The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
After initial skepticism (higher individual amount), I am very satisfied with the provider. Always happy to return. Very nice support and a great understanding in case of problems.
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Jean Louis K.
Rating: 5 out of 5
following a purchase from 04/05/2025
perfect
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Maxime B.
Rating: 5 out of 5
following a purchase from 30/04/2025
I had already ordered the spare part. I was able to simply reorder this part from my account. The delivery was quick.
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Christelle F.
Rating: 5 out of 5
following a purchase from 30/04/2025
We replaced our net which was torn. However, our trampoline is over 10 years old. Assembly advice would have been welcome. The quality seems good.
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Loïc B.
Rating: 5 out of 5
following a purchase from 01/05/2025
N/A
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Virginie H.
Rating: 5 out of 5
following a purchase from 01/05/2025
Compliant
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Florent K.
Rating: 3 out of 5
following a purchase from 29/04/2025
partially heard request for the provision of spare parts for France Trampoline products. No response regarding the pole fixings.
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Response from France Trampoline
Dear Sir or Madam, we apologize for not having seen your message in your order. Messages sent in an order are for the carriers and are transmitted automatically. Our customer service will contact you to respond to your request. Sincerely, The France Trampoline team
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Karin C.
Rating: 3 out of 5
following a purchase from 03/04/2025
The net was difficult to install, it seems narrower than the original one.... On the other hand, the elastic fasteners for the net are shorter and thinner than the original ones, is this normal or is it also a mistake...?
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Response from France Trampoline
Dear Sir or Madam, We invite you to contact our customer service directly by email or WhatsApp with photos. They will be able to quickly review your request. According to our technical information, products do evolve over the years but strictly respect safety requirements for your children. The France Trampoline team
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Sébastien C.
Rating: 5 out of 5
following a purchase from 29/04/2025
N/A
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Pierre C.
Rating: 5 out of 5
following a purchase from 21/04/2025
Perfect service. Delivery to Belgium without problems after a phone contact with the delivery company. Assembly well explained, but it takes two people. Quality material.
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Corinne D.
Rating: 1 out of 5
following a purchase from 29/04/2025
I am still waiting for my order
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Response from France Trampoline
Dear Sir or Madam, Your request is being processed with the carrier for only a few days. Rest assured that your file is being monitored and we are making follow-ups if necessary. Searches can take several days and a reshipment will be made once the carrier confirms the loss of the package. We must follow the process closely in such cases. We thank you for your patience and understanding. The France Trampoline team.
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Valentine G.
Rating: 5 out of 5
following a purchase from 29/04/2025
I was missing some parts because the boxes were opened, the after-sales service was very responsive and sent them to me in less than a week thank you it is very pleasant to deal with responsive and competent people!
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Catherine T.
Rating: 5 out of 5
following a purchase from 30/04/2025
Purchase of a replacement net. Everything is in accordance with the order and perfect
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Jean-pierre C.
Rating: 5 out of 5
following a purchase from 30/04/2025
very good welcome competent staff and attentive to the customer the advice given is relevant and in line with the expressed need and helps avoid a bad product choice when ordering I recommend...
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Clement M.
Rating: 5 out of 5
following a purchase from 29/04/2025
Order on France trampoline net with poles very good merchandise easy to assemble, solid fast delivery by carrier, I recommend
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Emilie K.
Rating: 5 out of 5
following a purchase from 27/04/2025
Perfect delivery on time. Everything very well packaged and protected. Material of qualitative appearance remains to be tested over time
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Christophe P.
Rating: 5 out of 5
following a purchase from 30/04/2025
Perfect, the order arrived on time as expected. The product was very well packaged and in accordance with the description and my expectations.
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Cyrille R.
Rating: 5 out of 5
following a purchase from 28/04/2025
Perfect, efficient customer service, attentive and responsive
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Steve C.
Rating: 5 out of 5
following a purchase from 27/04/2025
Delivered on time and good quality of the material
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Michel D.
Rating: 5 out of 5
following a purchase from 29/04/2025
Order received quickly, after checking the measurements, fortunately, because I had made a mistake. I really recommend this site.
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Florence L.
