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P
Rating: 4 out of 5
No comments; delivery perfectly met our expectations...
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 063 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 1, 2, 3 and 4 stars
Reset filtersB
Rating: 4 out of 5
It would have been very nice to add one or two spare parts, I am particularly thinking of the plastic clamps/hooks used to attach the net...
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A
Rating: 4 out of 5
The ordering process is very well done, the delivery is equally satisfactory. Customer support is good too but lacks speed in resolving material issues. Nevertheless, I would gladly use your services again.
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C
Rating: 4 out of 5
Nothing to report.
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R
Rating: 4 out of 5
DIFFICULT ASSEMBLY.
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L
Rating: 4 out of 5
Good quality trampoline allowing for great jumps even for adults. The first assembly of the structure is not easy, even with the clamp, it is better to have a good clamp. The jumping mat is easy to assemble, just make sure to properly locate the first 8 springs.
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A
Rating: 4 out of 5
Advised by phone, good... fast delivery, no problem.
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L
Rating: 4 out of 5
Delivery quite fast, being informed about the delivery is practical.
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R
Rating: 4 out of 5
A high-quality product that matches the description perfectly. The manual could perhaps be more explicit, even if the assembly is not insurmountable as long as it is done by two people. Fast delivery. Product to recommend.
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V
Rating: 4 out of 5
Hello, I was just disappointed to have to contact you again to know if you received the check; the response regarding the delivery time gave me the feeling of a non-priority order since it was paid by check. I will certainly continue to order from you for the maintenance of my trampoline, but I cannot afford to invest in anything else, even if your products seem very nice, thank you again.
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P
Rating: 4 out of 5
I don't see what could be improved, it's perfect as it is! Just at the assembly level, I had a little problem, you absolutely need the help of a man to fix the springs!
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O
Rating: 4 out of 5
Good product quality. Delivery service okay.
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D
Rating: 4 out of 5
Nothing to say, good product
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K
Rating: 4 out of 5
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B
Rating: 4 out of 5
Available for phone support
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J
Rating: 4 out of 5
I thought a winter cover would be delivered with it....... (I'm joking of course)
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A
Rating: 4 out of 5
Fast delivery, not disappointed with the trampoline, sturdy and beautiful, easy to assemble, well explained..... just disappointed with the quality of the ladder sold on the site, complicated to assemble, the pieces fit poorly
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D
Rating: 4 out of 5
Regarding the order, no issues. Fast delivery in 5 days. Well packaged. Material conforms and apparently of good quality. The protective cover cannot be installed when the safety net is mounted. It would be good to also offer a "light" cover for daily protection.
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A
Rating: 4 out of 5
Satisfied with the site and the delivery. I have nothing else to say.
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J
Rating: 4 out of 5
Very happy with the product and the advice I received by phone - timely delivery -
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E
Rating: 4 out of 5
The packaging of the jumping mat and the cushion is a bit light and the cushion arrived scratched. (I only bought these "spare parts")
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M
Rating: 4 out of 5
We had no problems. The only criticism is that the trampoline ladder does not fit the model we purchased, the solution of digging the ground is ridiculous, how to dig a concrete terrace to compensate for the height problem? I would like you to specify how to do it! No problem, you can display my message. Marc
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L
Rating: 4 out of 5
It would be desirable to be able to see if the item is available or not, or at least if the chosen item is still in stock. Indeed, we had ordered a trampoline model and the company had to call us to inform us that they were out of stock. We had to choose another item by phone... a bit of a shame...
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C
Rating: 4 out of 5
Good quality of the product corresponding to our wish and the site. Fast delivery. Perhaps more information should be provided as the choice is difficult to make among all the categories of trampolines you offer. The order should be followed by a call to verify that the choice is appropriate for use. Otherwise, the site is well thought out, well organized, and easy to use.
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J
Rating: 4 out of 5
DIFFICULT TO FIND APPOINTMENT WITH THE CARRIER -1 OR 2 TOURS ONLY IN OUR LOCALITY-
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M
Rating: 4 out of 5
Order received quickly.
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M
Rating: 4 out of 5
Too bad, the fixings for the net were missing. And since it was a gift for my children, it's very regrettable.
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G
Rating: 4 out of 5
Easy to contact, good advice, responsive. The choice of trampolines is very good and varied. Too bad not to offer larger trampolines (rectangular 5x3).
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A
Rating: 4 out of 5
The prices! Relatively expensive for additional accessories.
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E
Rating: 4 out of 5
Super, the kids love it. We have passed your contact details to family members.
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G
Rating: 4 out of 5
Very good product, assembly well explained and illustrated. Fast delivery. Only small issue, no explanation on how to fix the football panel.
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F
Rating: 4 out of 5
Everything is ok.
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C
Rating: 4 out of 5
No particular problem.
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G
Rating: 4 out of 5
The purchase advice is satisfactory. The delivery and delivery times are perfect. But be careful for an oval 490, plan for 4 adults and 3 hours. Only small downside for the assembly of the protective net, the rods that support the top of the net are very, very difficult to put on and came loose during installation. I think we will have to take them down.
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P
Rating: 4 out of 5
Very good telephone reception and advice. But a small disappointment with the immediate transfer of delivery to an external platform, which is very efficient. A small hiccup for the delivery due to the multiplication of subcontractors without exact transmission of the requirements given at the order (loss of information slowing down the delivery person despite himself) Assembly took longer and was more laborious than announced. But we are satisfied.
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T
Rating: 4 out of 5
good quality of products, fast delivery but a bit expensive, too bad.
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L
Rating: 4 out of 5
delivery 10 days after payment so a bit long!!! lack of responsiveness, stock? Otherwise nothing to complain about the material, I recommend!!
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T
Rating: 4 out of 5
The manual is difficult to understand. It would be practical to indicate the order of assembly of the accessories.
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X
Rating: 4 out of 5
The search for information and the presentation of spare parts. It was not easy to find the spring protectors on the site... too much advertising, too many photos, not enough information about the part itself.
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Y
Rating: 4 out of 5
compliant product
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