Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 073 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 3 and 5 stars

Reset filters
B
Benoit H.
Rating: 5 out of 5
following a purchase from 28/12/2019
Order placed on a Saturday and received on Tuesday. Perfect.
Translated reviews
M
Maria José B.
Rating: 5 out of 5
following a purchase from 22/12/2019
Good morning, delivery times could be improved, the order took a while to arrive. Thank you very much
Translated reviews
P
Philippe R.
Rating: 5 out of 5
following a purchase from 26/12/2019
Delivery as per the order.
Translated reviews
L
Louis R.
Rating: 5 out of 5
following a purchase from 24/12/2019
Very satisfied.
Translated reviews
C
Christèle M.
Rating: 5 out of 5
following a purchase from 17/12/2019
Quick and clear phone connection for information on Trampoline. Very good follow-up for delivery. France trampoline called me back to inform me + email. Planning for delivery with the delivery person was rigorous.
Translated reviews
M
Marie-laure M.
Rating: 5 out of 5
following a purchase from 24/12/2019
Following a strong gust of wind, my daughter's winter trampoline cover was torn off and flew away, breaking 2 trampoline poles (oval 4m90) in the process, a disaster in the morning when my daughter discovered that! Fortunately, after a call, we were immediately able to repurchase the cover but also spare parts that arrived quickly. The trampoline is like new again, much to my daughter's delight 😊.
Translated reviews
J
Jacques B.
Rating: 5 out of 5
following a purchase from 20/12/2019
Very good.
Translated reviews
Y
Yves M.
Rating: 5 out of 5
following a purchase from 23/12/2019
No issues.
Translated reviews
S
Sébastien J.
Rating: 5 out of 5
following a purchase from 21/12/2019
Simple online purchase and item fully compliant with its description, received quickly and of good quality.
Translated reviews
C
Christophe B.
Rating: 5 out of 5
following a purchase from 22/12/2019
No issues.
Translated reviews
F
Frédéric L.
Rating: 5 out of 5
following a purchase from 20/12/2019
Very good. Order shipped quickly. No issues.
Translated reviews
F
Fedou W.
Rating: 5 out of 5
following a purchase from 17/12/2019
Very happy with my purchase, I was very well informed and the delivery is fast.
Translated reviews
C
Céline M.
Rating: 5 out of 5
following a purchase from 29/11/2019
Good responsiveness and super product
Translated reviews
P
Pierre E.
Rating: 5 out of 5
following a purchase from 15/12/2019
Very good contact pre and post-purchase with telephone support, good relationship and good advice. The quality of the product (Wow) is impressive, especially on the steel frame. The manual could benefit from additional explanations, such as on the assembly of the sleeve protections on the net fixing tubes, or the installation of the protective cover. Last less positive note, I receive spam for a clearly unsolicited advertising campaign barely a week after the purchase. That's good thanks, I just bought a trampoline, I don't collect them. And I don't like spam.
Translated reviews
S
Stéphanie D.
Rating: 5 out of 5
following a purchase from 15/12/2019
I am very satisfied with the quality and customer follow-up. Indeed, I expressed my disappointment because the delivery was longer than expected. You found a solution quickly and I was able to be delivered on time. Thank you very much for this gesture!
Translated reviews
M
Myriam H.
Rating: 5 out of 5
following a purchase from 17/12/2019
Very good explanations
Translated reviews
P
Pietro M.
Rating: 5 out of 5
following a purchase from 10/12/2019
Excellent product and excellent price, fast shipping
Translated reviews
P
Philippe M.
Rating: 3 out of 5
following a purchase from 17/12/2019
Hello, the package arrived well but the delivery person left all the packages in the middle of the road, without checking if my husband needed help!!! Moreover, he was so rushed that he neither rang nor knocked and was ready to leave if we hadn't come out hearing the noise of his vehicle!!! Thank you.
Translated reviews
Response from France Trampoline
Hello, and thank you for your comment. We are sorry for the quality of service provided for the delivery of your trampoline: during the holiday season, carriers are unfortunately overloaded and this very busy period can sometimes lead to this kind of situation. We will make sure to pass on the information to the carrier nonetheless, and we apologize for the inconvenience caused. Best regards, the France Trampoline team.
J
Jean-marie M.
