Customer reviews of France Trampoline

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Jérôme A.

Rating: 5 out of 5

Published on 30/08/2019 à 21h56 following a purchase from 08/08/2019

Good quality.

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Thomas A.

Rating: 5 out of 5

Published on 30/08/2019 à 18h33 following a purchase from 09/08/2019

Very good.

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Damien L.

Rating: 5 out of 5

Published on 30/08/2019 à 15h28 following a purchase from 22/07/2019

Very easy to assemble trampoline, easy to understand instructions and excellent product.

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Thomas H.

Rating: 5 out of 5

Published on 30/08/2019 à 14h33 following a purchase from 22/08/2019

Super contact and fast delivery, ***

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Fabrice C.

Rating: 2 out of 5

Published on 30/08/2019 à 14h18 following a purchase from 08/07/2019

The received products are of good quality, no problems there. However, when I place my order, I am told that everything is in stock and at the time of payment, I am told 5 days delay for delivery. Great. 10 days later still nothing. I check my inbox and there is a message informing me that there are stock shortages and that I will receive my order as soon as you have received it but without any delay. I was very unhappy. I had to wait 1 month before being delivered. So half of the holidays without a trampoline for the children. Too bad. The rating could have been perfect.

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Response from France Trampoline Published on 08/07/2019

Hello, and first of all, thank you for taking the time to leave us a comment. We are sorry that the supply times did not bring you complete satisfaction. We always make sure to indicate on the product detail sheet as well as during the order validation the estimated shipping dates of the products to avoid any unpleasant surprises. In your case, the information may not have been indicated clearly enough: we take note of this to avoid this situation happening again in the future and we apologize for the inconveniences encountered. We remain at your disposal for any questions. Best regards, the France Trampoline team.

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Foulques B.

Rating: 5 out of 5

Published on 29/08/2019 à 10h59 following a purchase from 09/08/2019

Fast and efficient service, excellent quality trampoline.

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Laurent D.

Rating: 5 out of 5

Published on 28/08/2019 à 20h32 following a purchase from 05/08/2019

Very professional, quality material and very good and responsive after-sales service, which is appreciated with impatient children.

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Dominique B.

Rating: 5 out of 5

Published on 28/08/2019 à 18h39 following a purchase from 07/08/2019

Everything went well.

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Julien-edouard F.

Rating: 5 out of 5

Published on 28/08/2019 à 17h25 following a purchase from 07/08/2019

Delivery time in accordance with what is announced on the site. High-quality material compared to everything I saw before my purchase. A phone number with someone on the line in case of problems. Very happy with my purchase that I do not regret at all and that I even recommend.

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Philippe L.

Rating: 5 out of 5

Published on 28/08/2019 à 12h18 following a purchase from 07/08/2019

Perfect despite a slightly light assembly manual.

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Françoise D.

Rating: 5 out of 5

Published on 27/08/2019 à 17h44 following a purchase from 20/07/2019

France Trampoline was very responsive and managed the delivery very well, which was a bit complicated.

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Arnauld L.

Rating: 5 out of 5

Published on 27/08/2019 à 14h23 following a purchase from 30/07/2019

Fast delivery, well-packaged product and in accordance with the order.

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Eliot O.

Rating: 5 out of 5

Published on 27/08/2019 à 09h18 following a purchase from 01/08/2019

Fast delivery, quality product, nothing to complain about.

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Julien D.

Rating: 5 out of 5

Published on 26/08/2019 à 21h14 following a purchase from 05/08/2019

Good quality product. I would recommend France Trampoline.

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Jean-pierre C.

Rating: 5 out of 5

Published on 26/08/2019 à 20h50 following a purchase from 01/08/2019

Very good product

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Salvatore G.

Rating: 5 out of 5

Published on 26/08/2019 à 19h53 following a purchase from 02/08/2019

Description of the cable car quite clear although I would have liked a few more photos of the details (screws, fixing distances, etc.) and maybe a translation of the instructions in Italian

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Claude B.

Rating: 5 out of 5

Published on 26/08/2019 à 19h47 following a purchase from 04/08/2019

Perfect

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Anne C.

Rating: 5 out of 5

Published on 26/08/2019 à 18h49 following a purchase from 05/08/2019

Excellent

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Nicolas C.

Rating: 5 out of 5

Published on 26/08/2019 à 17h22 following a purchase from 24/07/2019

Excellent product for training a gymnast. A trampoline more efficient than the classic "leisure" one, certainly much cheaper but if you are looking for a good bounce for gymnastic jumps this one is perfect. Very good finishes, you can really see the quality of the product during assembly, the safety mat is very strong, the reinforcements, the foams are protected from the elements, which guarantees it will last for many years.

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Silvia R.

Rating: 5 out of 5

Published on 26/08/2019 à 16h28 following a purchase from 31/07/2019

Delivery worked super, assembly was easy with video (YouTube), the assembly instructions are not always completely clear. The trampoline has been standing for a day and the first impression is great. Kids are definitely totally happy and the size is super.

