Customer reviews of France Trampoline

A

Alexia R.

Rating: 5 out of 5

Published on 26/05/2021 à 16h25 following a purchase from 13/04/2021

Very good product, good quality!

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Fabien H.

Rating: 5 out of 5

Published on 26/05/2021 à 11h31 following a purchase from 30/03/2021

Perfect service, Very accommodating

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Stephan R.

Rating: 5 out of 5

Published on 26/05/2021 à 11h26 following a purchase from 13/04/2021

Good product, uncomplicated delivery. It would be helpful to indicate how long the NinjaLine is and in which sections the loops are arranged, so that planning can be easier in advance.

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Régis M.

Rating: 3 out of 5

Published on 26/05/2021 à 09h40 following a purchase from 26/02/2021

I am disappointed with the quality of the trampoline pad which does not match in foam thickness or skirt length to the original despite what customer service says: I checked with the old pad that I replaced.

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Nathalie P.

Rating: 5 out of 5

Published on 25/05/2021 à 21h23 following a purchase from 21/03/2021

Quality product, perfect customer service and follow-up

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Germain S.

Rating: 5 out of 5

Published on 25/05/2021 à 18h35 following a purchase from 01/04/2021

Great, I don't regret it, you can feel the French manufacturing, it's solid, nothing to compare with what I had before from other suppliers. The assembly must be done seriously, but everything is very well explained. You can really feel that we are going to keep this one for a long time!

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Catherine S.

Rating: 5 out of 5

Published on 25/05/2021 à 17h40 following a purchase from 23/03/2021

Delivery time kept Payment facility offered Product compliant with the description made on the site Completely satisfied

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Patrice G.

Rating: 5 out of 5

Published on 25/05/2021 à 14h37 following a purchase from 12/04/2021

Compliant, great.

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Florian B.

Rating: 1 out of 5

Published on 25/05/2021 à 14h15 following a purchase from 28/02/2021

delivery times too long order made in February still not received for some items out of stock

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Response from France Trampoline Published on 28/02/2021

Hello and thank you for your comment. Indeed, the announced delay for the restocking of the premium net for Apollo Sport 500 has been extended independently of our will, we are sorry. Rest assured that the product will be sent to you immediately after it returns to stock. Best regards, the France Trampoline Team.

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Stéphane W.

Rating: 5 out of 5

Published on 25/05/2021 à 13h20 following a purchase from 25/03/2021

Great site. Despite the stock shortage, the deadline was respected. Trampoline of quality far superior to the competition. For me, it is one of the best trampolines on the market

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Jean-philippe B.

Rating: 3 out of 5

Published on 25/05/2021 à 12h54 following a purchase from 08/04/2021

Efficient delivery. Product well packaged. However, I had an incident after a month of use because the metal ring connecting the rope to the pulley broke at the end of the course. Fortunately without injury but we were very scared

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Response from France Trampoline Published on 09/04/2021

Hello and thank you for your comment. I am sorry to read this, it is the first time we have this feedback. We are relieved to know that you were not injured fortunately. Customer service has already contacted you to send you a seat under warranty. We hope this experience will not prevent you from fully enjoying your zip line. Best regards, the France Trampoline Team.

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Gérald S.

Rating: 5 out of 5

Published on 25/05/2021 à 10h31 following a purchase from 13/04/2021

Nothing to say, top

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Alexandre S.

Rating: 5 out of 5

Published on 25/05/2021 à 10h12 following a purchase from 12/04/2021

perfect

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Caroline C.

Rating: 5 out of 5

Published on 24/05/2021 à 15h26 following a purchase from 11/04/2021

Perfect

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Vincent M.

Rating: 5 out of 5

Published on 24/05/2021 à 14h56 following a purchase from 11/04/2021

Very good product of excellent quality. Product tracking meets expectations.

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Thilo S.

Rating: 5 out of 5

Published on 24/05/2021 à 12h56 following a purchase from 07/04/2021

Everything worked smoothly, ordering, delivery, and setup.

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Matthieu H.

Rating: 5 out of 5

Published on 24/05/2021 à 12h45 following a purchase from 03/04/2021

Very good

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Kaira A.

Rating: 5 out of 5

Published on 24/05/2021 à 12h34 following a purchase from 09/04/2021

Everything is perfect👍 product, delivery, after-sales service... Only the assembly is very difficult.

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Eric B.

Rating: 5 out of 5

Published on 24/05/2021 à 10h11 following a purchase from 08/04/2021

Good reception, order received quickly and conforming. Replacement of a defective product without any problem.

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Benjamin F.

Rating: 5 out of 5

Published on 23/05/2021 à 18h58 following a purchase from 10/04/2021

Very good

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Florence M.

