Customer reviews of France Trampoline

Fast delivery, nothing to complain about.

Quickly delivered, well packaged but instructions not always clear, very long to assemble! (6 hours!)

Product conforms to the description. Delivery on time. The assembly instructions could be clearer. Overall satisfied with this purchase, hoping that the quality and longevity will be there, thank you.

Good investment: my daughter finds it 100 times better than the previous one (better bounce). The quality is there, assembly is relatively easy but requires the presence of two adults and three good hours. A small downside regarding delivery times: ordered on 20/12/12 and delivered on 02/01/13....

Fast delivery despite the Christmas holidays. The trampoline seems to be of good quality, the kids love it.

Shipping time a bit long.

Good service and shipping speed.

The product is of good quality, but the price is high. Shipping costs are high, but very fast.

Delivery on time in good quality packaging, easy to implement explanations, the children appreciate their Christmas gift!

70 kg package in 3 perfectly packaged parcels. Delivery assured within the announced deadlines. The material seems perfectly compliant with the advertisement on the website, but it has not yet been installed and probably will not be before the beginning of spring... In the meantime, it is stored in a dry and clean place. Thank you.

Fast shipping, compliant product that seems to be of good quality.

Order compliant and fast delivery.

Delivery in three days with package in good condition. The manual for assembly could be more explicit. Keep in mind that the customer has probably never assembled a trampoline. The circle is very hard to close. Two well-built guys struggled to do it. Specify right from the start (and not later) to fix the reinforcement bars exactly 30 cm or why not put marks on the bars. This would avoid having to mess around with a tape measure after having placed them +- at mid-height. The assembly of the safety net bars is not easy (height of fixing, pushing the foam up without displacing the upper bar while keeping the sleeve in the plastic cap...) The hook of the clamp is very useful, to tighten the bars a plumber's clamp is necessary. Once assembled, it is only pleasure for my six-year-old boy and his parents. The size of the surface is comfortable and the structure seems solid. Let's see in two years.

Reliable site, product that seems to be of good quality, easy to install. Only the instructions for assembling the ladder leave a bit to be desired

assembly quite simple for quick use and guaranteed sensation

order service shipping very well assembly explanation good except the top of the net is missing a rod and comes undone easily

Delivery time respected, assembly clearly explained, the kids are having a blast...thank you Santa Claus!

Service performed without any problem.

delivery within 3 days after the order, so very fast, only downside, I was informed of the delivery on the same day.

I shouldn't have been able to make a mistake in choosing the purchased model. The site is a bit cluttered. But the speed of the delivery service is superb.

The product perfectly meets my expectations. The delivery times were perfectly respected. It is a pity, however, that the offer I subscribed to did not allow me to clearly understand that a protective cover was not only available but probably necessary for outdoor use. I could only realize this after delivery, to discover that the said cover could be delivered to me at the price of 75€ + ... 88€ for shipping!

Very good service, fast delivery time. Nothing to complain about.

Very good service. Only remark: we had indicated delivery days as requested and the delivery took place on another day when we were not at home.

Good manufacturing quality, a difficulty encountered in placing the plastic elements that hold the upper part of the net, they do not stay together!

Very responsive sales team when asking a question before purchase. Order delivered quickly within the expected time frame, as indicated on the site. Unfortunately for me, the delivery person came at 8:30 am while the appointment was from 10:30 am (thankfully I was there). Super product quality, very happy with this purchase, I recommend 100%. Thank you France Trampoline, our children had a blast this afternoon.

Thank you, product conforms to the description, easy assembly (count about two hours for Mrs. and Mr.) even if the assembly instructions are a bit brief. It requires concentration for the sketches and explanations...

We are delighted with this product, the children even more. The quality, robustness, and safety are present.

good order tracking, respect for delivery. For the order, I could not get the invoice with the different name from the delivery.

serious service

Product meets my expectations, fast and well-organized delivery.

The telephone advice service is welcoming and very professional. The delivery time was completely respected.

good quality product, but long to assemble.... we need to be several! small problem with poorly suited stitching on the tube protections holding the net: we had to unpick and patch with tape!! to see over time

NO PROBLEM

A fast and efficient service, we will see during the assembly of the trampoline. But we knew the company because we had already bought a net (we are very satisfied with it). Best regards.

I am giving this item to my granddaughter. I am having it delivered to my son Frederic. I would have liked the billed person to be independent of the delivered person. However, it seems that your software does not make the distinction! Unless it was a mistake on my part? Other than that, everything is fine. Happy holidays Michel L.

Very happy with the service, delivery, and product.

speed efficiency seriousness

- well-detailed website and rather easy to visit which gives confidence in the company - well-designed product range - payment in 3 installments without fees very appreciated. - good phone contact for additional information - no delivery problems I hope now that in case of need the after-sales service will be serious.

Good

There is a problem with the delivery, I ordered a mini trampoline, I was not informed of the delivery, whereas in your email, we were supposed to contact me to define the date and time, I never received this information.