France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Very good material at first glance. Easy to assemble. The only downside regarding an accessory ordered additionally, the anchoring kit... one of the 4 straps came loose as soon as it was set up while the other 3 were perfect... surely a mistake on my part. Very good service, I highly recommend
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R
Renata R.
Rating: 3 out of 5
following a purchase from 14/07/2019
The trampoline expected between 2/5 working days arrived in 12 days. Communication was poor. The carrier had a significant issue, France Trampoline was not proactive in finding a solution. Otherwise, the product is very good: expect more than 15 days for delivery
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Gilles D.
Rating: 4 out of 5
following a purchase from 14/07/2019
Colissimo scheduled for Monday informed the evening that it would only pass the next day
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Marie P.
Rating: 4 out of 5
following a purchase from 14/07/2019
Product as described and fast delivery
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Laurence E.
Rating: 4 out of 5
following a purchase from 14/07/2019
very good
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Yves M.
Rating: 4 out of 5
following a purchase from 11/07/2019
An error on the diameter of a tube, which was quickly corrected. Otherwise, everything else was perfect.
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Jeannine C.
Rating: 4 out of 5
following a purchase from 09/07/2019
Very good sales service.
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Alexandra O.
Rating: 3 out of 5
following a purchase from 25/06/2019
Fast but no contact from the delivery person specifying the time and day of delivery. Fortunately, the neighbor saw the package, it's a bit tight!
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Sylvain R.
Rating: 4 out of 5
following a purchase from 11/07/2019
Very good product. Just surprised by this difference: - noted as indoor trampoline on your site - noted as to be used exclusively outdoors on the product Why this difference? What is the risk? Can I use it indoors or not?
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Nicolas D.
Rating: 4 out of 5
following a purchase from 08/07/2019
Clear and easy-to-navigate website.
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François C.
Rating: 4 out of 5
following a purchase from 05/07/2019
Delivery on time as planned. Material that seems solid and well finished!!
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Sylvie L.
Rating: 4 out of 5
following a purchase from 04/07/2019
Efficient, delivery times are top-notch
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Frederic C.
Rating: 4 out of 5
following a purchase from 09/07/2019
Very good product. Easy to install even on my TRIGANO trampoline.
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Annick P.
Rating: 3 out of 5
following a purchase from 04/07/2019
I bought a trampoline cover that unfortunately cost me 4 times its price. Indeed, upon arrival of the product, I had the unpleasant surprise of having to pay additional fees (in addition to customs fees) even though the DHL transport fees were already exorbitant ***€ (2 times the price of the product)
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C
Clementine L.
Rating: 4 out of 5
following a purchase from 09/07/2019
Good. But the assembly instructions for the trampoline could be more detailed
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Anne H.
Rating: 4 out of 5
following a purchase from 05/07/2019
The delivery service could be improved: the provider refuses to drop off packages if the location is not directly accessible with their transport vehicle....... fortunately, the neighbors are understanding...
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M
Martine A.
Rating: 4 out of 5
following a purchase from 04/07/2019
Good product easily assembled. The delivery went smoothly.
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Nelly L.
Rating: 4 out of 5
following a purchase from 04/07/2019
The net is said to be universal but only for trampolines purchased from you. Some difficulties in installing the net.
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Cyrik F.
Rating: 4 out of 5
following a purchase from 05/07/2019
Nothing to complain about
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Alric L.
Rating: 4 out of 5
following a purchase from 06/07/2019
Some sewing defects on the top of the safety net support poles. Assembly instructions a bit light. Otherwise, very good product
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Mathilde G.
Rating: 4 out of 5
following a purchase from 07/07/2019
Fast
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Delphine T.
Rating: 4 out of 5
following a purchase from 07/07/2019
Good
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Julien W.
Rating: 3 out of 5
following a purchase from 07/07/2019
A broken plastic part in the box which was not damaged.
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Magalie M.
Rating: 4 out of 5
following a purchase from 07/07/2019
Compliant
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Christian A.
Rating: 4 out of 5
following a purchase from 21/06/2019
Good
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Cyrille M.
Rating: 4 out of 5
following a purchase from 05/07/2019
Fast delivery, quality product
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F
Fabrice B.
Rating: 4 out of 5
following a purchase from 15/06/2019
I find it unfortunate to wait so long for normal wear parts for a trampoline.
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Patricia F.
Rating: 4 out of 5
following a purchase from 03/07/2019
everything was perfect, order received as expected, very good delivery person, perfect product I recommend, you can place an order without worry
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Bruno C.
Rating: 4 out of 5
following a purchase from 03/06/2019
-
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Alain R.
Rating: 2 out of 5
following a purchase from 04/06/2019
placed an order received the products a month later. a bit long anyway for a company like this
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Response from France Trampoline
Hello, and thank you for taking the time to leave us a comment. Indeed, and after verification, at the time of your order the products were being restocked, as indicated on the product sheet. As soon as they were back in stock, they were shipped to you on the agreed date, a month later. We apologize for these slightly long restocking delays, but they were indeed announced before the order confirmation. We remain at your disposal for any further questions or comments. The France Trampoline team
A
Aurélie F.
Rating: 4 out of 5
following a purchase from 15/05/2019
The waiting time for the out-of-stock product was a bit long. The delivery person came without informing us and we were absent. We had to wait again.
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H
Hervé Z.
Rating: 4 out of 5
following a purchase from 05/07/2019
Good advice, fast delivery. Impeccable product!
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Jérôme G.
Rating: 4 out of 5
following a purchase from 02/07/2019
Quality - price quite good
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Christophe C.
Rating: 4 out of 5
following a purchase from 02/07/2019
Excellent phone reception. Fast delivery
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Isabelle A.
Rating: 4 out of 5
following a purchase from 29/06/2019
Products are quite expensive but seem to be of good quality, to be seen in use.
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Jean-François R.
Rating: 4 out of 5
following a purchase from 13/05/2019
Phone advice: perfect Delivery: Perfect Material: Perfect Assembly instructions: Terrible, terrible, absolutely terrible: Needs to be redone, not clear at all, worse than ***! :)
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Jean Louis M.
Rating: 4 out of 5
following a purchase from 28/06/2019
good quality product, conforms to the description
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L
Lug P.
Rating: 2 out of 5
following a purchase from 30/06/2019
Very good product but the delivery was terrible. Announced between 2 and 5 working days, the trampoline arrived after 9 working days and I had to send several emails and then call 2 different carriers.... terrible! This is not worthy of a product sold at such a price
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Response from France Trampoline
Hello, and thank you for taking the time to leave us a comment. We are sorry that the delivery did not meet your satisfaction, and indeed the 9-day delay you experienced does not reflect the quality of service we offer. Your case has been closely monitored by our sales team. We sincerely apologize again for the inconveniences encountered and remain at your disposal for any further requests or comments. The France Trampoline team
L
Louisette D.
Rating: 4 out of 5
following a purchase from 27/06/2019
Quality material. A bit difficult to assemble. The order, transport, and receipt of the product were very satisfactory.
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François V.
Rating: 4 out of 5
following a purchase from 29/06/2019
Order delivered on time, serious packaging
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