Rating: 5 out of 5
following a purchase from 05/12/2019
The online site is well informed. Good quality product No regrets.
Translated reviews
G
Guillaume G.
Rating: 5 out of 5
following a purchase from 18/12/2019
Very good customer service
Translated reviews
N
Nell H.
Rating: 5 out of 5
following a purchase from 17/12/2019
Very satisfied! Less than 48 hours between the order and delivery.
Translated reviews
E
Eric M.
Rating: 5 out of 5
following a purchase from 07/12/2019
Clear and simple site. High quality product, the children ...and their dad are very happy.
Translated reviews
H
Hugues S.
Rating: 5 out of 5
following a purchase from 14/12/2019
Everything went very well, the order was delivered on time and the product meets my expectations.
Translated reviews
V
Vanessa O.
Rating: 5 out of 5
following a purchase from 13/12/2019
Product as described in the ad, fast shipping, everything perfect in general, 100% safe and reliable site.
Translated reviews
S
Sandrine G.
Rating: 5 out of 5
following a purchase from 16/12/2019
Perfect!
Translated reviews
B
Brigitte B.
Rating: 5 out of 5
following a purchase from 14/12/2019
Easy order and delivery on time, this purchase brings us complete satisfaction.
Translated reviews
N
Noemie D.
Rating: 5 out of 5
following a purchase from 14/12/2019
Very good product but very long assembly
Translated reviews
M
Marie-annick G.
Rating: 5 out of 5
following a purchase from 10/12/2019
Fast delivery; I had this trampoline delivered for my grandson; his dad will assemble it in the spring, so I can't tell you more;
Translated reviews
C
Cannezin J.
Rating: 5 out of 5
following a purchase from 13/12/2019
Pitiful provider. Very poor communication.
Translated reviews
J
Jean-pierre H.
Rating: 5 out of 5
following a purchase from 13/11/2019
Perfectly on time
Translated reviews
E
Emeline F.
Rating: 5 out of 5
following a purchase from 12/12/2019
Product meets my expectations and was delivered quickly.
Translated reviews
N
Nadège L.
Rating: 5 out of 5
following a purchase from 12/12/2019
Product delivered as indicated during my order. Nothing to complain about. Product compliant, even better than the previous one (the net seems doubled).
Translated reviews
E
Elena M.
Rating: 5 out of 5
following a purchase from 12/12/2019
I contacted France Trampoline by phone because I wanted some information, I found a charming person on the other end who gave me all the information I wanted and helped me place my order. Thank you!
Translated reviews
S
Simon C.
Rating: 5 out of 5
following a purchase from 10/12/2019
Impeccable service!
Translated reviews
C
Claire L.
Rating: 5 out of 5
following a purchase from 12/12/2019
Perfect
Translated reviews
V
Véronique B.
Rating: 5 out of 5
following a purchase from 09/12/2019
EXCELLENT SERVICE AND COMPETENCE
Translated reviews
J
Joel S.
Rating: 5 out of 5
following a purchase from 25/11/2019
Everything went well
Translated reviews
B
Beatrice H.
Rating: 3 out of 5
following a purchase from 10/12/2019
I have not yet installed the trampoline, probably at the end of the month, so I cannot yet evaluate the product. However, the delivery and the timeframe were very good
Translated reviews
Response from France Trampoline
Hello, thank you for your comment. We hope your trampoline will meet your expectations! We remain at your disposal for any questions or comments. Best regards, the France Trampoline team
B
Bernard G.
Rating: 3 out of 5
following a purchase from 10/12/2019
Boxes received correctly. But very disappointed with the delivery logistics from your services. I had specified Tuesday as my day off and had to have it delivered to my workplace and transport everything to my home.
Translated reviews
Response from France Trampoline
Hello, and first of all thank you for taking the time to leave us a comment. We are sorry that the delivery of your order did not meet your expectations. The holiday season can indeed sometimes cause delays in deliveries that are unfortunately beyond our control and do not reflect the quality of service we strive to provide otherwise. We apologize for the inconvenience caused and remain at your disposal for any comments or suggestions. Best regards, the France Trampoline team
J
Julien M.
Rating: 5 out of 5
following a purchase from 08/12/2019
Top notch 👌
Translated reviews
We use cookies for audience measurement and improving user experience.