France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
We are very satisfied with our purchase: clarity of information on the site, fast shipping, satisfactory delivery, and above all, a trampoline of very good quality, and clear assembly instructions.
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Fabrice L.
Rating: 5 out of 5
following a purchase from 19/04/2018
excellent the products are well explained no need for more explanation nothing to complain about
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Jean-Francois C.
Rating: 5 out of 5
following a purchase from 26/04/2018
very good service
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Wilfried D.
Rating: 5 out of 5
following a purchase from 22/04/2018
Very professional site. Purchase of a replacement jumping mat for a trampoline that I did not buy from them. Someone contacted me to verify if my order was suitable for my trampoline and fortunately because I had not paid attention to the size of the springs. The product is of very good quality. Small delivery problem but I cannot hold it against them as the problem was resolved very quickly and the person was 'adorable'. I recommend this site. Thank you for your professionalism.
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Marina C.
Rating: 5 out of 5
following a purchase from 05/04/2018
Very good
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Fontaine D.
Rating: 5 out of 5
following a purchase from 20/04/2018
Nothing to say. Very good advisor on the phone.. Fast delivery.
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Diamantino D.
Rating: 5 out of 5
following a purchase from 25/04/2018
Very fast and very good material and especially a wonderful team
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Gérard C.
Rating: 5 out of 5
following a purchase from 24/04/2018
Good material seems serious useful to grease the vertical posts for the assembly of the trampoline assembly speed 2h for two
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Anne R.
Rating: 5 out of 5
following a purchase from 25/04/2018
Perfect
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Cindy B.
Rating: 3 out of 5
following a purchase from 25/04/2018
Unhappy with the delivery
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Response from France Trampoline
Hello, Thank you for taking the time to comment on your order. Indeed, the initially scheduled delivery appointment had to be postponed by the carrier. We are sorry for this delay that is beyond our control and we apologize for this inconvenience. The France Trampoline Team
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Yves M.
Rating: 3 out of 5
following a purchase from 18/04/2018
Poorly advised in the first phase of the order, I had to pay shipping costs twice
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Response from France Trampoline
Hello, we receive your feedback with understanding and we apologize for this delivery problem. Indeed, in the interest of quality, we systematically contact our customers in the case of orders for spare parts to ensure that the ordered part will fit perfectly with the product. This is how one of our collaborators contacted you, but, having recently joined us, he unfortunately did not detect a compatibility issue with the ordered net, which resulted in a second shipment with the adapted product. However, if this led to the billing of two shipping fees, we immediately proceeded to refund the fees charged for the erroneous order. We thank you for your understanding. The France Trampoline Team.
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Sophie G.
Rating: 5 out of 5
following a purchase from 26/04/2018
Very good quality product. The oval type is perfect! Allow some time for assembly.
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Annne L.
Rating: 5 out of 5
following a purchase from 26/04/2018
Nothing to complain about!
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Christine B.
Rating: 5 out of 5
following a purchase from 22/04/2018
Excellent products, just disappointed with the football game for the trampoline
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Stephane B.
Rating: 5 out of 5
following a purchase from 24/04/2018
Good phone reception, responsive, efficient
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Jerome J.
Rating: 5 out of 5
following a purchase from 22/04/2018
No problem. Compliant product
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Josisane R.
Rating: 5 out of 5
following a purchase from 25/04/2018
VERY GOOD PRODUCT
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Mathias D.
Rating: 5 out of 5
following a purchase from 09/04/2018
Top!
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Manoel V.
Rating: 5 out of 5
following a purchase from 21/04/2018
Fast, efficient, nothing to say!
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Sébastien E.
Rating: 5 out of 5
following a purchase from 23/04/2018
Very professional!! Thank you
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Stéphanie A.
Rating: 5 out of 5
following a purchase from 25/04/2018
NO COMPLAINTS ABOUT THE ORDER PROCESSING, DELIVERY TIME, AND PRODUCT QUALITY
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Valerie S.
Rating: 5 out of 5
following a purchase from 24/04/2018
Very satisfied with our order, compliant product, deadline respected, and very friendly commercial service.
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Frédéric M.
Rating: 5 out of 5
following a purchase from 21/04/2018
Excellent services, quality price, speed...
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Emilie B.
Rating: 5 out of 5
following a purchase from 22/04/2018
Trampoline delivered quickly, the quality is superior to other trampolines I had before, the kids (pre-teens) are having a blast!!!
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Julien M.
Rating: 5 out of 5
following a purchase from 23/04/2018
Faithful to the order!
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De Piero D.
Rating: 5 out of 5
following a purchase from 24/04/2018
Super fast delivery, ordered on Wednesday and delivered on Friday. Thank you
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Fabien C.
Rating: 5 out of 5
following a purchase from 16/04/2018
Received on time for the birthday of the main user and her guests. Perfect. Beautiful day.
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Melanie D.
Rating: 5 out of 5
following a purchase from 23/04/2018
Delivery was top as expected, on the same day as our son's birthday, 2 hours of assembly for two even after watching the video... Very sturdy material, and a great surprise... Thank you for your advice, I had to call customer service... Quality purchase. Let's see how it holds up over time...
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Philippe T.
Rating: 5 out of 5
following a purchase from 19/04/2018
Everything went as planned, nothing to say, I really appreciated your service's call asking for confirmation of the product size
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Marie-Lime M.
Rating: 5 out of 5
following a purchase from 23/04/2018
The provider was very very good, he responded to what I asked and did everything he could to ensure my grandson had his trampoline on time
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Christelle D.
Rating: 5 out of 5
following a purchase from 23/04/2018
Perfect
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Pierre D.
Rating: 5 out of 5
following a purchase from 23/04/2018
Very good
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Vincent L.
Rating: 5 out of 5
following a purchase from 24/04/2018
Perfect.
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Olivier R.
Rating: 2 out of 5
following a purchase from 18/03/2018
For an order with you, we had two delivery problems.
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Response from France Trampoline
Hello, Thank you for taking the time to comment on your order, and we are sorry that the delivery did not fully meet your satisfaction. Unfortunately, the quality of service from some carriers is not always up to the standard of service we are used to providing. However, please know that measures have been taken to only work with the most reliable carriers from now on. We apologize again for this inconvenience and are at your disposal for any further information. The France Trampoline team
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Kristen Sandra T.
Rating: 5 out of 5
following a purchase from 24/04/2018
Very good
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Nathalie P.
Rating: 5 out of 5
following a purchase from 23/04/2018
great
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David E.
Rating: 5 out of 5
following a purchase from 15/04/2018
Service and order met my expectations. The trampoline is of quality and easy to assemble with two people. My little boy is crazy about it.
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Marc-Olivier D.
Rating: 5 out of 5
following a purchase from 22/04/2018
Just perfect. Quality product
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Alain F.
Rating: 5 out of 5
following a purchase from 20/04/2018
Perfect, fast.
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Thierry F.
Rating: 5 out of 5
following a purchase from 19/04/2018
Very good. No problems with delivery or the product.
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