Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 2, 3 and 4 stars

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Cathy C.

Published on 13/01/2012 à 13h16 following a purchase from 09/12/2011

Nothing to report

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David H.

Published on 13/01/2012 à 12h20 following a purchase from 11/11/2011

delivery quite fast, trampoline very safe for children, however the cover only holds halfway when there is wind, the free football cover tears and breaks too easily at the hooks

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Helene M.

Published on 13/01/2012 à 11h45 following a purchase from 30/09/2011

For now, I can only give 4 stars because this is a purchase for a future gift (in April) and I haven't assembled it yet. Otherwise, regarding the information requested before the order, during, and at delivery, everything went smoothly, thank you.

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Véronique L.

Published on 13/01/2012 à 11h17 following a purchase from 11/11/2011

If you are talking about the order and delivery, I have absolutely nothing to complain about, it was very good. If you are talking about the trampoline, I can't say anything because it is not yet installed.

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Jerome T.

Published on 13/01/2012 à 11h16 following a purchase from 21/10/2011

Delivery: we were supposed to be called before delivery. The delivery person called us 3 minutes before delivering. Fortunately, our daughter was present.

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Lionel D.

Published on 13/01/2012 à 10h42 following a purchase from 07/10/2011

Very good contact for the order. Speed and flexibility (sending in two parts to ensure having the trampoline for Christmas). The delivery times were well respected, which is not the case for all internet orders! The product meets our expectations: solid, the children are delighted. Two downsides: the instructions could be improved (not very clear), and the differences between the different ranges proposed should be better specified on the site (it's not obvious without seeing them in person). We hope that our trampoline will last a long time.

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Edith L.

Published on 13/01/2012 à 10h26 following a purchase from 09/12/2011

Friendly and pleasant phone reception. Good responsiveness. However, your email announced a call from the carrier within 72 hours to arrange a delivery appointment, and this famous carrier did not contact us within the announced timeframe. Indeed, he did so three days after this deadline. But, I think that since it was the week between Christmas and New Year's, it must have been the truce... We were delivered without any issues in the end and now all family members are having a great time.

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David S.

Published on 13/01/2012 à 09h28 following a purchase from 02/12/2011

just that the protective net was not available at the time of the order, but everything was received on time for Christmas. Very professional, I find.

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