Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 3 and 5 stars

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M
Michel D.
Rating: 5 out of 5
following a purchase from 28/07/2020
very good
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D
Darwin M.
Rating: 5 out of 5
following a purchase from 11/05/2020
Perfect, fast despite the confinement issues we all had.
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Hans-ulrich L.
Rating: 5 out of 5
following a purchase from 21/07/2020
*** Everything went super well
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Arne B.
Rating: 5 out of 5
following a purchase from 27/07/2020
Very timely delivery. Good product. I can highly recommend this provider.
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Patrick G.
Rating: 5 out of 5
following a purchase from 08/05/2020
I recommend this site for purchasing a trampoline.
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Marie-christine V.
Rating: 5 out of 5
following a purchase from 02/06/2020
The delivery was a bit long, probably due to COVID-19
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Benoît M.
Rating: 1 out of 5
following a purchase from 24/05/2020
The delivery time was very bad and no gesture / apology from the team.
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Response from France Trampoline
Hello and thanks for your feedback. Unfortunately, during this health crisis, we suffered from supplies delay, we would like to sincerely apologize that you had to also suffer from this. We did our best to inform customers about new delivery times as soon as possible. Again, sorry for the inconvenience. France Trampoline team.
F
Frédéric B.
Rating: 5 out of 5
following a purchase from 26/06/2020
nothing to report
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Patrick L.
Rating: 5 out of 5
following a purchase from 21/07/2020
Very fast delivery
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Elisabeth E.
Rating: 3 out of 5
following a purchase from 05/05/2020
Very good quality trampoline but many back and forth to obtain a complete trampoline (error in the delivered parts, missing parts in the first delivery).
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Response from France Trampoline
Hello, and thank you for your feedback. We are sincerely sorry about this experience which does not reflect the quality of service we are used to providing. Even though we have obviously taken these comments into account, we would like to extend our sincere apologies for these inconveniences, and thank you for your trust. The France Trampoline team
F
Franz B.
Rating: 5 out of 5
following a purchase from 20/07/2020
Everything went well and the quality is right
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C
Claudine M.
Rating: 3 out of 5
following a purchase from 10/06/2020
delivery time of more than 3 months we were informed but 3 weeks more for delivery is exaggerated ("your package has left!!" and 3 weeks later still nothing)
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Response from France Trampoline
Hello, We are surprised by your comment because after checking, and unless we are mistaken, your order placed on June 10 was indeed shipped on July 16, and delivered on Thursday, July 30. Could you please check again that the package has not been received by someone else (relative, neighbor...)? We remain at your disposal for the follow-up of your file. Best regards, the France Trampoline team
F
Franck L.
Rating: 3 out of 5
following a purchase from 04/06/2020
The product meets my needs, but the delivery time is really very long.
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Response from France Trampoline
Hello, Thank you for your comment! Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconvenience caused and remain at your disposal at [email protected] for any further questions or comments. The France Trampoline team
D
Durant C.
Rating: 5 out of 5
following a purchase from 28/04/2020
listening service, quality product and responsive after-sales service.
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Laëtitia D.
Rating: 5 out of 5
following a purchase from 24/07/2020
Fast order and delivery. Very good quality products
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Olivier R.
Rating: 1 out of 5
following a purchase from 04/06/2020
I called twice to change the delivery date because I was not present that day, I was assured twice that I would be called back I am still waiting!
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Response from France Trampoline
Hello, Thank you for your comment. Once your package has left our warehouse to be handed over to the carrier, we unfortunately no longer have control over the scheduled delivery date. The carrier should have called you to agree on a date with you, we invite you to contact them if you wish to change it. On our side, we remain at your disposal at [email protected] for any further questions. The France Trampoline team
S
Soline M.
Rating: 5 out of 5
following a purchase from 11/05/2020
Very good quality trampoline, easy to assemble. Delivery time a bit long but we knew this at the time of ordering, COVID probably didn't help...
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Emilie G.
