Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 175 published reviews

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 2, 3 and 5 stars

Reset filters
C
Carole C.
Rating: 1 out of 5
following a purchase from 23/05/2019
The product that was sent to me is not the right one. I have to take steps to return it due to a shipping error. I am not at all satisfied, unlike the first order I placed a few years ago.
Translated reviews
Response from France Trampoline
Hello, thank you for your comment. Indeed, in the case of a product return requested by the customer, if there was no error in preparing the order, the return is at the customer's expense. In your case, the product received is indeed the one that was ordered during online validation. The general sales conditions therefore apply. However, we remain at your disposal for any additional requests or complaints. Best regards, the France Trampoline team.
C
Claire L.
Rating: 5 out of 5
following a purchase from 23/05/2019
Very satisfied with the ordered product and the speed of delivery.
Translated reviews
S
Sandrine P.
Rating: 5 out of 5
following a purchase from 22/05/2019
Fast, well packaged, product conforms to the order and of very good quality.
Translated reviews
I
Isabelle P.
Rating: 5 out of 5
following a purchase from 23/05/2019
The cushion was sent quickly and the measurements correspond exactly to the size of my American trampoline, as assured by the customer service contacted before the order.
Translated reviews
M
Michel G.
Rating: 1 out of 5
following a purchase from 23/05/2019
I paid an extra fee to be delivered the next day instead it took 5 days and I am still waiting for an explanation from you because I feel that this kind of delivery is *** to squeeze euros out of us
Translated reviews
Response from France Trampoline
Hello, and thank you for bringing this comment to our attention. We fully understand your dissatisfaction, which we share, regarding the quality of the delivery service which is far from meeting the promised standards. Your case is being processed by our customer service for a refund of the delivery fees. We apologize for this delay beyond our control and remain at your disposal for any questions. Best regards, the France Trampoline team
A
Angel M.
Rating: 5 out of 5
following a purchase from 20/05/2019
Quality and Durability.
Translated reviews
A
Alexa M.
Rating: 5 out of 5
following a purchase from 22/05/2019
Perfect and fast
Translated reviews
C
Chantal M.
Rating: 5 out of 5
following a purchase from 22/05/2019
Good quality trampoline. Ideal for letting off steam and having fun...
Translated reviews
J
Josette M.
Rating: 5 out of 5
following a purchase from 23/05/2019
Good advice, order arrived very quickly and quality product. Thank you
Translated reviews
D
Durá S.
Rating: 5 out of 5
following a purchase from 19/05/2019
Excellent
Translated reviews
À
Àngel H.
Rating: 5 out of 5
following a purchase from 21/05/2019
Fast and serious, everything perfect.
Translated reviews
G
Gregory J.
Rating: 5 out of 5
following a purchase from 21/05/2019
Excellent product
Translated reviews
G
Gilles C.
Rating: 5 out of 5
following a purchase from 16/05/2019
Very satisfied with the supply of 2 spare parts to rejuvenate a 5-year-old trampoline. The little children enjoy it
Translated reviews
S
Stephane Q.
Rating: 5 out of 5
following a purchase from 25/04/2019
Perfect!
Translated reviews
S
Stéphanie R.
Rating: 5 out of 5
following a purchase from 21/05/2019
Really great product, better than the original. Fast, good value for money.
Translated reviews
D
Danielle V.
Rating: 5 out of 5
following a purchase from 17/05/2019
Excellent product.
Translated reviews
O
Omnia A.
Rating: 5 out of 5
following a purchase from 17/05/2019
Product in line with our expectations. Fast delivery
Translated reviews
C
Cecile L.
Rating: 5 out of 5
following a purchase from 15/05/2019
super fast delivery
Translated reviews
P
Patricia R.
Rating: 5 out of 5
following a purchase from 20/05/2019
Fast delivery, very good quality products, responsive and available customer service
Translated reviews
S
Stefania G.
Rating: 5 out of 5
following a purchase from 20/05/2019
Fast delivery and good quality product. We are completely satisfied
Translated reviews
E
Emilie T.
