Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 063 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 1, 2, 3 and 4 stars

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B
Bernard R.
Rating: 4 out of 5
following a purchase from 05/04/2012
The assembly instructions are not precise enough.
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Emmanuel B.
Rating: 4 out of 5
following a purchase from 17/05/2012
Fast delivery! Impeccable material, easy assembly!
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Herve G.
Rating: 4 out of 5
following a purchase from 14/06/2012
the information found on the site corresponds to reality, the deadlines are respected and the order tracking is well ensured
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Sylvie F.
Rating: 4 out of 5
following a purchase from 24/05/2012
Nothing to report
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Florence L.
Rating: 4 out of 5
following a purchase from 19/04/2012
Thank you for your Client call that moved things forward.
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Grégoire S.
Rating: 4 out of 5
following a purchase from 24/05/2012
Easy assembly. Quality problem with the defective ladder / not mountable on a step.
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Jérôme & Justine Q.
Rating: 4 out of 5
following a purchase from 16/05/2012
Fast shipping, but incomplete package. We had to contact France Trampoline again to get the missing spring bag. But otherwise everything is ok and impeccable after-sales service. Thank you
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Pascale V.
Rating: 4 out of 5
following a purchase from 30/05/2012
Everything is exactly as described; fast delivery.
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Jean B.
Rating: 4 out of 5
following a purchase from 17/04/2012
Good phone reception. Good order tracking. Delivery time respected. Very good satisfaction with the product.
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Roger G.
Rating: 4 out of 5
following a purchase from 29/05/2012
the only point I wanted to mention is a carrier problem with whom an appointment was scheduled. Not being on site the carrier had not set an appointment and simply called me to say he was at the door' by the time I arrived on site a few minutes he was ready to leave
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Bernard L.
Rating: 4 out of 5
following a purchase from 03/04/2012
The disassembly instructions could be improved
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Betty C.
Rating: 4 out of 5
following a purchase from 28/05/2012
The carrier SUBRA is not serious. 3 appointments made because the schedules are not respected. I strongly advise you to change carriers.
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Marjolaine J.
Rating: 4 out of 5
following a purchase from 23/04/2012
Very satisfied with the delivery time and the product itself.
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Véronique D.
Rating: 4 out of 5
following a purchase from 05/05/2012
The ordered trampoline (Jump up) seems solid. The delivery was quick.
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Colette C.
Rating: 4 out of 5
following a purchase from 28/04/2012
assembly instructions
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Sandra B.
Rating: 4 out of 5
following a purchase from 06/04/2012
One point to improve: the delivery company that forces you to block the day to receive the package. The delivery person did not want to drop the packages at the bottom of the stairs, because it is supposedly not in the contract, not all houses are on the ground floor!
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Mickael B.
Rating: 4 out of 5
following a purchase from 20/04/2012
lower shipping costs otherwise overall good
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Pascal B.
Rating: 4 out of 5
following a purchase from 20/04/2012
Very good customer contact Easy assembly of the trampoline Very nice tent accessory Missing a small user guide for the trampoline (initiation, figures, exercises...)
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Celine L.
Rating: 4 out of 5
following a purchase from 06/04/2012
Just that the carrier should call us before being at our door so we can organize and have someone to receive the package, otherwise very good welcome at the depot.
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Frederic M.
Rating: 4 out of 5
following a purchase from 04/05/2012
the only small problem with our order was the delay announced by France trampoline for delivery and the actual delay: from 2 to 5 working days for a real 7 days!!!!
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Pierre-louis L.
Rating: 4 out of 5
following a purchase from 25/05/2012
Remember to communicate to the carrier the contact details of the person to be contacted, if this person is different from the billing address.
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Pierre F.
Rating: 4 out of 5
following a purchase from 07/06/2012
everything is very good
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Sonia G.
Rating: 4 out of 5
following a purchase from 17/05/2012
installation of the net is not very easy
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Christel C.
Rating: 4 out of 5
following a purchase from 23/05/2012
The trampoline is perfect. The carrier was average, delivery not on the indicated day and the packaging box was torn. The after-sales service is reachable and responsive.
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Angel D.
Rating: 4 out of 5
following a purchase from 02/05/2012
Nothing to complain about. Easy order. All explanations are clear and allow finding what suits everyone.
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Jean-reynald R.
Rating: 4 out of 5
following a purchase from 17/04/2012
I find your ordering process good, I am very satisfied with your service, I would not hesitate for a second to recommend.
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Diane D.
Rating: 4 out of 5
following a purchase from 22/05/2012
It would have been easier to be informed of the delivery day because the trampoline almost went back directly!! It is also regrettable to order a trampoline intended for the children's club for professional use and to discover once assembled that it is intended for family use. However, seeing the children spend their afternoons jumping puts everything into perspective.
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Patricia M.
Rating: 4 out of 5
following a purchase from 14/05/2012
Fast order, perfect website, delivery without any issues. I recommend the partner "france trampoline" without any problems. French company, there are still a few left...
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Brigitte S.
Rating: 4 out of 5
following a purchase from 09/04/2012
I should have been informed of the delivery day which was not done. I could very well have been absent.
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Jean Michel S.
Rating: 4 out of 5
following a purchase from 07/05/2012
Small bug regarding delivery times + promised accessory not delivered to this day. Otherwise, contact with the company was very satisfactory and their ability to find solutions to problems was very good. Good responsiveness overall!
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Anne A.
Rating: 4 out of 5
following a purchase from 02/04/2012
Everything went well, from the order to the delivery I got the link to your site from a friend and I could share it with others if asked.
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Michel G.
Rating: 4 out of 5
following a purchase from 09/04/2012
Trampoline delivered in good condition within the expected time. Nothing to say about the assembly except for the difficulty of attaching the elastic on the inner side of the cushion to the frame. For now, the trampoline is satisfactory given its low usage due to bad weather.
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Patrick J.
Rating: 4 out of 5
following a purchase from 29/04/2012
The lack of follow-up on the delivery, the carrier did not call me to make an appointment for the delivery, I had to call you (72 hours after your notification), you gave me his name and phone number when I called him, he told me he only took delivery of the package on the same day delivery was made very correctly on the agreed day and time.
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Emmanuelle P.
Rating: 4 out of 5
following a purchase from 03/06/2012
Fast delivery, quality material.
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Jessie V.
Rating: 4 out of 5
following a purchase from 13/05/2012
Order delivered very very quickly. Before the order, I had to call France Trampoline, I immediately got someone who answered my question right away. Due to lack of time, the trampoline is not yet assembled, but once done, I am sure I can give the 5th star!
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Nathalie H.
Rating: 4 out of 5
following a purchase from 15/04/2012
Help in choosing between models.
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Frédéric A.
Rating: 4 out of 5
following a purchase from 08/04/2012
Delivery and goods conform to the order - no problems to report.
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Michel H.
Rating: 4 out of 5
following a purchase from 05/05/2012
No issues.
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Francis D.
Rating: 4 out of 5
following a purchase from 28/04/2012
Completely acceptable. Likely future additional order.
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René L.
Rating: 4 out of 5
following a purchase from 18/05/2012
Very easy to assemble, did it alone in an afternoon. Seems solid but time will tell. Used in a camping. Service, good to very good, almost no delay!
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