English 
J
Rating: 5 out of 5
They met delivery deadlines, well-packaged material in accordance with the purchase made.
Translated reviews
Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 064 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 1, 2, 3 and 5 stars
Reset filtersH
Rating: 5 out of 5
Very responsive and quick service. Order placed on Thursday noon, delivered by noon :-):-) !!!
Translated reviews
P
Rating: 5 out of 5
compliant
Translated reviews
M
Rating: 1 out of 5
I still have not received my order to this day.... Thank you for getting back to me quickly to tell me what is happening and why this long delay... .... and it's surprising to receive a request for feedback on a product that I have not yet received...
Translated reviews
Response from France Trampoline
Dear Sir or Madam, After verification, your order containing a protective cover for a round trampoline 3m60 is marked as delivered via Mondial Relay in October 2024 according to the delivery tracking, and since then, we have not received any new orders from you. We kindly ask you to contact our customer service so that we can clarify your request. The France Trampoline team.
D
Rating: 5 out of 5
Very good service Nothing to say
Translated reviews
Z
Rating: 5 out of 5
We placed an order with Jump'in Spain and had a problem with the delivery of the trampoline. But the company took full responsibility for the problem and offered us compensation. We are very satisfied with the treatment and the compensation received.
Translated reviews
T
Rating: 5 out of 5
I am very satisfied with the purchase and quality of the product. I live in the south and the trampoline will be exposed to the sun, we will see if it holds up. The only downside, I was not informed of the delivery knowing that the second passage is charged *** euros, fortunately I was at home. Assembly well explained, I assembled it all by myself in half a day, quality is there and the kids are satisfied
Translated reviews
C
Rating: 5 out of 5
Very happy with France trampoline, a little less with the carrier. Thank you
Translated reviews
Response from France Trampoline
Dear Sir or Madam, we thank you for your positive feedback on our brand. Customer service is available to receive your experience feedback in order to better satisfy you in the future. The France Trampoline team
C
Rating: 5 out of 5
Very good quality material, completely meets our expectations!! I recommend!!
Translated reviews
L
Rating: 5 out of 5
top
Translated reviews
E
Rating: 5 out of 5
We received the order in perfect condition, the shipping was quite fast and easy. The children are delighted with the new trampoline, it is much better than the previous one from another brand.
Translated reviews
E
Rating: 5 out of 5
Simplicity in ordering and great efficiency in processing the order and shipping.
Translated reviews
A
Rating: 5 out of 5
The order process went perfectly well
Translated reviews
M
Rating: 5 out of 5
Trampoline purchased in March 2023. We are delighted with the quality of the trampoline. Moreover, we had a problem during delivery (due to the delivery person and not France trampoline) and customer service was excellent. We recommend.
Translated reviews
S
Rating: 5 out of 5
Fast delivery, quality material
Translated reviews
P
Rating: 5 out of 5
very responsive team and very good products
Translated reviews
N
Rating: 5 out of 5
Following a warranty request, the France trampoline team was very responsive and sent me the damaged items very quickly
Translated reviews
S
Rating: 5 out of 5
Fast shipping and good value for money.
Translated reviews
G
Rating: 5 out of 5
Product as described and delivered very quickly, despite the Christmas period.
Translated reviews
C
Rating: 5 out of 5
Excellent
Translated reviews
J
Rating: 5 out of 5
Very good
Translated reviews
B
Rating: 1 out of 5
I ordered and paid for a trampoline surround on 23.09.2024 because I had a good experience with the delivery of a jumping mat. The delivery date was set for 28.11.24, and on 29.11.24, the handover to the carrier was confirmed. Since then, the shipment has been untraceable, as communicated via email on 12.12.24. As of now, on 05.01.25, I have no information on whether and when I will receive the delivery.
Translated reviews
Response from France Trampoline
Dear Sir or Madam, we understand your feelings and ask you to accept our apology for this delivery problem. Due to a reversal of the order by the carrier, your order ended up in Belgium. We requested a return of the material and a direct delivery to you, but the carrier returned it to our warehouse yesterday. The return is being processed today for your information. The carrier's handling of your order was not good, and we sincerely apologize for that. Your Trampoline Technik Team
D
Rating: 5 out of 5
It was delivered quickly and competently. Even when I encountered a delivery problem, it could be resolved quickly. Everything is very nice and seems to be of very good quality. It is a really nice Christmas gift.
Translated reviews
M
Rating: 5 out of 5
Although intuitive and well illustrated, the assembly instructions lack explanations in Italian
Translated reviews
P
Rating: 5 out of 5
Thank you, very good product, easy installation, very clear instructions
Translated reviews
E
Rating: 5 out of 5
Very effective 👌👌👌
Translated reviews
O
Rating: 5 out of 5
Very good. The tensioner is, however, mandatory
Translated reviews
C
Rating: 5 out of 5
Speed and quality of the products
Translated reviews
G
Rating: 5 out of 5
Very good product, however I had two broken hooks from the protective cover
Translated reviews
P
Rating: 3 out of 5
The quality of the trampoline seems to be there. I am still disappointed that the ladder was not included in the basic offer knowing that in the photos on your site describing the product, one can see one.
Translated reviews
Response from France Trampoline
Hello, Thank you for your message and for your feedback on the quality of our trampoline. We understand your disappointment and we are sorry. Indeed, some photos, particularly those showing children using the trampoline, were taken with a ladder. However, we clearly specify in the product sheet of the trampoline alone that the offer includes only the trampoline and its safety net. Best regards, The France Trampoline team
J
Rating: 5 out of 5
Delivery is compliant, quality product.
Translated reviews
F
Rating: 5 out of 5
Ordered very well as well as the super fast delivery
Translated reviews
J
Rating: 1 out of 5
I had to reorder products even though it was a break under warranty.
Translated reviews
Response from France Trampoline
Hello, Thank you for your message. We do not quite understand your comment, as you ordered only one product, a spring clamp, and we have no record of other orders. Are you sure you are writing to the right store? Please feel free to give us more details so we can assist you. Best regards, The France Trampoline team
P
Rating: 5 out of 5
Package content is compliant. Waiting for setup.
Translated reviews
L
Rating: 5 out of 5
Speed of delivery. Ease of contact and getting feedback from customer service.
Translated reviews
B
Rating: 5 out of 5
Advice taken by phone allowing me to verify the necessary material. I hadn't ordered the hoops with the net; I had to place another order but delivery was free this time... THANK YOU
Translated reviews
M
Rating: 5 out of 5
During my phone call, I was guided and very well advised by a caring hostess who helped me avoid a misinterpretation; this is the second time I have contacted you and everything went well each time... Thank you and well done! Best regards
Translated reviews
F
Rating: 5 out of 5
Everything is perfect
Translated reviews
S
Rating: 5 out of 5
Very good and fast
Translated reviews
B
Rating: 5 out of 5
Fast delivery. Good quality product. I am very satisfied with my purchase on your site.
Translated reviews