Customer reviews of France Trampoline

Very satisfied

There was a missing screw in the package ....but apart from that...everything was perfect!!!

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Good product.

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Efficient service, professional and friendly staff on the phone. A problem with the winter cover packaging which is too thin and the cover was damaged. The after-sales service reacted well and sent me a new cover. Well done.

We ordered spare parts for our trampoline. The site offers a wide choice of parts. The only reason I don't give 5 stars is the too long delay, considering that the parts were not in stock. Otherwise -.

Exchange with competent people, warranty that worked simply, product that satisfies us. If the next order of products of this type, it will be with you.

Good description facilitating purchases.

For the trampoline, I would have rather given 5 stars, I give 4 because of the delivery. The trampoline is very good: it seems solid, the jumping mat is quite flexible but not too much, it's pleasant to jump whether you are a young child or an adult. In terms of assembly, it's a bit long of course but quite easy. So we are happy with our purchase. The downside: the delivery!! I encountered a delivery person who couldn't find an address on his GPS, so he simply didn't come! He came the next day without notifying me while I was at work. And he also does not respect the merchandise, given the state of the boxes and the way he transports them! I reported this to customer service who was very correct and understanding.

Fast and reliable, the product seems to be of very good quality. Good advice before purchase by phone.

Very good product, quality. But the packaging was in poor condition at delivery with torn cardboard. Fortunately, nothing was missing.

Trampoline of very good quality. Meets our expectations. We chose the 'Pack Basic Trampoline Jump’Up 360 with Net + Ladder + Anchoring Kit' and it is quite large; Our 2 youngest aged 6 and 11 have fun together and do not touch each other. I highly recommend.

Very good product. However, delivery time not respected. But very good customer service. Thank you

Quality trampoline, the children and we ourselves are delighted. Just a small downside, the black plastic hook attachments that hold the green cushions are not of good quality!!! A number of them broke in the first months of the trampoline. This is really surprising and unfortunate given the quality of the rest of the supplied parts. Sincerely, Mrs. Daudet Angelini

Quite good

The quality of the product is there, only the delivery was a bit long

result in line with what one expects from an online sales site

very good

Second order placed. Correct deadlines and good quality products. However, a bit of a problem with order tracking when an item is unavailable. However, customer service reacted immediately following my complaint.

Very good store. Fast and serious shipping. Highly recommendable

Direct sales: very good!

Order placed and paid online. I had to inquire myself several times about the delivery time. Delivery not made by the carrier on the indicated day. I had to contact France Trampoline to get a new delivery date. A follow-up and clearer information even by email would be welcome.

good product but no information on the delivery time despite several reminders thank you for improving your order tracking service

Good

good product assembly of the trampoline a bit difficult delivery without issues trampoline of good quality

good quality trampoline except for the hooks of the safety net (purchased during a previous order) that attach to the springs several broke on the first days. For the handling of the order and delivery nothing to complain about it was very fast

I had to call because the carrier was delayed on the scheduled date! After that, everything went back to normal

very good product

no remarks to make product arrived on time filmed on pallet everything is good product

Despite stock shortages, delivery was quite fast, product easy to assemble, clear instructions.

Good quality product

delivery corresponding to the order. Clear ordering website.

One item missing from my order: it concerns the three balls that I still have not received; on the spa side, no problems

satisfied with the product except for the plastic loops which, for some, broke during installation. It is very likely that the others will not last long. Delivery a bit laborious. some delivery people do not always seem willing to make detours, conclusion we can quickly lose 1 or 2 days of delivery..

Delivery scheduled for April 26. Package received on May 12. Otherwise nothing to say

Everything fine except for the delivery. Because the carpet did not arrive and I had to call support to expedite it, and shortly after it arrived.

Good purchase, transport costs a bit expensive. But a good product.

ok, order and delivery without problems.

Very happy with the quality of the trampoline. So far the use is going well, the only downside that I didn't pay attention to after switching from one model to another. The one I ended up choosing has no zipper, just a double net, too bad...