Customer reviews of France Trampoline

9,4 /10

Based on 22 065 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 3 and 4 stars

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Jacques C.

Published on 23/03/2019 à 12h28 following a purchase from 28/02/2019

Fast delivery, quality material, French manufacturing, pure happiness for young and old...

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Jochen S.

Published on 22/03/2019 à 10h26 following a purchase from 24/02/2019

The delivery was as described on the homepage and thus flawless. All parts were present and in perfect condition. Small point of criticism: one could also include a few more screws/nuts, etc. The assembly was manageable with the instructions. Getting the poles into the T-connector was a bit difficult (it was a bit stuck!!). All in all, I am very satisfied and the kids are having fun too.

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Charles B.

Published on 21/03/2019 à 18h17 following a purchase from 01/03/2019

very good service. Improvement: I would have preferred a discount to a gift. I would have preferred bigger and stiffer springs. Thank you

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Eric P.

Published on 20/03/2019 à 12h18 following a purchase from 26/02/2019

We have not yet set up the zip line, but the children loved the special trampoline basketball hoop (besides, it was your gift) as for the net, they also tried it and found it good, except that it moves a bit at the top when they climb, but they manage to go up on one side and come down on the other....

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Marie-laure R.

Published on 20/03/2019 à 10h17 following a purchase from 27/02/2019

Fast delivery. Good article, my children have a lot of fun and it is of good quality but we will see over time. Too bad there is only one ball.

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Bruno L.

Published on 18/03/2019 à 11h14 following a purchase from 25/02/2019

The product, trampoline cushion tensioners, is presented and delivered without any assembly instructions and does not correspond to the original product sewn on the cushion.

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Laurent L.

Published on 17/03/2019 à 12h38 following a purchase from 24/02/2019

Nothing to say

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Guy C.

Published on 14/03/2019 à 15h59 following a purchase from 21/02/2019

EVERYTHING IS PERFECTLY ADAPTED TO WHAT I WAS LOOKING FOR

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Gino B.

Published on 14/03/2019 à 15h54 following a purchase from 21/02/2019

very good telephone advice, no waiting to reach the advisor, fast sending of the trampoline

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Laurent V.

Published on 13/03/2019 à 17h45 following a purchase from 18/02/2019

very good material, both children and parents have fun

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Christophe R.

Published on 13/03/2019 à 16h51 following a purchase from 20/02/2019

Good advisor at your service and good transaction

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Gérard F.

Published on 13/03/2019 à 11h39 following a purchase from 19/02/2019

very good follow-up of the different operations from the order to the delivery

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Céline T.

Published on 13/03/2019 à 10h55 following a purchase from 20/02/2019

Fast delivery, quality product

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Gwénaëlle P.

Published on 12/03/2019 à 16h36 following a purchase from 18/02/2019

Good quality product but difficult to install correctly.

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Fanny P.

Published on 11/03/2019 à 16h37 following a purchase from 17/02/2019

Quality product, expect 2 to 3 hours of assembly. To see over time for the durability of the materials.

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Jean Louis R.

Published on 11/03/2019 à 14h24 following a purchase from 16/02/2019

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Thibaut R.

Published on 11/03/2019 à 12h50 following a purchase from 17/02/2019

Quality products.

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Zena F.

Published on 11/03/2019 à 11h13 following a purchase from 18/02/2019

Very serious. Order received as expected. Serious carrier, an email is sent with the prior shipping date and time slot. Appointment with the carrier well kept and they also contact us by phone. Very satisfied with the delivery and the product.

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Jean Michel L.

Published on 11/03/2019 à 09h48 following a purchase from 16/02/2019

I simply regretted that the ladder to climb onto the trampoline was not part of the package.

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Ferdinand D.

Published on 08/03/2019 à 16h33 following a purchase from 14/02/2019

The material I received was defective and was exchanged without any problem. However, I returned the material at my own expense, which is not normal. That said, I do not hold it against them.

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Gregory L.

Published on 07/03/2019 à 13h14 following a purchase from 14/02/2019

Staff attentive.

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Nadine L.

Published on 05/03/2019 à 22h55 following a purchase from 12/02/2019

Super well done, fast delivery: fortunately there was someone at home because not notified!!!

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Yann L.

Published on 05/03/2019 à 09h46 following a purchase from 12/02/2019

Very good navigation on the site. Prices in line with good manufacturing quality. Product conforms to the description on the website. Assembly manual very readable and good diagrams.

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Marie Laure R.

Published on 04/03/2019 à 22h46 following a purchase from 04/02/2019

Satisfied

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Samia S.

