France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Fast delivery by a nice carrier with appointment scheduling. Careful packaging, too bad a nut was missing. Very easy to assemble, I assembled it with my 9-year-old and 7-year-old daughters in 1h30. Very good idea to provide tools, however, the wrench is not practical, for my part I used a ratchet wrench which is simpler and faster. Good purchase, I recommend.
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Teresa E.
Rating: 4 out of 5
following a purchase from 07/12/2017
We are very satisfied with the trampoline and service!
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Charles C.
Rating: 4 out of 5
following a purchase from 10/12/2017
Search on a search engine for a quality and safety trampoline for children. Quick order online without phone contact. Good order tracking online. Delivery scheduled on time by a good subcontractor (***) but at an unsuitable time slot (10-12h from Monday to Friday). Assembly instructions very insufficient due to a significant pagination error (French)
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Sandrine T.
Rating: 4 out of 5
following a purchase from 10/12/2017
Issue with delivery as the provider only offers appointments in the morning and in the end, they come in the middle of the afternoon. Therefore, one has to take half a day off for nothing as they do not come during the indicated time slot.
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Jean M.
Rating: 4 out of 5
following a purchase from 08/12/2017
good
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Yann R.
Rating: 4 out of 5
following a purchase from 05/12/2017
Very good
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Philippe C.
Rating: 4 out of 5
following a purchase from 06/12/2017
Nothing to report
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Dussaud-forstin S.
Rating: 4 out of 5
following a purchase from 02/12/2017
Very good service as usual.
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Stephane M.
Rating: 4 out of 5
following a purchase from 06/12/2017
Good trampoline but difficult to assemble the support bar. The click at the top was very difficult to center, took nearly half an hour to achieve....
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Marie F.
Rating: 4 out of 5
following a purchase from 05/12/2017
very satisfied with the advisor
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Lucas S.
Rating: 4 out of 5
following a purchase from 13/10/2017
Ordered a custom apartment net, very good quality; but no assembly instructions/help to be found
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Lorenzo S.
Rating: 4 out of 5
following a purchase from 01/12/2017
fast and efficient service
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Jerome D.
Rating: 3 out of 5
following a purchase from 04/12/2017
I followed the seller's advice who was very accessible and knew his products well. The only problem upon arrival was the size of the trampoline which could have been larger despite my explanations.
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Response from France Trampoline
Hello, Thank you for your message following your order. Regarding the size of the trampoline, our advisors provide you with the most relevant information possible, based on your needs. The trampoline you selected (the Waouuh 390) offers a nice jumping surface of 9 m², which delights most customers who purchased this model. But we hear your comment and will work to improve further :-) We remain at your disposal for any additional comments, Best regards, The France Trampoline Team
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Henri B.
Rating: 4 out of 5
following a purchase from 03/12/2017
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Sylvain B.
Rating: 4 out of 5
following a purchase from 26/11/2017
Super professional and very nice
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Annabelle C.
Rating: 3 out of 5
following a purchase from 30/11/2017
Order and rapid shipping, nothing to say about this subject but broken parts in the package. We did not have time to assemble it completely to see if it hinders or not
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Sascha F.
Rating: 4 out of 5
following a purchase from 28/11/2017
Everything is good, only the assembly instructions could be better (a video would be helpful)
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Thierry C.
Rating: 4 out of 5
following a purchase from 20/11/2017
this was our 2nd order with them, the 1st had no issues but the 2nd was different... problem with the delivery, I had contacted before placing the order, clearly specified the address which was different from the company's headquarters and well not delivered to the right place.... I am disappointed on that side otherwise trampoline conforms to my request
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Lionel B.
Rating: 4 out of 5
following a purchase from 26/11/2017
Good product to see over time
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Michel Z.
Rating: 4 out of 5
following a purchase from 03/11/2017
Long delay because one of the items is missing
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Maido C.
Rating: 4 out of 5
following a purchase from 24/11/2017
Good
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Thierry R.
Rating: 4 out of 5
following a purchase from 27/11/2017
Received on time but still not open, it's a gift for Christmas so I reserve my opinion on the product
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Michel M.
Rating: 4 out of 5
following a purchase from 06/11/2017
good reception, good advice. Problem in the design
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Christophe D.
Rating: 4 out of 5
following a purchase from 24/11/2017
material of very good quality
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Dalia C.
Rating: 4 out of 5
following a purchase from 24/11/2017
Good information about the product by phone. Delivery on time. Bravo I am waiting to give it to the children for Christmas now...
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Maite G.
Rating: 4 out of 5
following a purchase from 11/09/2017
notify in case of delay on delivery
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David L.
Rating: 4 out of 5
following a purchase from 24/10/2017
the product is good, but the installation manual is not detailed enough, especially regarding peripheral lacing and more details could save precious time. Big downside, the manual indicated that the cord would be cut to the right dimensions, which was not the case and it was very complicated to do it with length ratios, moreover the rope tends to fray strongly when cut and it is difficult to stop.
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Hervé F.
Rating: 1 out of 5
following a purchase from 02/09/2017
Order poorly received, the protections were marked by creases and many tore during assembly. The ends of the posts arrived a month after the rest of the package which itself was the subject of complaints from me because a month after the order, still no news.
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Response from France Trampoline
Hello, We are sincerely sorry that your order did not bring you complete satisfaction and are very surprised by your feedback regarding your order, as we find no trace of the complaints you mention in your message. We invite you to send us photos of the damaged products at [email protected]. We will thus be able to provide appropriate treatment to your complaint. We remain at your disposal for any further comments, The France Trampoline Team
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Bernard C.
Rating: 4 out of 5
following a purchase from 09/11/2017
Hello, My net not being rectangular, and the dimensions not being very different two by two, I would have liked markers to be indicated on each side so as not to have to make trials which due to some misfortune undoubtedly forced me to redo it three times before installing the net in the right direction. Best regards
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Joëlle S.
Rating: 4 out of 5
following a purchase from 20/11/2017
very good product delivered quickly
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Patrick E.
Rating: 4 out of 5
following a purchase from 14/11/2017
good
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Frederic C.
Rating: 4 out of 5
following a purchase from 07/11/2017
Good service except for the carrier
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Cécile L.
Rating: 4 out of 5
following a purchase from 09/11/2017
Good product, well secured. Our 3-year-old daughter loves it. However, difficult assembly took an afternoon.
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Jean-françois B.
Rating: 4 out of 5
following a purchase from 04/11/2017
package delivered on the defined day and time.
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Marta Garcia G.
Rating: 4 out of 5
following a purchase from 05/11/2017
The product did not match the order. However, what I greatly appreciate is the response and subsequent treatment to untangle the matter
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Patrick N.
Rating: 4 out of 5
following a purchase from 06/11/2017
very good service
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Bénédicte D.
Rating: 4 out of 5
following a purchase from 05/11/2017
1st delivery: truck too big to deliver to us... 1 day blocked. 2nd delivery: no one comes... after a phone call to understand, the delivery was canceled without notifying us... they finally made an express delivery after insisting that day... UNACCEPTABLE
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Valérie D.
Rating: 4 out of 5
following a purchase from 21/10/2017
Trampoline that seems to be of good quality (but installed only a few days ago, so we will have to wait to see if it withstands the test of time). Fast delivery and on time.
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Yves G.
Rating: 4 out of 5
following a purchase from 27/10/2017
Mix-up in the order, but the product meets my expectations well.
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Emma D.
Rating: 4 out of 5
following a purchase from 31/10/2017
We liked the material, it looks of great quality and with protections included. The assembly is very intuitive.
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