Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 3 and 4 stars

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J
Jeannine C.
Rating: 4 out of 5
following a purchase from 09/07/2019
Very good sales service.
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Alexandra O.
Rating: 3 out of 5
following a purchase from 25/06/2019
Fast but no contact from the delivery person specifying the time and day of delivery. Fortunately, the neighbor saw the package, it's a bit tight!
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Sylvain R.
Rating: 4 out of 5
following a purchase from 11/07/2019
Very good product. Just surprised by this difference: - noted as indoor trampoline on your site - noted as to be used exclusively outdoors on the product Why this difference? What is the risk? Can I use it indoors or not?
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Nicolas D.
Rating: 4 out of 5
following a purchase from 08/07/2019
Clear and easy-to-navigate website.
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François C.
Rating: 4 out of 5
following a purchase from 05/07/2019
Delivery on time as planned. Material that seems solid and well finished!!
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Sylvie L.
Rating: 4 out of 5
following a purchase from 04/07/2019
Efficient, delivery times are top-notch
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Frederic C.
Rating: 4 out of 5
following a purchase from 09/07/2019
Very good product. Easy to install even on my TRIGANO trampoline.
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Annick P.
Rating: 3 out of 5
following a purchase from 04/07/2019
I bought a trampoline cover that unfortunately cost me 4 times its price. Indeed, upon arrival of the product, I had the unpleasant surprise of having to pay additional fees (in addition to customs fees) even though the DHL transport fees were already exorbitant ***€ (2 times the price of the product)
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Clementine L.
Rating: 4 out of 5
following a purchase from 09/07/2019
Good. But the assembly instructions for the trampoline could be more detailed
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Anne H.
Rating: 4 out of 5
following a purchase from 05/07/2019
The delivery service could be improved: the provider refuses to drop off packages if the location is not directly accessible with their transport vehicle....... fortunately, the neighbors are understanding...
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Martine A.
Rating: 4 out of 5
following a purchase from 04/07/2019
Good product easily assembled. The delivery went smoothly.
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Nelly L.
Rating: 4 out of 5
following a purchase from 04/07/2019
The net is said to be universal but only for trampolines purchased from you. Some difficulties in installing the net.
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Cyrik F.
Rating: 4 out of 5
following a purchase from 05/07/2019
Nothing to complain about
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Alric L.
Rating: 4 out of 5
following a purchase from 06/07/2019
Some sewing defects on the top of the safety net support poles. Assembly instructions a bit light. Otherwise, very good product
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Mathilde G.
Rating: 4 out of 5
following a purchase from 07/07/2019
Fast
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Delphine T.
Rating: 4 out of 5
following a purchase from 07/07/2019
Good
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Julien W.
Rating: 3 out of 5
following a purchase from 07/07/2019
A broken plastic part in the box which was not damaged.
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Magalie M.
Rating: 4 out of 5
following a purchase from 07/07/2019
Compliant
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Christian A.
Rating: 4 out of 5
following a purchase from 21/06/2019
Good
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Cyrille M.
Rating: 4 out of 5
following a purchase from 05/07/2019
Fast delivery, quality product
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Fabrice B.
Rating: 4 out of 5
following a purchase from 15/06/2019
I find it unfortunate to wait so long for normal wear parts for a trampoline.
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Patricia F.
Rating: 4 out of 5
following a purchase from 03/07/2019
everything was perfect, order received as expected, very good delivery person, perfect product I recommend, you can place an order without worry
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Bruno C.
Rating: 4 out of 5
following a purchase from 03/06/2019
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Alain R.
Rating: 2 out of 5
following a purchase from 04/06/2019
placed an order received the products a month later. a bit long anyway for a company like this
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Response from France Trampoline
Hello, and thank you for taking the time to leave us a comment. Indeed, and after verification, at the time of your order the products were being restocked, as indicated on the product sheet. As soon as they were back in stock, they were shipped to you on the agreed date, a month later. We apologize for these slightly long restocking delays, but they were indeed announced before the order confirmation. We remain at your disposal for any further questions or comments. The France Trampoline team
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Aurélie F.
Rating: 4 out of 5
following a purchase from 15/05/2019
The waiting time for the out-of-stock product was a bit long. The delivery person came without informing us and we were absent. We had to wait again.
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Hervé Z.
Rating: 4 out of 5
following a purchase from 05/07/2019
Good advice, fast delivery. Impeccable product!
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Jérôme G.
Rating: 4 out of 5
following a purchase from 02/07/2019
Quality - price quite good
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Christophe C.
Rating: 4 out of 5
following a purchase from 02/07/2019
Excellent phone reception. Fast delivery
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Isabelle A.
Rating: 4 out of 5
following a purchase from 29/06/2019
Products are quite expensive but seem to be of good quality, to be seen in use.
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Jean-françois R.
Rating: 4 out of 5
following a purchase from 13/05/2019
Phone advice: perfect Delivery: Perfect Material: Perfect Assembly instructions: Terrible, terrible, absolutely terrible: Needs to be redone, not clear at all, worse than ***! :)
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Jean Louis M.
Rating: 4 out of 5
following a purchase from 28/06/2019
good quality product, conforms to the description
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Lug P.
Rating: 2 out of 5
following a purchase from 30/06/2019
Very good product but the delivery was terrible. Announced between 2 and 5 working days, the trampoline arrived after 9 working days and I had to send several emails and then call 2 different carriers.... terrible! This is not worthy of a product sold at such a price
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Response from France Trampoline
Hello, and thank you for taking the time to leave us a comment. We are sorry that the delivery did not meet your satisfaction, and indeed the 9-day delay you experienced does not reflect the quality of service we offer. Your case has been closely monitored by our sales team. We sincerely apologize again for the inconveniences encountered and remain at your disposal for any further requests or comments. The France Trampoline team
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Louisette D.
Rating: 4 out of 5
following a purchase from 27/06/2019
Quality material. A bit difficult to assemble. The order, transport, and receipt of the product were very satisfactory.
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François V.
Rating: 4 out of 5
following a purchase from 29/06/2019
Order delivered on time, serious packaging
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Christophe L.
Rating: 3 out of 5
following a purchase from 30/06/2019
Not all items were available. The climbing net is still missing.
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Response from France Trampoline
Hello, Thank you for your comment. We apologize for this inconvenience. The net will be sent to you at the beginning of August. We remain at your disposal for any other comments and renew our apologies for this inconvenience. Best regards, the France Trampoline team.
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France V.
Rating: 4 out of 5
following a purchase from 17/06/2019
Excuse me for not thanking you for my order which I received well in Normandy. France Valin
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Marc S.
Rating: 3 out of 5
following a purchase from 26/06/2019
Very good quality product: the price may seem high but the quality is really there compared to what I have been able to see/buy elsewhere. However, the delivery is catastrophic: deadlines not respected, loss of the product at the delivery location... one piece of advice to France Trampoline: change your service provider!
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Response from France Trampoline
Hello, and first of all thank you for taking the time to leave us a comment! We are sorry that the delivery of your trampoline did not meet your satisfaction. We carefully select the carriers we work with, but it can happen, especially during the summer period, that the quality of service provided by some is not up to our expectations. We apologize for the inconveniences encountered, which are beyond our control, and remain at your disposal for any comments or questions! Best regards, the France Trampoline team.
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Olivier B.
Rating: 4 out of 5
following a purchase from 26/06/2019
Very good
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Alain F.
Rating: 4 out of 5
following a purchase from 27/06/2019
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Fatou S.
Rating: 4 out of 5
following a purchase from 26/06/2019
Package in perfect condition upon receipt. Quick assembly.
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