Published on 04/03/2019 à 20h44 following a purchase from 08/02/2019

very good product

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Samia S.

Published on 04/03/2019 à 16h32 following a purchase from 08/02/2019

very good product

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Alix A.

Published on 03/03/2019 à 17h19 following a purchase from 10/02/2019

Delivery compliant and fast

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Jean-marc S.

Published on 28/02/2019 à 15h11 following a purchase from 04/02/2019

Product not installed so could not test it but preliminary approach very satisfactory.

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Marie F.

Published on 28/02/2019 à 13h34 following a purchase from 09/01/2019

Difficulty installing the inner net, we followed online videos but it wasn't simple...

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Response from France Trampoline Published on 12/01/2019

Hello, and thank you for taking the time to leave a comment. We are sorry to read that the installation of your net seemed difficult to you. We have indeed tried to document as much as possible the different steps to follow to install a home net simply and without the mandatory intervention of a professional, through an assembly guide but also step-by-step videos. To complement the information provided by these supports, or for any questions or advice regarding your net or its installation, our team of experts is at your disposal from Monday to Friday from 9 am to 6 pm by phone or email: do not hesitate to contact them, they will be happy to respond to you! Best regards, the France Trampoline team

Nicolas C.

Published on 27/02/2019 à 18h17 following a purchase from 03/02/2019

Very good, very good quality product and deadlines respected

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Nicole B.

Published on 25/02/2019 à 22h14 following a purchase from 03/02/2019

Assembly instructions not precise enough. Not enough bounce, not soft enough

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Response from France Trampoline Published on 05/02/2019

Hello, and thank you for taking the time to leave a comment. We are sorry that the product did not completely convince you. Our customers are usually very satisfied with this trampoline which is designed to allow very young children to gently initiate themselves, and without any risk to their joints, to the joys of trampolining. Accessible to toddlers from 12 months, it has been deliberately designed with elastic bands instead of springs, which explains indeed its softer rebounds than on a classic trampoline. We remain at your disposal for any questions. Best regards, the France Trampoline team

Frederique A.

Published on 25/02/2019 à 20h51 following a purchase from 04/02/2019

Good advice, order and delivery respected

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Cyril E.

Published on 25/02/2019 à 16h59 following a purchase from 02/02/2019

Very good performance. However, one spring was defective and the return of a new one was done without any problem. However, for a simple spring, it is a pity that a signature is required upon receipt. We lost a week because of that.

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Christian M.

Published on 25/02/2019 à 13h43 following a purchase from 01/02/2019

Well

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Amelie B.

Published on 24/02/2019 à 15h25 following a purchase from 03/02/2019

Good performance

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Iris C.

Published on 21/02/2019 à 14h27 following a purchase from 10/12/2018

Fast delivery, but I was not notified by phone by the carrier as indicated, fortunately I was able to free myself to receive the package. Good quality product easy to assemble but the hook of 2 sandos that hold the cushion broke on the first use by my daughter who does not yet weigh 20kg (I am waiting for better weather and a more regular use to see if this happens again and contact customer service)

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Walter G.

Published on 21/02/2019 à 11h20 following a purchase from 31/01/2019

I am talking about the service and not the product which I have not yet unpacked. I am not happy to have seen the price of the trampoline drop the day after my purchase. I contacted you twice by email to express my dissatisfaction but have received no response to date.

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Response from France Trampoline Published on 01/02/2019

Hello, first of all, we thank you for taking the time to leave us a comment. We checked but unfortunately did not receive any email from you, which explains our lack of response. The JumpUp trampoline you ordered was indeed part of our sale products; the day after your purchase, the 3rd markdown period of our sales opened and the discount on this product was indeed greater. We apologize for this inconvenience; do not hesitate to contact us at [email protected] or by phone at 05 56 36 04 62 for more information. Best regards, the France Trampoline team

David S.

Published on 20/02/2019 à 10h49 following a purchase from 27/01/2019

Purchase of a replacement net for a trampoline "France trampoline". The longevity of the original justified the double price of the replacement compared to what is found in stores, as promised to be identical. However, the product received is much thinner, the base attachments of the net have no closure system and end up detaching, which leaves me doubtful about the quality of the product. I hope it will prove to be as durable as the old one given the price. Best regards

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Denis S.

Published on 20/02/2019 à 10h39 following a purchase from 29/01/2019

Good overall performance

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Nil D.

Published on 20/02/2019 à 10h36 following a purchase from 29/01/2019

Good service.

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