Rating: 1 out of 5
following a purchase from 27/04/2025
Purchase of a replacement net. Compared to the original net, the quality is really worse: lightweight material, snagged during installation, no Velcro like the previous model. Additionally, after a storm yesterday, a white and very foamy product was dripping from the net (we do not know what it is - toxicity on a product for children?)
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Response from France Trampoline
Dear Sir or Madam, Rest assured that our trampolines and accessories such as the protective net meet strict European standards and cannot endanger your children's health. Our latest tests conducted by the TUV SUD laboratory in Germany confirm that the materials used for our products are compliant and meet the standards established in France and Europe. Regarding the material of the net, it evolves and can change over the years indeed. However, once again tests are conducted in the laboratory to meet our requirements in terms of safety and quality. We do our utmost to exceed the required levels and provide quality items to many families for years and we will not change course. The France Trampoline team
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Irène D.
Rating: 5 out of 5
following a purchase from 28/04/2025
I was able to benefit from ordering advice by phone for spare parts. I am very happy with the sturdiness of the trampoline (posts and jumping mat)
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Julie A.
Rating: 5 out of 5
following a purchase from 29/04/2025
I recommend this company for its products certainly but especially its customer service. I am very very satisfied.
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Gerard C.
Rating: 5 out of 5
following a purchase from 28/04/2025
The person from France Trampoline we spoke to on the phone for advice listened to us very well and guided us for our purchases. The first one arrived very quickly and was completely in line with our expectations. The second is on pre-order so we are waiting. But we are very satisfied
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Christine O.
Rating: 5 out of 5
following a purchase from 28/04/2025
I ordered a protective net for the trampoline to replace the old one that had torn along the zipper even though winter has come.
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Sophie B.
Rating: 5 out of 5
following a purchase from 22/04/2025
Delivery time respected and the service well done
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Jacques-eric J.
Rating: 3 out of 5
following a purchase from 27/04/2025
Fast and efficient but in case of issues, much less understanding. I ordered the wrong item so that is my fault but the return is unfortunately too cumbersome...
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Response from France Trampoline
Sir, we have taken your message into account; however, our terms and conditions clearly state that a return is at your expense in the case of an order withdrawal. Our product sheets are well detailed, and in case of doubt, we are available by phone or email all year round to assist you. The France Trampoline team.
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Yves L.
Rating: 3 out of 5
following a purchase from 20/04/2025
The set of elastics ordered was intended to replace those that broke quite quickly after the first season of use. This accessory could be more resistant, reflecting the very good quality of the trampoline otherwise. The price is also high - around *** per elastic. Otherwise, fast delivery.
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Brigitta F.
Rating: 5 out of 5
following a purchase from 28/03/2025
Communication via WhatsApp worked excellently, so I could order the right spare parts. Fast delivery, everything went perfectly
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Rouchereau P.
Rating: 5 out of 5
following a purchase from 21/04/2025
Product compliant and of good quality. Fast delivery
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Hélène R.
Rating: 5 out of 5
following a purchase from 22/04/2025
Very good trampoline, sturdy and well thought out. The only small downside is that the instructions could be clearer.
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Clémence C.
Rating: 5 out of 5
following a purchase from 24/04/2025
Simply perfect
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Bernard P.
Rating: 5 out of 5
following a purchase from 25/04/2025
Very fast and very satisfactory delivery
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Roger G.
Rating: 5 out of 5
following a purchase from 04/04/2025
Top advice and everything went smoothly and perfectly!
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Philippe L.
Rating: 5 out of 5
following a purchase from 22/03/2025
This is the second time I order from France trampoline and I am very satisfied with the ordered product and the quality of the delivery. Thank you
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Bruno V.
Rating: 5 out of 5
following a purchase from 22/04/2025
Perfect
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Mariel B.
Rating: 5 out of 5
following a purchase from 21/04/2025
No particular comments. Everything went well: the delivery and installation of the climbing dome.
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Enrico F.
Rating: 5 out of 5
following a purchase from 01/04/2025
Great seller. He contacted me to ensure he was sending the right item
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Françoise L.
Rating: 5 out of 5
following a purchase from 19/04/2025
I called the phone service to replace the net of our trampoline. My contact person checked that the net existed and suggested I get new poles at the same time. She then prepared a basket that I only had to validate.
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Nathalie A.
Rating: 5 out of 5
following a purchase from 18/04/2025
Satisfactory
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