Customer reviews of France Trampoline

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Isabelle S.

Rating: 5 out of 5

Published on 10/05/2021 à 19h55 following a purchase from 24/03/2021

Easy order, fast delivery despite a bug for the start of the order, but caught up by the responsiveness of customer service,

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Jocelyne F.

Rating: 1 out of 5

Published on 10/05/2021 à 19h17 following a purchase from 30/03/2021

The package arrived damaged. I noticed after picking it up that two pieces were missing. I contacted France Trampolino to find out how I could return it. They never replied to me.

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Response from France Trampoline Published on 30/03/2021

Hello and thank you very much for your comment. We are sorry that the package arrived damaged and incomplete. Our customer service contacted you on April 26 and left a message on your voicemail, and to this day you have not gotten back to us. If you still wish to return your order, it is entirely possible; we will refund you for the 50 springs even if only 48 were received. We wish you a pleasant day. The France Trampoline team.

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Sylvain L.

Rating: 5 out of 5

Published on 10/05/2021 à 18h25 following a purchase from 27/03/2021

Delivered quickly. Easy assembly. Satisfaction of the athletes. Nothing to say, maybe a bit expensive.

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Stephanie B.

Rating: 5 out of 5

Published on 10/05/2021 à 15h42 following a purchase from 29/03/2021

Equipment received very quickly, after-sales service available immediately and answering all our questions. The slackline and its accessories are of very good quality and assemble easily. Our children are having a lot of fun!

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Tomas T.

Rating: 5 out of 5

Published on 10/05/2021 à 15h11 following a purchase from 29/03/2021

Quality and service are outstanding!

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Pascal B.

Rating: 5 out of 5

Published on 10/05/2021 à 09h33 following a purchase from 27/03/2021

Everything went well: quality product faithful to the order.

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Daniel M.

Rating: 5 out of 5

Published on 10/05/2021 à 08h30 following a purchase from 28/03/2021

Product meets expectations

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Stéphane W.

Rating: 5 out of 5

Published on 10/05/2021 à 08h10 following a purchase from 25/03/2021

Very good. Just a few small difficulties with the assembly

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Nathalie D.

Rating: 5 out of 5

Published on 09/05/2021 à 21h38 following a purchase from 27/03/2021

Super easy to install!!

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Angelique L.

Rating: 5 out of 5

Published on 09/05/2021 à 21h20 following a purchase from 26/03/2021

Very good products,

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Stéphane B.

Rating: 1 out of 5

Published on 09/05/2021 à 20h51 following a purchase from 29/03/2021

No news about my last order A weighting bag and a mini basketball hoop

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Response from France Trampoline Published on 29/03/2021

Hello, thank you for your comment. The soft basketball hoop is currently on pre-order. The estimated restock date, indicated on the product sheet, is on 30/06/2021. Your entire order will be delivered to you as quickly as possible upon receipt of the restock of the basketball hoop. We wish you a pleasant day. The France Trampoline team.

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Remy B.

Rating: 5 out of 5

Published on 09/05/2021 à 17h45 following a purchase from 28/03/2021

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Christine P.

Rating: 5 out of 5

Published on 09/05/2021 à 13h17 following a purchase from 27/03/2021

Quality products, delivery time respected. I recommend without any problem.

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Francesco D.

Rating: 5 out of 5

Published on 09/05/2021 à 12h58 following a purchase from 28/03/2021

Punctual and professional.

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Louis G.

Rating: 3 out of 5

Published on 09/05/2021 à 12h53 following a purchase from 28/03/2021

Simple and quick transaction. But the product is a bit too expensive for the quality and performance.

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Thierry D.

Rating: 5 out of 5

Published on 09/05/2021 à 11h12 following a purchase from 29/03/2021

Perfect Delivery on time, goods conform to the order

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Eloise R.

Rating: 3 out of 5

Published on 09/05/2021 à 10h50 following a purchase from 29/03/2021

A bit disappointed by the model recommended by default (as the other more expensive one was out of stock): impossible to put the ladder with this model, size too small, attachment system under the trampoline different from the previous one, more complicated and long (I would have liked this to be noted in the description). I regret not having waited for the restocking of the more expensive product. Otherwise, the product seems to be of good quality and was easy to assemble.

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Response from France Trampoline Published on 30/03/2021

Hello, Thank you very much for your feedback. I invite you to send photos of your ladder and trampoline to customer service at the email address: [email protected] so that we can understand the issue and remedy it. We wish you a pleasant day. The France Trampoline team.

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Jean-yves R.

Rating: 5 out of 5

Published on 07/05/2021 à 19h50 following a purchase from 25/03/2021

Good product / Respect for delivery times / Advised by phone before placing the order.