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Maryse C.

Rating: 5 out of 5

Published on 26/08/2019 à 16h18 following a purchase from 04/08/2019

Very good

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David M.

Rating: 5 out of 5

Published on 26/08/2019 à 15h40 following a purchase from 02/08/2019

Good product delivered quickly. Recommended 🖒

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Rey M.

Rating: 5 out of 5

Published on 26/08/2019 à 14h26 following a purchase from 04/08/2019

Order received in a very quick timeframe. Conforms to my expectations. Thank you.

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Frederic M.

Rating: 5 out of 5

Published on 26/08/2019 à 13h39 following a purchase from 05/08/2019

Order placed in a short timeframe and package received as expected, I thought a lot before making my purchase on a 4.30 trampoline and what decided me was: the quality of customer service, the availability of spare parts, the know-how of the company, the reviews on the internet about the quality of the products. I have been setting up the trampoline for 4 weeks now and I would rate the product 8/10 objectively because a small downside would be the padding that surrounds the mat which tends to slide inward and this will probably be due to the kids sitting on it. Thank you.

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Thérèse D.

Rating: 5 out of 5

Published on 26/08/2019 à 10h17 following a purchase from 02/08/2019

I have already sent a complimentary email...

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Laure C.

Rating: 5 out of 5

Published on 26/08/2019 à 09h12 following a purchase from 25/07/2019

Super!!

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Nicolas B.

Rating: 5 out of 5

Published on 25/08/2019 à 20h36 following a purchase from 03/08/2019

Nothing to report, fast and perfect order, in all simplicity.

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Jérôme B.

Rating: 5 out of 5

Published on 25/08/2019 à 19h22 following a purchase from 04/08/2019

Delivery on the scheduled day. Top quality material. Much better designed overall than basic competing products. A bit more expensive than others but for much better design and quality material. Assembly instructions are very detailed and easy to follow. All this deserves to be said because it doesn't happen that often for online purchases.

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Valerie B.

Rating: 1 out of 5

Published on 25/08/2019 à 16h23 following a purchase from 05/08/2019

Bad delivery. The spare parts did not match the purchased product! 3rd order: 3 times bad delivery!!! Promised commercial gesture not executed!!!

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Response from France Trampoline Published on 09/08/2019

Hello, We have checked and unless we are mistaken, the order concerned by your comment did not contain any spare parts. Could you provide us with more information regarding these incompatible parts? Furthermore, we could not find any trace of a request for a commercial gesture or even an exchange with our team of advisors. Was it indeed an order from our store? Remaining at your disposal, The France Trampoline team.

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Keith T.

Rating: 5 out of 5

Published on 23/08/2019 à 20h56 following a purchase from 31/07/2019

Good

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Marie B.

Rating: 5 out of 5

Published on 23/08/2019 à 16h32 following a purchase from 01/08/2019

Perfect and very fast order. FT made sure we ordered the right mat... fortunately because we had made a mistake with the reference. Impeccable result.

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Francois R.

Rating: 5 out of 5

Published on 23/08/2019 à 14h24 following a purchase from 11/06/2019

Very good from delivery to the item

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Devy G.

Rating: 5 out of 5

Published on 23/08/2019 à 11h53 following a purchase from 10/06/2019

very satisfied

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Mousseau B.

Rating: 5 out of 5

Published on 23/08/2019 à 11h26 following a purchase from 17/07/2019

Very good, we found our net corresponding to our trampoline already purchased on this site 4 years ago. Nothing to say, super.

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Guillaume R.

Rating: 5 out of 5

Published on 22/08/2019 à 20h30 following a purchase from 17/07/2019

Spare part for a trampoline arrived on time and works

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Bernard R.

Rating: 5 out of 5

Published on 22/08/2019 à 19h28 following a purchase from 19/07/2019

Very good service, France trampoline reached by phone very attentive and provided me with good information, very good welcome from them, delivery within the expected deadlines; nothing to complain about

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Jacques F.

Rating: 5 out of 5

Published on 22/08/2019 à 18h58 following a purchase from 16/07/2019

Nothing to complain about, very good

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Didier D.

Rating: 5 out of 5

Published on 22/08/2019 à 18h47 following a purchase from 18/07/2019

Very happy with the product (Apollo sport 400) despite the complicated assembly. The parts do not fit together properly, you have to use a hammer a bit. But once finished, you forget everything and have fun.

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Celine E.

Rating: 5 out of 5

Published on 22/08/2019 à 17h36 following a purchase from 31/07/2019

Always as professional, fast shipping in accordance with the order and products of excellent quality

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Daniel P.

Rating: 5 out of 5

Published on 22/08/2019 à 13h54 following a purchase from 01/07/2019

Very good product quality, clear and well-designed website, and competent, courteous, and available sales service

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