality trampoline compared to other models we see everywhere. Delivery time respected and very good telephone reception. Thanks to the entire FRANCE TRAMPOLINE team.
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Helou A.
Rating: 4 out of 5
following a purchase from 22/04/2014
Fast delivery.
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Gilles S.
Rating: 4 out of 5
following a purchase from 25/02/2014
good
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Tiphaine D.
Rating: 4 out of 5
following a purchase from 22/04/2014
Nothing to say for now, will see later on the duration.
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Damien M.
Rating: 4 out of 5
following a purchase from 31/03/2014
No email to notify us of the shipment, and the delivery company also did not send me the SMS with the code for the second delivery.
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Michel G.
Rating: 4 out of 5
following a purchase from 31/03/2014
Received the cover in excellent condition and within reasonable time.
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Christian D.
Rating: 4 out of 5
following a purchase from 03/03/2014
Hello, When my trampoline was delivered, I had ordered an anchoring kit at the same time. It was not delivered at the same time. I had to return to the site to understand that it was out of stock and that the delivery was delayed. An email notifying me of this setback would have been welcome. Regards
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Response from France Trampoline
Hello, thank you for your comment. The anchoring kit was mentioned as out of stock on the product page and in the cart. We specifically mention a two-part shipment to avoid delaying the delivery of the trampoline and without additional costs. We apologize for this misunderstanding. The France Trampoline team.
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Nicolas B.
Rating: 4 out of 5
following a purchase from 23/03/2014
The quality of the supplied material is good. However, we have a small issue because the ground anchoring kit was not provided. It was not mentioned on the delivery note, my wife sent you a message this weekend raising the issue as the money for the kit has been cashed.
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Response from France Trampoline
Hello, We acknowledge receipt of your comments. We received the email this morning and we have replied to it. The anchoring kit was indeed placed in the trampoline box after verification. We are waiting for your feedback. The France Trampoline team.
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Sylvain B.
Rating: 4 out of 5
following a purchase from 23/03/2014
BLA BLA
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Sébastien D.
Rating: 4 out of 5
following a purchase from 04/04/2014
Big issues with the carrier.... totally abnormal to have part of the package stolen.
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Response from France Trampoline
Hello, We thank you for your overall rating and your comments. We have forwarded the information to the carrier directly regarding your issue. The missing package was immediately resent at their expense of course as it was lost during the shipment of the first order. It is very important to check that all received packages are present according to the delivery note attached to the pallet (as indicated in the confirmation emails of your order shipment). We renew our apologies for this issue and remain at your disposal. The France Trampoline team.
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Olivier T.
Rating: 4 out of 5
following a purchase from 28/03/2014
Pleasant and professional phone reception. Material provided is of excellent quality. One remark though: The protective net purchased to replace the old one has a zipper this time reinforced at the seams BUT unfortunately is smaller than previously and unfortunately my children have grown!! So folding it in four to fit into the trampoline!! So there is improvement and less. But the quality is there and that's the main thing!!
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Regis P.
Rating: 4 out of 5
following a purchase from 21/03/2014
Very efficient after-sales service that took into account my small problems with the net support ring and within a week had provided me with the spare parts to remedy it. My children are having a blast on the trampoline which is really great. Good product and plenty of hours of outdoor play ahead.
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Flora F.
Rating: 4 out of 5
following a purchase from 07/03/2014
THE PRODUCT MEETS OUR EXPECTATIONS
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Jordane C.
Rating: 4 out of 5
following a purchase from 06/02/2014
Very good material. The assembly instructions lack a bit of clarity. I am very satisfied with my purchase.
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Marie S.
Rating: 4 out of 5
following a purchase from 13/03/2014
Serious company, very friendly sales service, good quality trampoline.
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Steinmetz A.
Rating: 4 out of 5
following a purchase from 20/02/2014
Very good customer service. Quality trampoline
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Olivier D.
Rating: 4 out of 5
following a purchase from 16/04/2014
Good reception when taking phone inquiries, and good after-sales service (a defective part replaced immediately)
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Yann L.
Rating: 4 out of 5
following a purchase from 05/03/2014
good delivery and easy assembly
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Christophe B.
Rating: 4 out of 5
following a purchase from 05/03/2014
easy to order and fast delivery however we had taken the small trampoline as a free option and instead we received the football net. We contacted trampoline France to inform them of the error and they told us that there was no more small trampoline but that they would call us back. It's been 10 days and still nothing. Too bad the product is great but the customer service is not great
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Christian L.
Rating: 4 out of 5
following a purchase from 05/03/2014
Reachable, Response received, Delay: average, exceeded (May 1st, public holidays) Spare parts: possible Warranty and quality correct Address and phone visible on the site Assembly instructions to improve Assembly parts: too short for the brackets (or intermediate spikes defective)
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Christophe M.
Rating: 4 out of 5
following a purchase from 18/02/2014
GOOD
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David B.
Rating: 4 out of 5
following a purchase from 25/02/2014
GOOD QUALITY MATERIAL TO SEE WITH TIME SATISFIED WITH THE TRAMPOLINE AND DELIVERY. THANK YOU
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Vincent T.
Rating: 4 out of 5
following a purchase from 25/03/2014
Perfect.
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Thierry G.
Rating: 4 out of 5
following a purchase from 04/03/2014
Very good fast and efficient service.
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Bernard S.
Rating: 4 out of 5
following a purchase from 25/03/2014
delivery time respected - good material - easy to assemble - updated website to inform us of the preparation, up to the shipment of the package -
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Jean Pierre B.
Rating: 4 out of 5
following a purchase from 24/02/2014
very good site and fast delivery - to recommend
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Erwan B.
Rating: 4 out of 5
following a purchase from 17/02/2014
Fast and careful delivery. Product conforms and easy to assemble. Telephone service very available.
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Marie-france P.
Rating: 4 out of 5
following a purchase from 24/03/2014
Quality product, fast delivery even to Corsica.
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Cécile M.
Rating: 4 out of 5
following a purchase from 23/02/2014
Robust-looking material that makes both kids and adults happy. A big downside for the net, impossible to set up correctly, and one hook broke in less than a week. The jumping mat is very good.
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Michel C.
Rating: 4 out of 5
following a purchase from 09/02/2014
Ordered and received 3 days later, robust trampoline and easy to assemble. Very good quality compared to other trampolines. MY CHILDREN ARE DELIGHTED (15 years and 12 years).
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Fathi E.
Rating: 4 out of 5
following a purchase from 21/02/2014
Quick service, which I appreciated a lot
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Maud M.
Rating: 4 out of 5
following a purchase from 04/04/2014
Nothing particular, everything went well.
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