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Youri G.

Rating: 5 out of 5

Published on 07/05/2021 à 18h36 following a purchase from 03/03/2021

Very well done description and quality product

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Florent U.

Rating: 5 out of 5

Published on 07/05/2021 à 13h43 following a purchase from 24/03/2021

Good exchange with customer service regarding the availability and relevance of spare parts. Order delivered quickly. It's nice to have follow-up on the trampoline and quality parts.

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Jerome F.

Rating: 5 out of 5

Published on 07/05/2021 à 08h52 following a purchase from 25/03/2021

Perfect service, good telephone reception, we opted for octopulse 460 top quality.

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Stéphanie G.

Rating: 5 out of 5

Published on 06/05/2021 à 21h30 following a purchase from 17/03/2021

Fast and quality service. Good listening and understanding of the request

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Michael W.

Rating: 5 out of 5

Published on 06/05/2021 à 19h22 following a purchase from 25/03/2021

Product excellent and service as well!

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Daniele B.

Rating: 5 out of 5

Published on 06/05/2021 à 17h26 following a purchase from 24/03/2021

Very good product. Our first trampoline came from *** and after 10 years of good service, it was damaged. The children wanted a rectangular one for better bouncing with several. And we think we made the best choice with France Trampoline. Since its installation, it has brought joy to 16-year-olds and 10-year-olds.

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Karine G.

Rating: 5 out of 5

Published on 06/05/2021 à 15h54 following a purchase from 25/03/2021

Very good!

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Pierre F.

Rating: 5 out of 5

Published on 06/05/2021 à 13h44 following a purchase from 26/03/2021

Delivery time respected, very good product, the little children are delighted. However, when buying from France trampoline, I didn't expect to buy Chinese. Very satisfied with my purchase.

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Francois G.

Rating: 5 out of 5

Published on 06/05/2021 à 13h30 following a purchase from 19/03/2021

Order, shipping, and delivery perfect. Product conforms to my expectations

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Philippe S.

Rating: 5 out of 5

Published on 06/05/2021 à 08h44 following a purchase from 24/03/2021

Impeccable... the little ones are having a blast

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Bernard D.

Rating: 5 out of 5

Published on 05/05/2021 à 21h43 following a purchase from 26/03/2021

TB

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Severine L.

Rating: 5 out of 5

Published on 05/05/2021 à 19h56 following a purchase from 25/03/2021

Product compliant Fast delivery Contact with customer service excellent. Very nice service

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Jean-pierre L.

Rating: 3 out of 5

Published on 05/05/2021 à 17h46 following a purchase from 17/03/2021

I appreciated the information provided. The trampoline net seems to be of good quality (to see in the duration). However, the fixing hooks at the base are plastic and they break one after the other from the first uses.

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Response from France Trampoline Published on 17/03/2021

Hello and thank you for your feedback. We are sorry to read this and apologize for the problem encountered. I invite you to send, by email, photos of the broken parts to our customer service who will find a solution. [email protected] Best regards, the France Trampoline Team.

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Andreas U.

Rating: 5 out of 5

Published on 05/05/2021 à 13h37 following a purchase from 25/03/2021

Once again everything is good, goods are excellent, gladly again

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Stéphane B.

Rating: 5 out of 5

Published on 05/05/2021 à 12h26 following a purchase from 04/03/2021

Impeccable delivery and on the announced day.

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Jean-pierre G.

Rating: 5 out of 5

Published on 05/05/2021 à 08h30 following a purchase from 24/03/2021

telephone contact very satisfactory perfect welcome

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Laetitia D.

Rating: 5 out of 5

Published on 04/05/2021 à 19h22 following a purchase from 22/03/2021

Product meets my expectations. Delivery time correct.

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Thibault A.

Rating: 5 out of 5

Published on 04/05/2021 à 19h11 following a purchase from 01/03/2021

Perfect, fast, simple

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Jacky M.

Rating: 5 out of 5

Published on 04/05/2021 à 18h56 following a purchase from 05/03/2021

Satisfactory order

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Pierre G.

Rating: 5 out of 5

Published on 04/05/2021 à 18h50 following a purchase from 18/03/2021

Everything was perfect! welcome, order, delivery and the delivered product.

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Michel L.

Rating: 5 out of 5

Published on 04/05/2021 à 15h52 following a purchase from 24/03/2021

Quality product, fast delivery, effective advice

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Guigard G.

Rating: 5 out of 5

Published on 04/05/2021 à 14h36 following a purchase from 24/03/2021

Carbon rods to hold the net that are of a larger diameter than the original ones, much stronger. You just need to recover the elastic from the old ones that was not provided.

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