Customer reviews of France Trampoline

9,4 /10

Based on 22 176 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 2, 3 and 5 stars

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Jessica D.

Published on 11/03/2019 à 13h41 following a purchase from 18/02/2019

Product conforms to the description. Very effective phone assistance. I recommend.

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Denise M.

Published on 11/03/2019 à 12h42 following a purchase from 17/02/2019

Punctual, precise information on the delivery date, careful packaging, assembly instructions quite well done, very good reception and precise explanation following a phone request about the use and installation of the protective cover.

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Xavier J.

Published on 11/03/2019 à 10h36 following a purchase from 18/02/2019

Very good. We are confident.

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Françoise C.

Published on 11/03/2019 à 09h35 following a purchase from 18/02/2019

The shipping and delivery were done as planned. The delivery was made after confirmation of the date and time as informed during the order

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Marie-Therese P.

Published on 08/03/2019 à 19h26 following a purchase from 14/02/2019

Hello, I am very happy with my purchase. The site is very well done with all the necessary information. Before buying, I looked at the advice which helped me make my choice. The assembly is very well explained and I had no difficulty, just don't skip a step and everything will be fine. Thank you for the advice, I am very satisfied and the delivery was very fast.

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Jean-Pierre L.

Published on 08/03/2019 à 19h19 following a purchase from 15/02/2019

The transport, which was complicated on the island of Bréhat near Paimpol, went very well.

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Jacques J.

Published on 08/03/2019 à 14h40 following a purchase from 13/02/2019

Fast delivery after the order, nothing to complain about.

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Jean Pierre F.

Published on 08/03/2019 à 10h30 following a purchase from 30/01/2019

Good advice. Delivery on time according to my availability.

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Valerie L.

Published on 07/03/2019 à 22h31 following a purchase from 12/02/2019

Very good

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Didier R.

Published on 07/03/2019 à 21h11 following a purchase from 12/02/2019

Fast and corresponding to the request.

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Bernard D.

Published on 07/03/2019 à 19h24 following a purchase from 14/02/2019

Product perfectly adaptable to the device purchased 12 years ago from a manufacturer that is no longer active today. During the order, the seller perfectly questioned me about the characteristics of the device.

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Beatrice R.

Published on 07/03/2019 à 16h41 following a purchase from 15/02/2019

*****

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Paule F.

Published on 06/03/2019 à 20h30 following a purchase from 13/02/2019

Nothing to complain about except that the order and receipt were done quickly. I was also contacted by phone beforehand to check if I had taken the correct measurements before sending the jump mat. What I appreciate the most.

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Mme Chentir L.

Published on 06/03/2019 à 19h33 following a purchase from 13/02/2019

excellent article, excellent commercial service

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Jean-Claude B.

Published on 05/03/2019 à 22h54 following a purchase from 10/02/2019

Perfect!

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Anne-Sophie D.

Published on 05/03/2019 à 19h40 following a purchase from 12/02/2019

It was simple, efficient, and fast. Perfect

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Hanessa A.

Published on 05/03/2019 à 11h12 following a purchase from 07/02/2019

Very good quality.

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Bruno D.

Published on 05/03/2019 à 10h42 following a purchase from 10/02/2019

Perfect service

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Benjamin P.

Published on 04/03/2019 à 21h19 following a purchase from 08/02/2019

Satisfied

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Josette V.

Published on 04/03/2019 à 20h18 following a purchase from 09/02/2019

I had already bought this product for my grandchildren. Very satisfied I ordered it again for my granddaughters.

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Yann M.

Published on 04/03/2019 à 17h18 following a purchase from 10/02/2019

Nothing to complain about! Top

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Hugues L.

Published on 04/03/2019 à 12h13 following a purchase from 09/02/2019

Very good

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Kira M.

Published on 04/03/2019 à 09h45 following a purchase from 25/02/2019

Order and processing were great! Shipping was flawless within 4 days after ordering. Assembly took a bit longer than indicated, but went smoothly. Great trampoline. Very stable, looks great, and brings us a lot of joy. Thank you for this great product.

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Florence C.

Published on 04/03/2019 à 09h23 following a purchase from 07/02/2019

Correct delivery, friendly and conscientious delivery person

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Yves T.

Published on 03/03/2019 à 20h16 following a purchase from 09/02/2019

Very good

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Natahlie B.

Published on 03/03/2019 à 11h33 following a purchase from 09/02/2019

Very good product the kids love it very good quality and finish Very good net

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Raymond R.

Published on 03/03/2019 à 10h52 following a purchase from 08/02/2019

Very good business relationship with the seller. Fast delivery 5 stars

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Elisabeth B.

Published on 03/03/2019 à 10h46 following a purchase from 08/02/2019

Very satisfied from order to delivery

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Robert S.

Published on 01/03/2019 à 16h28 following a purchase from 08/02/2019

Delivery compliant and on time Thank you

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Jean-Pierre L.

Published on 01/03/2019 à 15h46 following a purchase from 07/02/2019

Spare parts for my trampoline

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Maria Rosa C.

Published on 28/02/2019 à 20h43 following a purchase from 06/02/2019

Very good service. I made two orders out of ignorance and they canceled one without problems. They are very quick to respond.

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Naima E.

Published on 28/02/2019 à 19h50 following a purchase from 07/02/2019

No problem

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Marie F.

Published on 28/02/2019 à 13h34 following a purchase from 09/01/2019

Difficulty installing the inner net, we followed online videos but it wasn't simple...

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Response from France Trampoline Published on 12/01/2019

Hello, and thank you for taking the time to leave a comment. We are sorry to read that the installation of your net seemed difficult to you. We have indeed tried to document as much as possible the different steps to follow to install a home net simply and without the mandatory intervention of a professional, through an assembly guide but also step-by-step videos. To complement the information provided by these supports, or for any questions or advice regarding your net or its installation, our team of experts is at your disposal from Monday to Friday from 9 am to 6 pm by phone or email: do not hesitate to contact them, they will be happy to respond to you! Best regards, the France Trampoline team

Christelle V.

Published on 27/02/2019 à 22h19 following a purchase from 06/02/2019

Purchase of a net to replace the one on my trampoline that had seen better days.. very well advised as I had a doubt about the diameter.. very satisfied..

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Pascal A.

Published on 27/02/2019 à 20h18 following a purchase from 05/02/2019

Very good.

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Stephanie L.

Published on 27/02/2019 à 16h28 following a purchase from 04/02/2019

Super service attentive. The advisors even contacted us to ensure that the order was correct because the product can be ordered I have never seen such good service BRAVO

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Jean C.

Published on 27/02/2019 à 13h42 following a purchase from 01/02/2019

Delivery by post impeccable.

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Romain S.

Published on 26/02/2019 à 21h49 following a purchase from 05/02/2019

Product meets my expectations, easy to assemble!

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Rubén B.

Published on 26/02/2019 à 11h18 following a purchase from 04/01/2019

Very good technical attention and speed in shipping. Unique and high-quality materials.

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Nicole B.

Published on 25/02/2019 à 22h14 following a purchase from 03/02/2019

Assembly instructions not precise enough. Not enough bounce, not soft enough

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Response from France Trampoline Published on 05/02/2019

Hello, and thank you for taking the time to leave a comment. We are sorry that the product did not completely convince you. Our customers are usually very satisfied with this trampoline which is designed to allow very young children to gently initiate themselves, and without any risk to their joints, to the joys of trampolining. Accessible to toddlers from 12 months, it has been deliberately designed with elastic bands instead of springs, which explains indeed its softer rebounds than on a classic trampoline. We remain at your disposal for any questions. Best regards, the France Trampoline team