France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
I rated this order as average not for the trampoline, but for the carrier. First, the delivery hours from 10 am to 5 pm are not compatible with our lifestyle, and moreover, the delivery person was very unfriendly.
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Response from France Trampoline
Hello, we are sorry that the delivery of your trampoline did not fully meet your satisfaction, and we regret this attitude which is not up to the quality of service we strive to provide. Nevertheless, we wish you very good times on your trampoline! Best regards, the France Trampoline team
S
Sabrina R.
Rating: 5 out of 5
following a purchase from 20/09/2018
Very good
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Lydie V.
Rating: 5 out of 5
following a purchase from 14/09/2018
Fast delivery. Trampoline easy to assemble. It seems to be of very good quality.
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Remy B.
Rating: 5 out of 5
following a purchase from 21/09/2018
Very good
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Brigitte C.
Rating: 5 out of 5
following a purchase from 20/09/2018
Very professional
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Gianluca F.
Rating: 5 out of 5
following a purchase from 05/09/2018
Excellent quality product, as is the customer service; I will definitely recommend it to my sailing friends! One note: since these are online purchases, it would be desirable to increase the number and descriptiveness of the photographs of the items for sale (I am referring particularly to trampolines for sports catamarans). Thank you very much!
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P
Philippe D.
Rating: 5 out of 5
following a purchase from 17/09/2018
Very easy to order spare parts
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Juan Bta. F.
Rating: 5 out of 5
following a purchase from 20/09/2018
Fast and efficient shipping. Product matches the request. So far perfect.
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Laetitia T.
Rating: 5 out of 5
following a purchase from 20/09/2018
Nothing to say. Perfect from start to finish at the top of the quality
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M. P.
Rating: 5 out of 5
following a purchase from 19/09/2018
Fast, efficient, professional (phone verification of the dimensions of the replacement parts before shipping)
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Frederic T.
Rating: 5 out of 5
following a purchase from 20/09/2018
Very professional telephone advisor.
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Hervé C.
Rating: 5 out of 5
following a purchase from 18/09/2018
Fast, very fast! Thank you
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Mael V.
Rating: 5 out of 5
following a purchase from 14/09/2018
Very good
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Julien B.
Rating: 5 out of 5
following a purchase from 18/09/2018
Very good products
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Frederic F.
Rating: 5 out of 5
following a purchase from 18/09/2018
Taken under warranty super fast
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C
Claudine P.
Rating: 5 out of 5
following a purchase from 19/09/2018
excellent
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Christophe G.
Rating: 5 out of 5
following a purchase from 16/09/2018
Very good 😊
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Gilles D.
Rating: 5 out of 5
following a purchase from 16/09/2018
Meets my expectations. Easy to install
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Julien M.
Rating: 5 out of 5
following a purchase from 16/09/2018
Very good product, good quality and safe for a little one!
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Thierry L.
Rating: 5 out of 5
following a purchase from 01/09/2018
Meets my expectations. Good quality jumping mat. Thank you.
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Fabien G.
Rating: 5 out of 5
following a purchase from 04/09/2018
Responsive and very friendly welcome
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Sandrine D.
Rating: 5 out of 5
following a purchase from 12/09/2018
very good product and attentive sales team
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Pierre J.
Rating: 5 out of 5
following a purchase from 12/09/2018
Very good product received as agreed. By carefully consulting the instructions, the assembly is surprisingly easy, simple, and quick. It brings joy to our granddaughter and we are convinced of the durability of the trampoline.
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F
Fabien G.
Rating: 5 out of 5
following a purchase from 30/08/2018
Very good
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Melanie D.
Rating: 5 out of 5
following a purchase from 09/09/2018
easy assembly, fast delivery
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Ludovic W.
Rating: 5 out of 5
following a purchase from 10/09/2018
Very good order tracking. Very good product. However, the delivery is not flexible enough.
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Angelo C.
Rating: 5 out of 5
following a purchase from 12/09/2018
Timely service, material packed in excellent condition and ease of assembly. My children aged 11, 9, and 7 jump on it continuously every day and the hold is incredible!!! Highly recommended!!!!
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F
Fabrice L.
Rating: 5 out of 5
following a purchase from 22/08/2018
very satisfied with the trampoline I ordered. very satisfied with the net that I changed a few years later.
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Veronique C.
Rating: 5 out of 5
following a purchase from 12/09/2018
Perfect
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Stéphane R.
Rating: 5 out of 5
following a purchase from 09/09/2018
Always so professional, perfect!
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Verena M.
Rating: 5 out of 5
following a purchase from 10/09/2018
The seller listened to us and gave us good advice. This is rare on a website. I recommend this site, the material is of good quality. To see with wear.
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Philippe A.
Rating: 5 out of 5
following a purchase from 11/09/2018
Order honored very quickly. Excellent packaging.
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Yann P.
Rating: 5 out of 5
following a purchase from 06/08/2018
Thank you for your responsiveness following the non-conformity (of color on a net) observed on a first delivery. I appreciated your proposal to be able to enjoy this first delivery before receiving the corrected item.
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Lise B.
Rating: 5 out of 5
following a purchase from 09/09/2018
Impeccable delivery, the package meets my expectations.
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Guillaume L.
Rating: 5 out of 5
following a purchase from 06/09/2018
Very good
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B
Blandine B.
Rating: 3 out of 5
following a purchase from 24/08/2018
the trampoline safety net I bought is not compatible with our original trampoline, and the person I spoke to on the phone indicated otherwise
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Response from France Trampoline
Hello, and thank you for your comment. We are sorry that the net is not compatible with your trampoline. We tried to contact you by phone and left you a message about this. Please feel free to contact us by phone or email so that we can find a solution to this situation together. Best regards, the France Trampoline team
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Raphael S.
Rating: 5 out of 5
following a purchase from 09/09/2018
The 300 trampoline brings joy to my 3 children. Very good quality. Thank you France Trampoline.
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M
Miriame B.
Rating: 5 out of 5
following a purchase from 06/09/2018
Top-notch, adapted, a joy, conforms to the photo and description, long live made in France 😍🤩
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J
Julien P.
Rating: 5 out of 5
following a purchase from 16/08/2018
Nothing to report
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M
Mélanie T.
Rating: 5 out of 5
following a purchase from 05/09/2018
Fast delivery and conforms to what I ordered. Very good, sturdy products.
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