Customer reviews of France Trampoline

9,4 /10

Based on 22 175 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 2, 3 and 5 stars

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Diego S.

Published on 15/04/2019 à 17h32 following a purchase from 23/03/2019

Excellent after-sales service, availability of spare parts, good quality of products

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Laurent M.

Published on 15/04/2019 à 17h18 following a purchase from 23/03/2019

Nothing to say, very good product, very short deadlines

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Stéphane F.

Published on 15/04/2019 à 14h18 following a purchase from 22/03/2019

Fast and efficient

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Corinne F.

Published on 15/04/2019 à 13h53 following a purchase from 15/03/2019

Very pleasant and competent salesperson on the phone. Simple order online. Deadlines respected. Easy assembly (with two). Sturdy material. The gift is very welcome, the children are having a blast. The parents are out of breath like crazy.

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Aurore G.

Published on 15/04/2019 à 12h24 following a purchase from 21/03/2019

Perfect delivery, very serious delivery company

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Carl L.

Published on 15/04/2019 à 12h21 following a purchase from 23/03/2019

Fast delivery and products that meet my expectations, products already ordered 5 years ago, so I can say that the net and the protection above the springs last 5 years in the sun. There you go, don't change anything Thank you ***

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Emilie S.

Published on 14/04/2019 à 20h20 following a purchase from 23/03/2019

A lot of information during the order preparation, delivery on time by a very competent provider. Trampoline in place, assembled easily and seems to be of excellent quality. Very clear and complete instructions.

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Emilie P.

Published on 14/04/2019 à 19h45 following a purchase from 24/03/2019

Quality of the trampoline meets our expectations, fast delivery thank you France trampoline you made a happy gymnast

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Bénédicte H.

Published on 14/04/2019 à 17h31 following a purchase from 14/03/2019

Very good services. Contacted by France Trampoline before sending the order to confirm the dimensions.

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Laurent M.

Published on 14/04/2019 à 12h50 following a purchase from 21/03/2019

Quick transaction, additional gift (basket basket very appreciated by children) BUT the carabiner connecting the suspension handle and the seat rope was missing in the zip line kit, too bad. Please specify or correct the supply.

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Stephane G.

Published on 14/04/2019 à 10h46 following a purchase from 20/03/2019

Perfect

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Frantz B.

Published on 13/04/2019 à 17h52 following a purchase from 19/03/2019

Fast delivery and order as I wanted

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Sabrina F.

Published on 12/04/2019 à 21h53 following a purchase from 20/03/2019

Very good after-sales service, attentive, concerned about doing well.

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Stéphanie G.

Published on 12/04/2019 à 19h51 following a purchase from 22/03/2019

Delivery was late otherwise everything was perfect

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Andrea G.

Published on 12/04/2019 à 19h27 following a purchase from 19/03/2019

good service and customer attention

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Achim E.

Published on 12/04/2019 à 17h50 following a purchase from 05/04/2019

Top trampoline, 1a quality and very good processing and service. We had a round trampoline with a diameter of 4.4 m for 10 years, which is among the largest. My 3 boys aged 10, 13, and 15 are absolutely thrilled with the new one. The jump is more stable, you jump higher, and you are no longer pulled to the center.

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Sébastien G.

Published on 12/04/2019 à 11h49 following a purchase from 22/03/2019

Easy order. Fast delivery by appointment. Very good service!

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Gorazd M.

Published on 11/04/2019 à 16h38 following a purchase from 03/04/2019

Very good friendly people in the contact.

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Céline V.

Published on 11/04/2019 à 15h55 following a purchase from 20/03/2019

Despite a phone verification of the correct dimensions of our trampoline purchased 5 years ago, the supplied parts were too large. My husband had to trim each ordered post...

