Customer reviews of France Trampoline

9,4 /10

Based on 22 175 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 2, 3 and 5 stars

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Adrien R.

Published on 21/06/2018 à 10h34 following a purchase from 25/05/2018

Nothing to report

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Roman B.

Published on 20/06/2018 à 20h52 following a purchase from 09/06/2018

Very fast delivery. All parts delivered. Assembly was easy. There are also videos online, but it works without them. Quality is top. My kids are now doing flips in a safe environment ;)

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Ali B.

Published on 20/06/2018 à 19h45 following a purchase from 30/05/2018

Product compliant and fast shipping, nothing to say

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Yannick R.

Published on 20/06/2018 à 18h17 following a purchase from 30/05/2018

Quality products. Trampoline in perfect condition since 2010

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Marine D.

Published on 20/06/2018 à 18h17 following a purchase from 24/05/2018

Order placed following very informed advice, fast and compliant delivery.

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Guy J.

Published on 20/06/2018 à 16h15 following a purchase from 29/05/2018

Everything perfect

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Lucien S.

Published on 20/06/2018 à 14h32 following a purchase from 30/05/2018

Perfect. Nothing to say

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Stephane D.

Published on 20/06/2018 à 13h42 following a purchase from 28/05/2018

Really corresponds to our expectations I hope it will last well through the winter as it is difficult to disassemble

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Danièle H.

Published on 20/06/2018 à 09h45 following a purchase from 28/05/2018

Very satisfied with the ordered product, delivery time respected

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Gilles F.

Published on 19/06/2018 à 19h46 following a purchase from 28/05/2018

Very good

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Enrico M.

Published on 19/06/2018 à 16h34 following a purchase from 28/05/2018

Good product and excellent shipping service

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Maria G.

Published on 19/06/2018 à 16h22 following a purchase from 27/05/2018

Fast delivery. Quality material easy to install

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Anne B.

Published on 19/06/2018 à 12h27 following a purchase from 29/05/2018

perfect

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Sylvain C.

Published on 19/06/2018 à 09h27 following a purchase from 29/05/2018

Product (trampoline Jump 300) conforms to my order and to the expected quality.

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Olivier L.

Published on 19/06/2018 à 09h26 following a purchase from 25/05/2018

Fast and efficient

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Celine P.

Published on 19/06/2018 à 08h15 following a purchase from 29/05/2018

Great

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Sandrine D.

Published on 18/06/2018 à 21h16 following a purchase from 25/05/2018

*****

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Emmanuelle B.

Published on 18/06/2018 à 20h49 following a purchase from 28/05/2018

Order received quickly. A defect on an item that was picked up and replaced very quickly. Very friendly contact person. Nothing to complain about. Very good site

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Adeline B.

Published on 18/06/2018 à 19h46 following a purchase from 28/05/2018

Impeccable

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Ivan K.

Published on 18/06/2018 à 19h15 following a purchase from 13/05/2018

Product conforms. Quality packaging conforms.

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Olivier C.

Published on 18/06/2018 à 16h53 following a purchase from 27/05/2018

Perfect. Note the courtesy of France Trampoline who reminds to check that we did not make a mistake in the dimensions for the order. Very good!

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Wanda M.

Published on 18/06/2018 à 15h10 following a purchase from 28/05/2018

Mat is compliant, good quality at first glance, to see over time.

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Cyril L.

Published on 18/06/2018 à 14h31 following a purchase from 27/05/2018

Fast receipt of the package, not enough feedback on the use of the product but seems correct.

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Response from France Trampoline Published on 27/05/2018

Hello, and thank you for your comment! We hope that your jumping mat will bring you complete satisfaction. Do not hesitate to contact us otherwise, we remain at your disposal. The France Trampoline team

Lucille L.

Published on 18/06/2018 à 14h21 following a purchase from 26/05/2018

Fast delivery and quality products.

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Véronique G.

Published on 18/06/2018 à 13h25 following a purchase from 24/05/2018

Trampoline used quite intensively for 6 years and I just changed the protective net this year. Everything else is perfect. Compared to other brands, I would say 'no comparison', I do not regret my choice. I highly recommend France Trampoline, maybe a bit more expensive to buy but nothing to compare in terms of quality and after-sales service.

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Mireille R.

Published on 18/06/2018 à 12h55 following a purchase from 28/05/2018

The only downside is that on the order form it was stated that the packages weighed a total of 55 kg while the weight announced at the order was much heavier.

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Emrys L.

Published on 18/06/2018 à 09h19 following a purchase from 20/05/2018

Very ergonomic site. I easily found all the parts I needed. Fast service.

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Bernard D.

Published on 18/06/2018 à 09h14 following a purchase from 27/05/2018

very good

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Hlubina T.

Published on 18/06/2018 à 08h55 following a purchase from 25/05/2018

Fast order. Good order tracking service. Delivery within the announced 5-day timeframe respected. The delivery person was alone for the delivery....and given the weight, he struggled a bit to unload. Packaging, assembly, perfect. There was just one U-shaped screw ring whose thread was on the wrong side, so it was unusable for fixing a post that holds the protective net. So it was not used...and for this post, we held it with a strap. It would deserve to have an additional part or for the parts to be well checked if there is only the exact count of parts. THANK YOU FOR SENDING US IF POSSIBLE A U-SCREW FIXING TO REPLACE OUR STRAP. But apart from this detail, we remain completely satisfied with the quality of the trampoline and the seriousness of France Trempoline. Best regards.

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Esther F.

Published on 18/06/2018 à 08h51 following a purchase from 26/05/2018

Excellent customer relationship

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Cecilia R.

Published on 18/06/2018 à 08h36 following a purchase from 26/05/2018

Top customer service and super I highly recommend

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Judith C.

Published on 17/06/2018 à 20h53 following a purchase from 23/05/2018

We ordered a trampoline mat online and I am really satisfied with my purchase. Also satisfied with the delivery which was fast.

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Carlos A.

Published on 17/06/2018 à 20h19 following a purchase from 25/05/2018

Great product and fast delivery

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Yannick A.

Published on 17/06/2018 à 19h10 following a purchase from 25/05/2018

Choice, order validation by phone by the seller before shipping. Everything is fine. I recommend.

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Eric B.

Published on 17/06/2018 à 12h10 following a purchase from 27/05/2018

Perfect product, deadlines respected.

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Nathalie C.

Published on 17/06/2018 à 10h22 following a purchase from 25/05/2018

Very good advice, fast delivery and impeccable fabric.

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Silvia H.

Published on 16/06/2018 à 19h54 following a purchase from 04/06/2018

Friendly customer service, delivery went smoothly

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Stephane D.

Published on 16/06/2018 à 19h35 following a purchase from 23/05/2018

very good

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Ricardo M.

Published on 16/06/2018 à 16h21 following a purchase from 23/05/2018

Well-made site and sufficient information about the products

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Frederic S.

Published on 16/06/2018 à 14h27 following a purchase from 24/05/2018

quality product, fast delivery, good advice by phone

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