Rating: 5 out of 5

Published on 23/05/2021 à 18h14 following a purchase from 09/04/2021

Quality fabric. A bit hard to put on alone. You need help. I recommend this site

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Bertrand C.

Rating: 3 out of 5

Published on 23/05/2021 à 17h19 following a purchase from 11/04/2021

Wrong delivery

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Response from France Trampoline Published on 14/04/2021

Hello and thank you for your feedback. Indeed, there was a mix-up in the order during preparation, we are sorry for that. The issue has been addressed by customer service and your order has been resent. Customer service remains at your disposal. Best regards, the France Trampoline Team.

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Yann C.

Rating: 5 out of 5

Published on 23/05/2021 à 12h49 following a purchase from 12/04/2021

Impeccable !!!!

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Julie B.

Rating: 2 out of 5

Published on 23/05/2021 à 08h35 following a purchase from 12/04/2021

The net is too long to put on the Sky Line it drags on the ground. And we received it with only one carabiner...

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Response from France Trampoline Published on 13/04/2021

Hello and thank you for your comment. The climbing net measures 1m80 x 1m80, the trick to shorten it is to pass your slackline inside the 'attachment handles' of the net and use the carabiners to shorten it, I invite you to check the product sheet photos. The missing carabiners will be sent to you as soon as possible, we apologize for that. Best regards, the France Trampoline Team.

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Julien L.

Rating: 5 out of 5

Published on 23/05/2021 à 08h33 following a purchase from 12/04/2021

Delivery time conforms to what is announced. Quality product.

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Frédéric N.

Rating: 3 out of 5

Published on 23/05/2021 à 08h27 following a purchase from 08/04/2021

Very long supply times, springs still not delivered and trampoline damaged for over a month

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Response from France Trampoline Published on 08/04/2021

Hello and thank you for your comment. After checking, you placed your order on April 8, the order was shipped on April 12. It is in status: delivered by the carrier DPD on April 14. Customer service is at your disposal for any further information. Best regards, the France Trampoline Team.

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Thierry B.

Rating: 5 out of 5

Published on 22/05/2021 à 20h55 following a purchase from 05/04/2021

Very good good products

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Christian D.

Rating: 3 out of 5

Published on 22/05/2021 à 16h20 following a purchase from 04/04/2021

In particular, the shipping process and customer service regarding the problem that occurred was annoying.

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Response from France Trampoline Published on 08/04/2021

Dear Customer, Thank you for your opinion. Unfortunately, our carrier could not deliver to the specified address as it is a mailbox and the package was too large. A change of address incurs additional costs, these are the carrier's conditions. We apologize for these circumstances and hope your children have a lot of fun with the ninja course! Best regards, Your Trampoline Technology Team

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Lionel M.

Rating: 5 out of 5

Published on 22/05/2021 à 13h38 following a purchase from 08/04/2021

Very good product received quickly.

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Linda E.

Rating: 5 out of 5

Published on 20/05/2021 à 21h20 following a purchase from 08/04/2021

On time. The product was as requested and works very well.

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Florie O.

Rating: 5 out of 5

Published on 20/05/2021 à 18h13 following a purchase from 09/04/2021

Package well wrapped. The product matches the description.

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Xavier D.

Rating: 5 out of 5

Published on 20/05/2021 à 17h18 following a purchase from 07/04/2021

Good merchant, quality product, deadline respected and spare parts available for a longer product lifespan.

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Laurent M.

Rating: 5 out of 5

Published on 20/05/2021 à 15h51 following a purchase from 07/04/2021

Speed and quality of the product

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Mathieu L.

Rating: 5 out of 5

Published on 20/05/2021 à 14h41 following a purchase from 07/04/2021

Perfect

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Myriam C.

Rating: 5 out of 5

Published on 20/05/2021 à 08h24 following a purchase from 07/04/2021

Very good service product conforms and very good delivery follow-up!

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Jean Francois R.

Rating: 5 out of 5

Published on 19/05/2021 à 20h11 following a purchase from 06/04/2021

Quality product

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Cassandra G.

Rating: 5 out of 5

Published on 19/05/2021 à 14h33 following a purchase from 07/04/2021

Very good quality of products and received on the scheduled date

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Damien D.

Rating: 5 out of 5

Published on 19/05/2021 à 13h15 following a purchase from 04/04/2021

You are serious

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Roland K.

Rating: 5 out of 5

Published on 19/05/2021 à 08h37 following a purchase from 31/03/2021

Everything just worked out well!

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Fabrice D.

Rating: 5 out of 5

Published on 18/05/2021 à 21h21 following a purchase from 05/04/2021

Very easy to order and good material.

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