Rating: 5 out of 5
following a purchase from 28/07/2020
Fast and careful delivery
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Pierre B.
Rating: 5 out of 5
following a purchase from 26/02/2020
-
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Isabel R.
Rating: 5 out of 5
following a purchase from 29/04/2020
Very good quality. delivery ok
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Bertrand P.
Rating: 3 out of 5
following a purchase from 26/05/2020
The delivery time was very significant and heavily impacted by the COVID-19 crisis. Nevertheless, the information about the delay given in this context was respected. The quality of the material is not evaluated since it has not yet been installed.
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Response from France Trampoline
Hello, Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We sincerely apologize for this inconvenience. We have indeed done everything possible to quickly update these delays on our site and to respect them, thank you very much for pointing it out. Please feel free to adjust your rating or give us your feedback at [email protected] after testing the material. Thank you for your trust, the France Trampoline team.
E
Eric M.
Rating: 5 out of 5
following a purchase from 28/07/2020
Product meets my expectations
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Julie F.
Rating: 5 out of 5
following a purchase from 16/05/2020
Durable jumping mat as well as the springs. Long delay due to Covid. Very good follow-up from France trampoline
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Marjorie D.
Rating: 5 out of 5
following a purchase from 30/04/2020
the information service is of quality as well as the order tracking. Very satisfied and my children too
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Alexandre J.
Rating: 5 out of 5
following a purchase from 20/05/2020
Great trampoline nothing to compare with those found in all sports stores. Excellent value for money
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Valérie V.
Rating: 5 out of 5
following a purchase from 27/07/2020
Fast and impeccable after-sales service.
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Jean Noel B.
Rating: 5 out of 5
following a purchase from 28/04/2020
Very good, with covid, extended deadlines and order received in several parts. We should just be informed during the order if the deadlines are extended Thank you in advance
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F
François G.
Rating: 5 out of 5
following a purchase from 29/05/2020
Very good quality trampoline, and many details in the finish justify the higher price compared to those sold in the large sporting goods store that comes to mind first, the one with the blue and white logo. Order deadline (delivery in June 2020) respected despite the Covid crisis, and assembly (with two people) without particular difficulty contrary to what we have read in some reviews. In short, nothing to complain about regarding the supplier and the item.
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M
Marie-eve C.
Rating: 5 out of 5
following a purchase from 12/05/2020
Fast delivery despite the current context Contactless drop-off in our garage
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Pierrick B.
Rating: 5 out of 5
following a purchase from 25/04/2020
Very good telephone reception. A professional company. The trampoline is true to its description.
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Sylvestre C.
Rating: 5 out of 5
following a purchase from 14/04/2020
Very good quality material, top after-sales service, nothing to complain about
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Fabrice B.
Rating: 5 out of 5
following a purchase from 28/05/2020
Perfect service, delivery a bit late
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Christian C.
Rating: 5 out of 5
following a purchase from 18/06/2020
Excellent material, combining safety, reliability, comfort. Order tracking and shipping without any problems.
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Laetitia M.
Rating: 5 out of 5
following a purchase from 25/04/2020
Very serious site to recommend with complete confidence Thank you
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Sandrine P.
Rating: 5 out of 5
following a purchase from 29/05/2020
Very satisfactory advice and order. Delivery made within the announced deadline. Products well packaged and of good quality.
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Francine M.
Rating: 5 out of 5
following a purchase from 16/06/2020
*****
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José C.
Rating: 5 out of 5
following a purchase from 27/07/2020
excellent service. serious, responsive and honest company.
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Stephanie C.
Rating: 5 out of 5
following a purchase from 11/04/2020
Quality product, we received the first package on the scheduled date. The cover was missing, I contacted customer service, quick and effective response. I recommend
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Sandrine L.
Rating: 5 out of 5
following a purchase from 30/04/2020
Very good quality incomparable with other trampolines. The price is worth it.
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Frederic L.
Rating: 5 out of 5
following a purchase from 04/04/2020
Top product with a great impression of solidity
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