Rating: 2 out of 5
following a purchase from 06/05/2019
great in terms of delivery but disappointed with the assembly too hard and poorly explained we took almost a day with two people...
Translated reviews
Response from France Trampoline
Hello, thank you for taking the time to leave us a comment. Before any marketing, our products are tested and validated both in their use and in their assembly, and the Propulse has certainly not deviated from the rule. As a trampoline designed for intensive professional use, its assembly does indeed take more time than for a classic garden trampoline, however, our various tests did not reveal any particular difficulty. In order for us to correct the assembly instructions or even review certain elements of the product for a future version, would you be kind enough to let us know what caused you problems at [email protected]? We thank you in advance and remain at your disposal for any questions. The France Trampoline team
F
Fernando I.
Rating: 2 out of 5
following a purchase from 15/05/2019
the stitching came undone after a few minutes. A product quite expensive for a stitching quality not suitable
Translated reviews
Response from France Trampoline
Hello, thank you for your comment. This stitching problem is indeed not normal, could you send us a photo at [email protected]? We can then see together how to proceed with the replacement of the part if necessary. Remaining at your disposal, the France Trampoline team
T
Thomas B.
Rating: 5 out of 5
following a purchase from 30/05/2019
Great product. Fast delivery. Great assembly instructions.
Translated reviews
J
Jean-François B.
Rating: 5 out of 5
following a purchase from 19/05/2019
Nothing to say
Translated reviews
B
Baptiste C.
Rating: 5 out of 5
following a purchase from 19/05/2019
Excellent service
Translated reviews
N
Nicolas D.
Rating: 5 out of 5
following a purchase from 17/05/2019
Correct price, delivery within a normal timeframe
Translated reviews
O
Olivier B.
Rating: 5 out of 5
following a purchase from 17/05/2019
Perfect
Translated reviews
P
Pascal C.
Rating: 5 out of 5
following a purchase from 19/05/2019
Simple and quick order and the material is always top-notch.
Translated reviews
M
Marie Lise M.
Rating: 5 out of 5
following a purchase from 20/05/2019
Very good advice, very fast delivery, quality product
Translated reviews
S
Séverine M.
Rating: 5 out of 5
following a purchase from 11/05/2019
VERY SATISFIED, VERY GOOD PRODUCT
Translated reviews
F
France D.
Rating: 5 out of 5
following a purchase from 08/05/2019
Excellent quality trampoline. I recommend this site.
Translated reviews
S
Sandrine R.
Rating: 5 out of 5
following a purchase from 01/05/2019
Very satisfied
Translated reviews
A
Arnaud L.
Rating: 1 out of 5
following a purchase from 06/05/2019
Disappointed because the shoe rack is not suitable for the Ovalie 360.
Translated reviews
Response from France Trampoline
Hello, thank you for your comment! Our shoe rack is normally compatible with all models and brands of trampolines: would you be kind enough to send us a photo at [email protected], we can then see together for an exchange or a refund of the product? We remain at your disposal, sincerely, the France Trampoline team.
C
Christelle L.
Rating: 5 out of 5
following a purchase from 13/05/2019
Delivery made before the announced date which was very appreciated
Translated reviews
C
Charlotte G.
Rating: 5 out of 5
following a purchase from 14/05/2019
Although I made a mistake in my order, the customer service was very courteous, very good advice and responsive.
Translated reviews
R
Russell M.
Rating: 5 out of 5
following a purchase from 29/05/2019
*** The telephone support to ensure that we have the right net was very helpful. Thank you
Translated reviews
O
Olivier B.
Rating: 5 out of 5
following a purchase from 17/05/2019
Perfect
Translated reviews
D
Daniel G.
Rating: 5 out of 5
following a purchase from 13/05/2019
France trampoline is very commercial. I highly recommend this site. Very good material
Translated reviews
G
Greg O.
Rating: 5 out of 5
following a purchase from 09/05/2019
Perfect quality trampoline for children and adults
Translated reviews
S
Stephanie D.
Rating: 5 out of 5
following a purchase from 15/05/2019
Order compliant, arrived within quick deadlines. TOP article delivered with a brake at the end of the track - both kids and adults are delighted!
Translated reviews