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Response from France Trampoline Published on 22/03/2019

Hello, and thank you for taking the time to leave us a comment! We are sorry that the spare parts did not fit despite our vigilance. Next time, do not hesitate to contact us before assembly so that we can see together what can be done to avoid modifying the parts. We remain at your disposal, sincerely, the France Trampoline team

Isabelle C.

Published on 10/04/2019 à 19h48 following a purchase from 20/03/2019

very good quality products and the ability to pay in installments is perfect.

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Annie S.

Published on 10/04/2019 à 17h51 following a purchase from 18/03/2019

top-notch

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Franck A.

Published on 10/04/2019 à 16h53 following a purchase from 17/03/2019

Exceptional, I made a mistake in my order and someone from your services called me to indicate the error (size of the net compared to the size of the trampoline purchased several years ago) Bravo for the professionalism, it's so rare ... I received products that met my needs and of very good quality, as usual, I have been recommending you for several years, great job! ***

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Emmanuel G.

Published on 10/04/2019 à 15h53 following a purchase from 18/03/2019

Very fast and good advice. Highly recommend

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Yann V.

Published on 10/04/2019 à 12h30 following a purchase from 17/03/2019

Quality product and fast shipping. Always top-notch!!!

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Sonia D.

Published on 10/04/2019 à 12h10 following a purchase from 20/03/2019

Very good

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Magali M.

Published on 10/04/2019 à 11h49 following a purchase from 16/03/2019

Searching was a bit complicated not knowing at all what I was looking for but good information, transaction and easy delivery scheduling, fast delivery. I recommend.

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Christophe D.

Published on 09/04/2019 à 15h31 following a purchase from 11/03/2019

This is the first time an order has gone this way and I am really disappointed. The order was only prepared after the administrative payment. So a longer delivery time for an order of less than *** €.

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Response from France Trampoline Published on 12/03/2019

Hello, and first of all, we thank you for taking the time to leave us a comment. For technical and IT reasons, it sometimes happens that orders are only prepared upon receipt of payment in the case of administrative payments on invoice. We do our best to minimize processing times. We thank you for your understanding and remain at your disposal for any questions or additional information. The France Trampoline team

Jean-Francois S.

Published on 09/04/2019 à 14h50 following a purchase from 18/03/2019

With a doubt about the product to order, I called and was very well informed

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Christine D.

Published on 09/04/2019 à 12h20 following a purchase from 19/03/2019

in December 2018 Fast order and delivery. However, the teeth of the net frayed, the change was made quickly. Very commercial:

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Romain S.

Published on 09/04/2019 à 09h20 following a purchase from 17/03/2019

Good

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Jacques D.

Published on 09/04/2019 à 08h41 following a purchase from 19/03/2019

Product conforms to my expectations. An advisor even called me to make sure it was the right net that had been ordered

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Guillaume P.

Published on 08/04/2019 à 21h41 following a purchase from 17/03/2019

Excellent quality products.

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Franck L.

Published on 08/04/2019 à 16h49 following a purchase from 17/03/2019

Excellent, very responsive and commercial.

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Frédérique B.

Published on 08/04/2019 à 14h53 following a purchase from 16/03/2019

very good telephone reception

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Christel T.

Published on 08/04/2019 à 14h24 following a purchase from 16/03/2019

Fast delivery. The product is in line with what we expected. Excellent product quality.

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Françoise D.

Published on 08/04/2019 à 12h38 following a purchase from 16/03/2019

Good quality product, delivered within the announced deadlines.

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Caroline L.

Published on 08/04/2019 à 12h29 following a purchase from 16/03/2019

Very good

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Rudolf Z.

Published on 08/04/2019 à 11h45 following a purchase from 31/03/2019

The callback whether we measured correctly is a great service

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Lisa G.

Published on 08/04/2019 à 11h18 following a purchase from 09/03/2019

Excellent customer support service. Area for improvement: the timing of order processing.

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Marie Paule D.

Published on 08/04/2019 à 09h44 following a purchase from 17/03/2019

Fast delivery. Product conforms to the description

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