France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Order placed online. The site is correct for finding items and placing orders. Order by phone communication. Good listening and information. For another reason, I had to cancel, cancellation easy by email and quick refund.
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Marina P.
Rating: 5 out of 5
following a purchase from 28/06/2018
Samples received quickly as expected and clear information for measuring before ordering.
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Stephanie S.
Rating: 5 out of 5
following a purchase from 28/06/2018
Good quality product
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Dupre S.
Rating: 5 out of 5
following a purchase from 28/06/2018
Very good
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Nicolas F.
Rating: 5 out of 5
following a purchase from 24/06/2018
Fast delivery
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Frédéric L.
Rating: 5 out of 5
following a purchase from 27/06/2018
Very well designed site. Excellent responsiveness of customer service. Equipment conforms and of good quality. Too bad the delivery person did not respect the agreed schedule, forcing us to take half a day off for nothing, then the following week we had to have someone come to receive the package because the delivery scheduled after 4:00 PM took place in the morning. We are very happy with our trampoline. Thank you
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Anne L.
Rating: 5 out of 5
following a purchase from 25/06/2018
Good.
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Marie K.
Rating: 5 out of 5
following a purchase from 27/06/2018
Very happy with your service, I recommend it to those around me
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Hervé G.
Rating: 5 out of 5
following a purchase from 27/06/2018
Fast and careful delivery. I was even contacted by phone just after the order to confirm if I had chosen the right items based on the measurements of my current trampoline.
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Paul G.
Rating: 5 out of 5
following a purchase from 26/06/2018
Fast and efficient! The order arrived in perfect condition at the expected date and time!
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Virginie D.
Rating: 5 out of 5
following a purchase from 28/06/2018
Excellent quality trampoline, beautiful finishes!
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Stéphanie C.
Rating: 5 out of 5
following a purchase from 26/06/2018
I am very satisfied with my order. I needed spare parts to repair my trampoline damaged during bad weather and I was perfectly advised to repair it as best as possible and at the lowest cost. The parts arrived within the expected timeframe.
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Fernando M.
Rating: 5 out of 5
following a purchase from 26/06/2018
The instructions for assembling the circular structure where the springs are attached are incorrect: it says that the T-tube is assembled at the narrowest part, but it should be done at the wide part because otherwise, it is not possible to assemble the horizontal tubes.
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Benoit M.
Rating: 5 out of 5
following a purchase from 27/06/2018
Site sometimes a bit difficult to find the product sought (the pack did not 'appear' using the search engine, or navigating through the tree, I don't remember) Otherwise everything perfect: fast and compliant delivery, clear manual, easy assembly and satisfactory product, without any unpleasant surprises. I recommend
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Karine F.
Rating: 5 out of 5
following a purchase from 23/06/2018
Impeccable delivery service...trampoline that exudes quality.
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Daniel J.
Rating: 5 out of 5
following a purchase from 26/06/2018
Perfect, very responsive, fast, friendly. Thank you
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Christophe D.
Rating: 5 out of 5
following a purchase from 26/06/2018
Quality trampoline, easy to install
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Vincent Ou Alexandra C.
Rating: 5 out of 5
following a purchase from 27/06/2018
Very good quality products, delivered on time, I recommend
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Rachel H.
Rating: 5 out of 5
following a purchase from 26/06/2018
Received product conforms to the one ordered. Fast delivery. Efficient customer service.
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Angelo S.
Rating: 5 out of 5
following a purchase from 27/06/2018
I purchased a trampoline in July 2017. We found a defect in the elastic sheet in June 2018, which we immediately reported. In an equally immediate, kind, and cordial manner, a replacement sheet was sent to me. Excellent and very serious company, absolutely to be recommended.
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Sylvie S.
Rating: 5 out of 5
following a purchase from 27/06/2018
Delivery right on time and when I had a question about the assembly, I was answered very well!!! Bravo!
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Steven S.
Rating: 5 out of 5
following a purchase from 27/06/2018
Everything went very very well
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Kozera H.
Rating: 5 out of 5
following a purchase from 27/06/2018
I ordered a trampoline for my 2 boys aged 4 and 7, they love it. I find it to be of good quality and the children are safe (net, easy to use closure).
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Michael R.
Rating: 5 out of 5
following a purchase from 27/06/2018
Good product
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Frederic C.
Rating: 5 out of 5
following a purchase from 27/06/2018
Nothing to say, delivered in 48 hours, and good explanatory manual. The 460 is long to install, but what space! It seems to be sturdy, we'll see over time... Very satisfied!
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Yann S.
Rating: 5 out of 5
following a purchase from 27/06/2018
Conforms
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Jean-Francois D.
Rating: 5 out of 5
following a purchase from 20/06/2018
Very good welcome and very good responsiveness.
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Daniel M.
Rating: 5 out of 5
following a purchase from 26/06/2018
GOOD
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Arnaud C.
Rating: 5 out of 5
following a purchase from 25/06/2018
Very good purchase, very fast delivery
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Diana G.
Rating: 5 out of 5
following a purchase from 09/07/2018
Top service, and the jumping mat is great. Would gladly do it again.
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Francois A.
Rating: 5 out of 5
following a purchase from 24/06/2018
I never leave reviews but here, I was very pleasantly surprised, because for the purchase of a part costing around *** euros, they took the time to call me to confirm that the part would fit my trampoline, I found that very professional and very commercial, and indeed, I received the part as requested, congratulations anyway.
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Thierry J.
Rating: 5 out of 5
following a purchase from 21/06/2018
Good listening, simple, clear, quick response,
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Rachel I.
Rating: 5 out of 5
following a purchase from 25/06/2018
Very good service and very good adapted product. We appreciated that the company called us to verify that the order was correct before validating it.
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Yann P.
Rating: 5 out of 5
following a purchase from 23/06/2018
Purchase of a net for trampoline, the old one was quite worn out! Happy to find the necessary parts without any problem and also to benefit from the latest innovations. Perfect
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Gérard T.
Rating: 5 out of 5
following a purchase from 22/06/2018
Well-organized site, fluid menus, well-thought-out window transitions. Order placed without any problem, the 3D secure gives confidence. Impeccable order tracking with details on the delivered package, fast delivery. Efficient transport provider, the call platform to confirm delivery is in France and their response is immediate. You can feel a real desire to offer quality service from start to finish. Bravo.
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Michel P.
Rating: 5 out of 5
following a purchase from 22/06/2018
Very good
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Blandine C.
Rating: 2 out of 5
following a purchase from 09/06/2018
The problem is the delivery! We received the trampoline on June 21, we are on July 13 and the children cannot use the trampoline because there were missing parts in the delivery, damaged package.... so we are still waiting for the missing parts.
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Response from France Trampoline
Hello, and thank you for taking the time to leave a comment despite your disappointment regarding the delivery of your trampoline. Unfortunately, some packages can indeed be opened or damaged during transport, regardless of our will. However, we confirm that the missing parts have been resent, and we hope that the moments spent on your trampoline will make you forget the delivery issues! We remain at your disposal, the France Trampoline team.
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Audrey B.
Rating: 5 out of 5
following a purchase from 22/06/2018
Listening and very good advice regarding what you are looking for in terms of model.
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Paulino A.
Rating: 5 out of 5
following a purchase from 19/06/2018
Good attention and good service. Recommended
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Valerie B.
Rating: 5 out of 5
following a purchase from 13/06/2018
This product seems to be of very good quality (to be followed over time), fast delivery. Very good.
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